TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL Notes

    Score3.5 out of 10
    N/ANotes from HCL (formerly from IBM, acquired by HCL in late 2018) is a collaboration platform based on the Lotus platform.N/A

    Quip

    Score8.4 out of 10
    N/AQuip is a collaboration tool, from Salesforce, that helps sales teams accelerate business in real-time with embedded documents, live Salesforce data, and other built-in collaboration features.

    $120

    per year per user

    Pricing
    HCL NotesQuip
    Editions & Modules
    No answers on this topic
    Enterprise
    $25
    per user per month
    Starter
    $120
    per year per user
    Plus
    $300
    per year per user
    Advanced
    $1,200
    per year per user
    Offerings
    Pricing Offerings
    HCL NotesQuip
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—All editions include unlimited personal documents and folders and a custom subdomain. Paid versions include unlimited document revision history, message archive and group sharing.
    More Pricing Information
    Community Pulse
    HCL NotesQuip
    Considered Both Products
    HCLSoftware
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    18 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    16 Answers
    Features
    HCL NotesQuip
    Project Management
    Comparison of Project Management features of HCL Notes and Quip
    Feature
    HCL Notes
    6.9
    10 Ratings
    11% below category average
    Quip
    8.2
    37 Ratings
    6% above category average
    Task Management7.09 Ratings8.635 Ratings
    Gantt Charts6.03 Ratings8.221 Ratings
    Scheduling8.09 Ratings7.624 Ratings
    Workflow Automation5.06 Ratings7.822 Ratings
    Mobile Access8.010 Ratings7.832 Ratings
    Search6.09 Ratings9.434 Ratings
    Visual planning tools8.03 Ratings8.227 Ratings
    Communication
    Comparison of Communication features of HCL Notes and Quip
    Feature
    HCL Notes
    9.2
    10 Ratings
    14% above category average
    Quip
    7.8
    37 Ratings
    2% below category average
    Chat6.010 Ratings7.636 Ratings
    Notifications9.010 Ratings8.635 Ratings
    Discussions9.57 Ratings8.636 Ratings
    Surveys9.14 Ratings7.221 Ratings
    Internal knowledgebase10.06 Ratings9.426 Ratings
    Integrates with GoToMeeting10.03 Ratings6.110 Ratings
    Integrates with Gmail and Google Hangouts10.02 Ratings6.112 Ratings
    Integrates with Outlook10.05 Ratings9.011 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of HCL Notes and Quip
    Feature
    HCL Notes
    7.6
    9 Ratings
    6% below category average
    Quip
    7.9
    37 Ratings
    2% below category average
    Versioning9.04 Ratings7.827 Ratings
    Video files6.05 Ratings7.220 Ratings
    Audio files6.05 Ratings7.818 Ratings
    Document collaboration8.08 Ratings9.437 Ratings
    Access control6.08 Ratings8.232 Ratings
    Advanced security features8.08 Ratings8.221 Ratings
    Integrates with Google Drive10.02 Ratings6.116 Ratings
    Device sync8.05 Ratings8.627 Ratings
    Best Alternatives
    HCL NotesQuip
    Small Businesses
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HCL NotesQuip
    Likelihood to Recommend
    7.0
    (16 ratings)
    8.9
    (38 ratings)
    Likelihood to Renew
    1.7
    (5 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    8.8
    (4 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (2 ratings)
    9.1
    (4 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    HCL NotesQuip
    Likelihood to Recommend
    HCLSoftware
    I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
    Incentivized
    Read full review
    Salesforce
    I think collaboration is probably the best use case for it allows really good drafts of documents. I think it's really good use case if you want to go track edits to documents as well. It's probably not really good for versioning control, but it's definitely, it's very, very lightweight and so you can use it on a mobile device, you can use it in any web browser. So it's very easy to use, very easily accessible. I probably wouldn't use it from a spreadsheet perspective. Well I think some of the primary functions of data sheets are there. It doesn't have some of the more complex formulas that you would typically get from Excel or something like that
    Incentivized
    Read full review
    Pros
    HCLSoftware
    • It has a really strong and robust database that's extremely scalable and holds up well to thousands of users and many different environments.
    • It has a really good enterprise-grade framework for development custom database applications
    • All of the custom database applications along with the email all have a nice uniform look and feel so their easy-to-use.
    • I really like how it's developed and supported on every client OS (Windows, OSX, Linux)! The competitors definitely do NOT offer this (M$).
    Incentivized
    Read full review
    Salesforce
    • We use it as an effective way of collaboration between teams.
    • It can be used as an online spreadsheet.
    • It helps in accessing the data by multiple teams hassle-free.
    • Can customize the action like editing or locking the spreadsheet to the other users based on the business need.
    Incentivized
    Read full review
    Cons
    HCLSoftware
    • Notes' backwards compatibility sometimes gets in the way. Menus are cluttered with extraneous, outdated options and features that modern users will never use, and Preferences are often difficult to navigate for those coming from Gmail or Outlook. We have greatly simplified this via Policies, but users still find it daunting to go through all the options that are available.
    • The IBM Notes client for Windows & Mac is essentially the Eclipse Java development platform...so it is HUGE. Performance initially was very slow but IBM has done a good job of speeding things up. As IBM moves more toward cloud-delivered applications, this will not be as much of a problem.
    • Notes and Domino can be complex to manage for administrators who are more accustomed to ActiveDirectory, Group Policy, etc. Editing a notes.ini file to add a feature, or working with XML files by hand to create a SmartUpgrade kit can be daunting to those coming from more modern administrative roles.
    • Some users claim to "hate" Notes mail. While I have heard this less and less over the past 10 years, we have had 3rd party software offer plugins to Outlook and it's rare to see any for Notes.
    • The client update process should be automated more. I would like to see the Notes client update quietly and quickly more like an Adobe software update. If an update fails it should automatically try again without prompting the user over and over.
    • Notes multiple language spell checking is a downloaded add-on Java-based resource that has to be deployed in a convoluted way that is difficult for users to grasp. Therefore any foreign language spell check updates must be done individually per Notes client by IT, which is unfortunate. I would prefer to see that be a "live download" update option for users to get directly from IBM (don't make me download it and put it on my network).
    Read full review
    Salesforce
    • When using Quip Desktop, it can be slow to update with content from other users
    • I think it would be cool to have a PDF proofing system integrated into Quip. Once copy has gone to design, we are basically done using Quip - I'd like to bring that all together within Quip
    • Multi -select and group export of documents would be helpful
    Incentivized
    Read full review
    Likelihood to Renew
    HCLSoftware
    I've been in IT business and as a Programmer/Developer for 20+ years with too many programming languages experiences/back ground (C/C++/Visual Basic/Basic Program/Unix/COBOL/Java). Also with 18+ years with Lotus Notes/IBM Domino, I am still and always think Lotus Notes is the best RAD platform available!. When the time where resource is very limited and the expectation is very high and the turn around is too short, IBM Domino/Notes is the platform to use and it's the only choice available.
    Read full review
    Salesforce
    No answers on this topic
    Usability
    HCLSoftware
    Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.
    Read full review
    Salesforce
    It is the best collaboration tool in my company. Through it, the organization has achieved better connectivity and efficiency in its communication. Primarily, the docs feature of this software is the most utilized in the company. Slowly, dash-boarding and project management features have also been utilized. Generally, it is the best tool, very easy and fairly streamlined
    Incentivized
    Read full review
    Support Rating
    HCLSoftware
    I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.
    Read full review
    Salesforce
    I have never used Quip's support. To be fair, we hired someone who used to work for Quip before working at our company, and he implemented it and pushed it with the team. He was very biased toward the product, and yes it was better than Google Drive, but by how much?
    Incentivized
    Read full review
    Implementation Rating
    HCLSoftware
    Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.
    Read full review
    Salesforce
    No answers on this topic
    Alternatives Considered
    HCLSoftware
    Outlook has been considered for years as a replacement platform. Pricing and support staff made it prohibitive. Our long-time use of Microsoft Office productivity suite naturally led us to consider the adoption of Office365. A recent investigation told us that Azure Cloud services propel an O365 solution to the forefront. Early adopters in international divisions have paved the way for Azure and O365.
    Incentivized
    Read full review
    Salesforce
    Google Drive is an obvious choice for a collaboration suite, but it still has this old-fashioned Windows 95 feel to it, with the standard file system hierarchy and spread-sheet like lists of files. Quip has a fresh take on the user interface, and the comments and discussion on a given file or line within a file seems more integrated and seamless, rather than a bunch of boxes out in the margin away from where you're actually reading and working. Having everything just to the left of a list or paragraph makes it easier to focus and maintain context while you're working or discussing a certain point.
    Incentivized
    Read full review
    Return on Investment
    HCLSoftware
    • Over the years, we have lost countless hours of productivity from the thousands of crashes we have experienced.
    • One benefit of IBM Notes is that it is very simple to train a new user on. Many people prefer and are familiar with Google tools, but those that use IBM Notes have very little trouble acclimating themselves.
    Incentivized
    Read full review
    Salesforce
    • It is a tool that allows work teams to move forward in a centralized way and meet their objectives as efficiently as possible; this has allowed us to meet our customers and brought more work to the organization, therefore more revenue; I would say that the ROI was fast enough, as expected.
    Read full review
    ScreenShots

    Quip Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot