What users are saying about
7 Ratings
21 Ratings
7 Ratings
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Score 7.1 out of 100
21 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

BigFix

BigFix is well suited for patch review and deployment, but there are key features that can definitely be improved. An example is that if a specific patch is deployed, but a cumulative update that contains that patch is not deployed, the system still shows the patch as outstanding or not implemented.Another area for improvement is the customization of BigFix. The tool has many uses and can be extremely helpful, but the amount of knowledge required to customize the solution is significant and customized scripts or "fixlets" need to be created. If common things could be pre-packaged and provided to the customer community, it would allow for an easier deployment and use of the tool.
Mark Hannon | TrustRadius Reviewer

PDQ Deploy

[PDQ Deploy] is great software for most any shop, but I find it very helpful being a one man show and having to work remotely. I can do things faster not having to connect to each laptop and do updates. This save lots of time and makes managing many computers easy.
Mike Montagna | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

BigFix
6.0
PDQ Deploy
Anti-Exploit Technology
BigFix
5.0
PDQ Deploy
Endpoint Detection and Response (EDR)
BigFix
9.0
PDQ Deploy
Centralized Management
BigFix
7.4
PDQ Deploy
Hybrid Deployment Support
BigFix
6.2
PDQ Deploy
Infection Remediation
BigFix
5.0
PDQ Deploy
Vulnerability Management
BigFix
5.8
PDQ Deploy
Malware Detection
BigFix
4.0
PDQ Deploy

Pros

BigFix

  • It is easy to add systems into BigFix and keep good inventories.
  • The inventory properties can be customized to facilitate various reporting demands.
Anonymous | TrustRadius Reviewer

PDQ Deploy

  • Allows targeted software installations on remote PCs based on factors such as AD OU membership.
  • Can automatically install updates for non-Microsoft products based on schedule.
Anonymous | TrustRadius Reviewer

Cons

BigFix

  • Reports that it does have could be fine-tuned and provide more percentages and charts for executives.
  • The ability to use agentless deployments would be nice.
David Baca | TrustRadius Reviewer

PDQ Deploy

  • As good as there email support is.. would like a live operator option
  • Some updates are hard to understand when 5 versions of the same program exist
  • Thats about it, PDQ deploy is the best out there
Jim Ryan | TrustRadius Reviewer

Likelihood to Renew

BigFix

No score
No answers yet
No answers on this topic

PDQ Deploy

PDQ Deploy 10.0
Based on 1 answer
It is an easy and cost effective tool so it is an easy decision to renew.
Mike Montagna | TrustRadius Reviewer

Usability

BigFix

No score
No answers yet
No answers on this topic

PDQ Deploy

PDQ Deploy 10.0
Based on 2 answers
The interface is straight forward and guides you through the process there. PDQ keeps track of the when new updates are made available writes the scripts and all l you need to do is push the button. (Mr George Jetson) Now with the download done you just sit back worry free and watch the software install in 1% of the time it would take to take care of the PC manually.
Jim Ryan | TrustRadius Reviewer

Support Rating

BigFix

BigFix 5.9
Based on 3 answers
While some support calls are quickly responded to, many times our engineers have been pointed to collaborative web sites such as Bigfix.me for solutions or the option of engaging professional services has been proposed. While this may seem like a good way to drive business, it is not seen as efficient a support process as could be provided to the customer base.
Mark Hannon | TrustRadius Reviewer

PDQ Deploy

PDQ Deploy 10.0
Based on 7 answers
PDQ Deploy is an outstanding, reasonably priced product that provides as much functionality as SCCM (minus a few minor features). It can be installed and set up by almost anyone and does not require expensive MS licensing (or 10 days of professional services to get it to run to an acceptable standard). All this, paired with unparalleled ease of use and great functionality, is why I would always recommend using this product instead of anything else.
Anonymous | TrustRadius Reviewer

Alternatives Considered

BigFix

We used Spiceworks in small scales. BigFix is more enterprise-ready and able to support a large environment like ours. It also offers functions that are not available in Spiceworks.
Anonymous | TrustRadius Reviewer

PDQ Deploy

This software was referred to us by an IT professional. Previously, we were installing the software with the help of remote desktop applications but it was very time consuming; it was wasting the user's time since he could not use his computer. After testing PDQ Deploy, we just never looked back.
Anonymous | TrustRadius Reviewer

Return on Investment

BigFix

  • We've been using BigFix for some time and it has helped us with vulnerability remediation.
  • It has reduced our risk level tremendously compared to just using WSUS.
David Baca | TrustRadius Reviewer

PDQ Deploy

  • Convenience! Despite being a small team, PDQ Deploy has boosted our ability to deliver up-to-date Windows applications to our client PCs in a fraction of the time it took when the process was a manual one. Our reach has naturally improved; installing a simple application on a suite of 20 PCs no longer seems to be a daunting task.
  • TIME-SAVING! I cannot emphasize enough the time savings one can enjoy with this product!
Anonymous | TrustRadius Reviewer

Pricing Details

BigFix

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BigFix Editions & Modules

Additional Pricing Details

PDQ Deploy

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PDQ Deploy Editions & Modules

Edition
1 Admin$5001
5 Admins$2,5001
  1. Per Year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

BigFix
6.6
PDQ Deploy
9.8

Likelihood to Renew

BigFix
PDQ Deploy
10.0

Usability

BigFix
PDQ Deploy
10.0

Support Rating

BigFix
5.9
PDQ Deploy
10.0

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