Google Cloud Dialogflow vs. Speechmatics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Cloud Dialogflow
Score 7.8 out of 10
N/A
Dialogflow (formerly Api.ai) is a chatbot building tool, designed to give users new ways to interact with digital products by building engaging voice and text-based conversational interfaces powered by AI. Dialogflow was acquired by Google in 2019.N/A
Speechmatics
Score 0.0 out of 10
N/A
Speechmatics powers applications that require mission-critical, accurate speech recognition using its any-context speech recognition engine, and is developed by the company of the same name headquartered in Cambridge England. Speechmatics’ speech recognition technology is used by enterprises in scenarios such as contact centers, CRM, consumer electronics, security, media & entertainment and software. The vendor states Speechmatics processes millions of hours of transcription worldwide every…
$0.80
per hour
Pricing
Google Cloud DialogflowSpeechmatics
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Google Cloud DialogflowSpeechmatics
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google Cloud DialogflowSpeechmatics
Top Pros

No answers on this topic

Top Cons

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Best Alternatives
Google Cloud DialogflowSpeechmatics
Small Businesses
IBM watsonx Assistant
IBM watsonx Assistant
Score 9.1 out of 10
Dragon Speech Recognition
Dragon Speech Recognition
Score 8.9 out of 10
Medium-sized Companies
Zoom Contact Center
Zoom Contact Center
Score 9.2 out of 10

No answers on this topic

Enterprises
Conversica
Conversica
Score 9.6 out of 10
Verint Speech Analytics
Verint Speech Analytics
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google Cloud DialogflowSpeechmatics
Likelihood to Recommend
8.7
(5 ratings)
-
(0 ratings)
Usability
8.9
(5 ratings)
-
(0 ratings)
Support Rating
8.3
(5 ratings)
-
(0 ratings)
User Testimonials
Google Cloud DialogflowSpeechmatics
Likelihood to Recommend
Google
Indicated for those who have good knowledge of programming and coding in HTML and JSON, that is, it is not suitable for beginners or users without much technical knowledge. It is suitable for those who want to integrate with various platforms, such as Telegram, Webhat, Facebook Messenger, among others. I also recommend it to anyone who needs to create a chatbot in several languages (it is not automatic translation). Recommended to create new projects in CX environment and not in ES.
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Speechmatics
No answers on this topic
Pros
Google
  • Best user interface
  • Advanced training modules
  • Best NLP and NLU engine
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Speechmatics
No answers on this topic
Cons
Google
  • Some of the features are still in beta phase.
  • The languages available are still limited.
  • The advanced features may not be accessible to new users.
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Speechmatics
No answers on this topic
Usability
Google
It just delivers, even being somewhat rough to get used to it. Users just love it as it feels polished - very well balanced, good chat flows, good workflows, good response time and good usability. It's just somewhat complicated to setup at first glance though, with a semi steep learning curve compared to other solutions around the market.
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Speechmatics
No answers on this topic
Support Rating
Google
Dialogflow is a wonderful tool that is helping to design customized chatbots. I personally recommend if you wanna know how it's works give it a try with a free APIs call, you'll love this tool
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Speechmatics
No answers on this topic
Return on Investment
Google
  • Robust platform
  • Reliability and security
  • Highly scalable for professional usage
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Speechmatics
No answers on this topic
ScreenShots