Google Vault vs. Smarsh Communications Intelligence Platform (with Actiance)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Vault
Score 8.7 out of 10
N/A
Google Vault is an ediscovery and archiving service for messaging and content created through some applications in G Suite. Users can retain, search, and export an organization’s data from select apps with Vault for G Suite Business and Enterprise editions.N/A
Smarsh Communications Intelligence Platform
Score 7.5 out of 10
N/A
Actiance was a social media compliance and archiving platform acquired by Smarsh in November 2017. It is now part of the technology underlying the Smarsh Communications Intelligence Platform. Actiance products Vantage and Socialite are now Connected Capture. Actiance Alcatraz is now Connected Archive.N/A
Pricing
Google VaultSmarsh Communications Intelligence Platform (with Actiance)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Google VaultSmarsh Communications Intelligence Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google VaultSmarsh Communications Intelligence Platform (with Actiance)
Top Pros
Top Cons
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Google VaultSmarsh Communications Intelligence Platform (with Actiance)
Small Businesses
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Medium-sized Companies
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Enterprises
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Score 8.6 out of 10
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Score 8.6 out of 10
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User Ratings
Google VaultSmarsh Communications Intelligence Platform (with Actiance)
Likelihood to Recommend
8.7
(16 ratings)
7.5
(2 ratings)
Likelihood to Renew
-
(0 ratings)
8.1
(2 ratings)
User Testimonials
Google VaultSmarsh Communications Intelligence Platform (with Actiance)
Likelihood to Recommend
Google
Well suited - 1. Quick archival esp in Google workspace apps. Very easy to archive and store important conversations, chats, etc. 2. Search and eDiscovery - Very important feature. Less appropriate - 1. Export - Very limited options and sometimes a cause of concern due to limited options post eDiscovery. 2. Integration - Very limited integration options and leads to the use of multiple alternatives or workspaces. 3. Archival post deletion - No option for this that leads to missing important elements sometimes.
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Smarsh
This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.
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Pros
Google
  • Archiving - Archiving of emails, chats, etc, Pretty easy to use and have some amazing features wrt to duration, access, etc.
  • Search - Post archival, Google Vault makes it pretty easy to search for relevant content and eDiscovery.
  • Auditing - Workspace manager can easily audit user activities. Helps security at the org level.
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Smarsh
  • Discovery: It allows for easy discoveries by the compliance and cyber security departments.
  • Ethical walls: This keeps certain departments from talking to each other.
  • Very granular control. This is a big product meaning you can get very detailed with it.
  • Once it's configured and running, we hardly ever have any issues.
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Cons
Google
  • More export options are available to the user, specifically allowing exported data to be imported into a new account easily
  • The interface is very basic and easy to use, but the dashboard could show more information to make it more usable
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Smarsh
  • Its configuration options were very large and required a good deal of time to learn all of the various settings.
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Likelihood to Renew
Google
No answers on this topic
Smarsh
It's the only product at this time that meets all of our requirements.
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Alternatives Considered
Google
The product is similar offering but it is already well integrated into the other g-suite products that we use. It works really well in terms of searching and indexing documents. Other products seemed more elaborate and were complex to implement and use. Since our use case was rather simpler data backup and retrieval, hence it seemed a good fit to implement
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Smarsh
This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.
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Return on Investment
Google
  • Positive ROI- able to conveniently store and access files/data that otherwise would not have been as organized. Not only makes my day more efficient but leads to a better client experience.
  • Organized storage.
  • Easy interface once you get used it it- give it about a month.
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Smarsh
  • Faster investigative work has led to increased employee efficiency when working on security investigations.
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