Graylog, headquartered in Houston, offers their eponymous platform for centralized log management that helps users find meaning in data faster so as to take action immediately. Graylog is available via Enterprise and Cloud plans, but also has a Small Business Plan, and an Open (free) plan with limited features.
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Arcsight by OpenText
Score 6.3 out of 10
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A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.
For small companies, Graylog is the best solution possible. It's easy to configure and "just works." Above everything else, it's free. The only thing I hold against it is the fact that it's Linux-based. [This] makes sense because Elasticsearch is Linux-based. But Linux adds a layer of complexity that we don't need for something basic as a logging server. I'm pretty sure that we would have had a logging server years earlier if I had to convince quite a few decision-making people to go ahead with it anyway.
In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.
Graylog does a great job of its core function: log aggregation, retention, and searching.
Graylog has a very flexible configuration. The backend for storage is Elasticsearch and MongoDB is used to store the configuration. You have to option to make your configuration as simple as possible by storing everything on one box, or you can scale everything out horizontally by using a cluster of Elasticsearch nodes and MongoDB servers with several Graylog servers pointed to all the necessary nodes.
Graylog does a good job of abstracting away a fair portion of Elasticsearch index management (sharding, creation, deletion, rotation, etc).
Integration with smart logger and ESM to create rules and easy management of the same.
Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.
Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.
Community support does not give simple straightforward answers; simply search up Graylog Issues and look at some of the responses on the forums. The documentation is your only hope if you are on the free version, as you can NOT purchase only support. The few times I have worked with Graylog Enterprise support they were great though.
I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.
In terms of log aggregation, the free product fully stacks up with the competitors listed. Full control over the data ingests for flexible configuration. Graylog even better on that front than AlienVault USM because you cannot configure the variable mapping. We haven't used the threat exchange stuff or correlation. But with regex searches, we have created function dashboards that show threat theater pictures of our network based on logs from our firewall.
Multiple platforms are already supported by Arcsight. Support is good. Scripts can be used to get data from multiple threat intel sources & the same can be used in correlation rules to detect any suspicious activity. Reporting features are good & you can check any backdated information within new clicks.
Graylog is just less expensive than some other options which meant it fit into our budget otherwise we might not be able to justify a higher cost.
Being able to track issues that we normally couldn't track using other tools is a bonus to help us know of any issues we have and can fix before an outage or failure that could potentially cost money.
We have had to spend more time than I would like to understand and customize Graylog which has taken time away from other tasks and projects.
Logger helps us to decrease incident response times.
It also decreased our project times with the man/day calculations. Before this solution, it may take up to 10 men/days to do something. After this, it becomes nearly half of the time.
