GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.
I know LogMeIn and GoToMyPC merged, but I didn't like the LogMeIn format. It was harder to use. I was forced into it because GoToMyPC didn't support one of my devices.
Never even considered another platform other than GoToMyPC...
Verified User
Professional
Chose GoToMyPC
Biggest issue what the printer settings would get messed up everytime we tried to print remotely & then our point of sale receipts and pricing labels would not work properly.
Synology was difficult was difficult to log into and also find the correct files. I could access the files but any changes did not automatically save to the computer. There was no technical support to help understand how to use the program. We do not have an IT person in our …
I have used some other programs that only allowed file retrieval, but I couldn't use some of the files because you had to have the program on the remote computer and, therefore, had limited use. I also tried using Windows remote capability but ran into issues that made it …
I used it with my original Surface RT because GoToMyPC didn't work with it. I know it's now part of GoToMyPC, but I didn't like LogMein's interface as well as GoToMyPc. Just not as intuitive. I looked at Microsoft product, but it requires all PC to run Windows Pro and only my …
I HAVE NOT SOUGHT TO EVALUATE OR USE ANY PRODUCT SIMILAR TO GOTOMYPC BECAUSE I HAVE BEEN 100% SATISFIED WITH GOTOMYPOC FROM DAY ONE WHICH WAS 20 YEARS AGO.
I think GoToMyPC is well-suited for any scenario I have encountered, although I only have experience using it in a small firm setting. Otherwise, for working from home and traveling or file retrieval, it has proved more than adequate. I have not encountered a scenario that I thought was less than appropriate.
I have been using GotomyPC for 20 years and it's gotten better with time. It's the best remote app that I've tried. The others were harder to use and not as functional. It allows us to work from anywhere just as if we were in the office. Even being able to print to my remote location is a wonderful way of doing work. I don't have to drag it to my remote device, It will just print without any hassle
Really easy to use-even if you forget your password frequently like me. The reset password feature is not cumbersome and does not require phoning Customer Service. Just a few clicks and a bit of creativity to come up with a new password. I like this "easy button" approach. Definitely recommend.
I have never had to contact support. The product is so easy to use I have not needed help (yet). But if I had to contact them, I am sure they would be just as great to work with as the product itself is.
It set up quickly and assigning log ins to various computers was simple. I don't think you need many insights into the product. It's easy to implement and easy to use. Since it's a work tool, it needs be that way. I wouldn't want the tool to have any learning curve when some of the people using it are not tech savvy. They are accessing their work computers for files or to work on apps that their remote devices might not have loaded.
I recently started having problems with Splashtop - slow response/freezes/drops, and after troubleshooting everything internet and hardware related, decided to check out GoToMyPC as one step in troubleshooting. GoToMyPC has better response time and has been more reliable. So far I am pleased with the switch with just a couple of minor matters mentioned earlier in review.
I can use it on all of my devices - even my Galaxy phone. Once you log into your device, you work on it as if you were physically in front of it. Not much complexity in that. If you can work on your own device, you can work on it through another device - even a phone.