What users are saying about
80 Ratings
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Score 8.4 out of 100
49 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

HCL Notes (formerly from IBM)

I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
Mogana Tashiani | TrustRadius Reviewer

Quip

I've found Quip to be extremely useful as a collaborative document sharing platform, moreso even than the Google suite, because the user interface is pleasing and intuitive, and it's much easier to organize and find files. If you prefer the File System Hierarchy style organization of Google Docs, Quip might not be for you - but if you're looking for a new take on organization with a more graphic feel to it, I would recommend giving Quip a try.I would say Quip is best suited for documents you're sharing or working on with an internal team, especially something that's for reference or a rough draft, since it's not big on formatting. This definitely isn't a platform for making a polished document to show off to customers, etc.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

HCL Notes (formerly from IBM)
8.6
Quip
7.5
Task Management
HCL Notes (formerly from IBM)
9.2
Quip
6.6
Gantt Charts
HCL Notes (formerly from IBM)
10.0
Quip
7.9
Scheduling
HCL Notes (formerly from IBM)
8.9
Quip
6.4
Workflow Automation
HCL Notes (formerly from IBM)
9.5
Quip
5.7
Mobile Access
HCL Notes (formerly from IBM)
9.2
Quip
8.4
Search
HCL Notes (formerly from IBM)
3.3
Quip
9.2
Visual planning tools
HCL Notes (formerly from IBM)
10.0
Quip
8.4

Communication

HCL Notes (formerly from IBM)
9.7
Quip
9.0
Chat
HCL Notes (formerly from IBM)
9.6
Quip
8.1
Notifications
HCL Notes (formerly from IBM)
9.3
Quip
8.7
Discussions
HCL Notes (formerly from IBM)
9.5
Quip
8.9
Surveys
HCL Notes (formerly from IBM)
9.0
Quip
8.9
Internal knowledgebase
HCL Notes (formerly from IBM)
10.0
Quip
7.8
Integrates with GoToMeeting
HCL Notes (formerly from IBM)
10.0
Quip
10.0
Integrates with Gmail and Google Hangouts
HCL Notes (formerly from IBM)
10.0
Quip
9.8
Integrates with Outlook
HCL Notes (formerly from IBM)
10.0
Quip
10.0

File Sharing & Management

HCL Notes (formerly from IBM)
9.2
Quip
8.8
Versioning
HCL Notes (formerly from IBM)
9.0
Quip
8.7
Video files
HCL Notes (formerly from IBM)
8.1
Quip
8.1
Audio files
HCL Notes (formerly from IBM)
8.1
Quip
7.8
Document collaboration
HCL Notes (formerly from IBM)
9.2
Quip
9.6
Access control
HCL Notes (formerly from IBM)
9.5
Quip
8.8
Advanced security features
HCL Notes (formerly from IBM)
9.5
Quip
9.0
Integrates with Google Drive
HCL Notes (formerly from IBM)
10.0
Quip
9.1
Device sync
HCL Notes (formerly from IBM)
10.0
Quip
9.0

Pros

HCL Notes (formerly from IBM)

  • It has a really strong and robust database that's extremely scalable and holds up well to thousands of users and many different environments.
  • It has a really good enterprise-grade framework for development custom database applications
  • All of the custom database applications along with the email all have a nice uniform look and feel so their easy-to-use.
  • I really like how it's developed and supported on every client OS (Windows, OSX, Linux)! The competitors definitely do NOT offer this (M$).
Matthew J. Fitzpatrick | TrustRadius Reviewer

Quip

  • Search. Quip has a great search feature. Without it, it would not be the time-saving tool that it is. Why? Because Quip (the way we use it) houses a LOT of information. When I'm looking for a document, I can do a quick search without having to remember what path of folders I put the document in.
  • Client Sharing. I have a particular client whose sales I track every morning from their website. I update this document, which has formulas in it, to calculate all the necessary information that we need and the client is able to access it any time they want to see the numbers which saves the client an immense amount of time.
  • Privacy. My boss particularly likes this area as a small company with no HR department. He can keep employee files so that only he can view them without the risk of other people being able to see them.
Anonymous | TrustRadius Reviewer

Cons

HCL Notes (formerly from IBM)

  • Notes' backwards compatibility sometimes gets in the way. Menus are cluttered with extraneous, outdated options and features that modern users will never use, and Preferences are often difficult to navigate for those coming from Gmail or Outlook. We have greatly simplified this via Policies, but users still find it daunting to go through all the options that are available.
  • The IBM Notes client for Windows & Mac is essentially the Eclipse Java development platform...so it is HUGE. Performance initially was very slow but IBM has done a good job of speeding things up. As IBM moves more toward cloud-delivered applications, this will not be as much of a problem.
  • Notes and Domino can be complex to manage for administrators who are more accustomed to ActiveDirectory, Group Policy, etc. Editing a notes.ini file to add a feature, or working with XML files by hand to create a SmartUpgrade kit can be daunting to those coming from more modern administrative roles.
  • Some users claim to "hate" Notes mail. While I have heard this less and less over the past 10 years, we have had 3rd party software offer plugins to Outlook and it's rare to see any for Notes.
  • The client update process should be automated more. I would like to see the Notes client update quietly and quickly more like an Adobe software update. If an update fails it should automatically try again without prompting the user over and over.
  • Notes multiple language spell checking is a downloaded add-on Java-based resource that has to be deployed in a convoluted way that is difficult for users to grasp. Therefore any foreign language spell check updates must be done individually per Notes client by IT, which is unfortunate. I would prefer to see that be a "live download" update option for users to get directly from IBM (don't make me download it and put it on my network).
Jeremiah Benjamin | TrustRadius Reviewer

Quip

  • Quip office documents are not as full featured as Microsoft Office documents you may be used to. Mind you, there are thousands of features in MS Office documents. But even some of the more basic features are not available. I have many problems with formatting. The worst problem is when a document starts in something else like Microsoft Office and then you try to copy it to Quip. You usually end up having to re-write it if it was complicated.
  • Quip documents will feel slow compared to locally based documents. The performance is similar to what I have seen with O365 documents editing online and only a little slower than Google docs (Google docs do this surprisingly well). But if you are used to working fast in a document you will be challenged by the response time. The problem seems worse with more than 1 person in the document and especially if the document gets large.
  • It would be nice to see Quip embrace Google apps or O365 more. Many companies and users have one or more so would be nice to move between and not lose so much. These are competitors and I know why that would not be a priority but it does mean sometimes I may not put something in Quip.
William Beasley | TrustRadius Reviewer

Likelihood to Renew

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 1.7
Based on 5 answers
I've been in IT business and as a Programmer/Developer for 20+ years with too many programming languages experiences/back ground (C/C++/Visual Basic/Basic Program/Unix/COBOL/Java). Also with 18+ years with Lotus Notes/IBM Domino, I am still and always think Lotus Notes is the best RAD platform available!. When the time where resource is very limited and the expectation is very high and the turn around is too short, IBM Domino/Notes is the platform to use and it's the only choice available.
Tom Le | TrustRadius Reviewer

Quip

No score
No answers yet
No answers on this topic

Usability

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 10.0
Based on 1 answer
Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.
Tom Le | TrustRadius Reviewer

Quip

Quip 10.0
Based on 1 answer
It is the best collaboration tool in my company. Through it, the organization has achieved better connectivity and efficiency in its communication. Primarily, the docs feature of this software is the most utilized in the company. Slowly, dash-boarding and project management features have also been utilized. Generally, it is the best tool, very easy and fairly streamlined
Judy Hellen | TrustRadius Reviewer

Support Rating

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 9.0
Based on 2 answers
I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.
Tom Le | TrustRadius Reviewer

Quip

Quip 8.8
Based on 10 answers
I have never used Quip's support. To be fair, we hired someone who used to work for Quip before working at our company, and he implemented it and pushed it with the team. He was very biased toward the product, and yes it was better than Google Drive, but by how much?
Anonymous | TrustRadius Reviewer

Implementation Rating

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 9.0
Based on 1 answer
Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.
Tom Le | TrustRadius Reviewer

Quip

No score
No answers yet
No answers on this topic

Alternatives Considered

HCL Notes (formerly from IBM)

Outlook has been considered for years as a replacement platform. Pricing and support staff made it prohibitive. Our long-time use of Microsoft Office productivity suite naturally led us to consider the adoption of Office365. A recent investigation told us that Azure Cloud services propel an O365 solution to the forefront. Early adopters in international divisions have paved the way for Azure and O365.
Christopher Stark | TrustRadius Reviewer

Quip

OneNote is a great product for collaboration and note taking, but we found it fell short compared to Quip in more formal document creation across teams. It also regularly had trouble bringing in outside members who did not have an institutional Microsoft account. Occasionally, we also had sync problems. Quip's simplicity and ability to provide better layers of security and collaboration overcame this key problem.
Anonymous | TrustRadius Reviewer

Return on Investment

HCL Notes (formerly from IBM)

  • Over the years, we have lost countless hours of productivity from the thousands of crashes we have experienced.
  • One benefit of IBM Notes is that it is very simple to train a new user on. Many people prefer and are familiar with Google tools, but those that use IBM Notes have very little trouble acclimating themselves.
Anonymous | TrustRadius Reviewer

Quip

  • Since getting Quip, we've been able to move projects forward at a faster speed. There is more accountability among our team.
  • I was not the purchaser of the tool so I am unsure of its ROI.
  • Overall business objectives are being met with Quip and we see a good reduction in project lifecycle time.
Long Dai | TrustRadius Reviewer

Pricing Details

HCL Notes (formerly from IBM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HCL Notes (formerly from IBM) Editions & Modules

Additional Pricing Details

Quip

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Quip Editions & Modules

Edition
Basic$0
Team$102
Business$123
Enterprise$253
  1. per month (10 seats included)
  2. per user per month
Additional Pricing Details
All editions include unlimited personal documents and folders and a custom subdomain. Paid versions include unlimited document revision history, message archive and group sharing.

Rating Summary

Likelihood to Recommend

HCL Notes (formerly from IBM)
8.2
Quip
8.0

Likelihood to Renew

HCL Notes (formerly from IBM)
1.7
Quip

Usability

HCL Notes (formerly from IBM)
10.0
Quip
10.0

Reliability and Availability

HCL Notes (formerly from IBM)
10.0
Quip

Performance

HCL Notes (formerly from IBM)
10.0
Quip

Support Rating

HCL Notes (formerly from IBM)
9.0
Quip
8.8

Online Training

HCL Notes (formerly from IBM)
10.0
Quip

Implementation Rating

HCL Notes (formerly from IBM)
9.0
Quip

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