Heroku Platform vs. Vultr

Heroku is very well suited for startups looking to get a server stack up and running quickly. There is little to no overhead when managing your instances. However, you'll need a background in basic DevOps or system management to make sure everything is set up correctly. In addition, it's easy to accidentally go crazy on pricing. Make sure you're only creating the server instances you need to run the base application and set up an auto-scaler plugin to handle peaks.

Incentivized

I've been with Vultr over 5 years hosting multiple businesses and email related services. I never experienced a significant outage or data loss. Migration has always been successful as well. Support is top tier and IP reputation is clean. I like the choices of OS, ease of platform use and multiple hosting/ region options.

Incentivized

• Heroku has a very simple deployment model, making it easy to get your application up-and-running with minimal effort. We can focus on our efforts the unique aspects of our application.
• The robust add-on marketplace makes it easy to try out new approaches with minimal effort and investment -- and when we settle on a solution, we can easily scale it.
• Heroku's support is quite good -- their staff is quite technical and willing to get into the weeds to diagnose even complicated problems.

Incentivized

• Good performance from servers close to me and my customers
• Ease of spinning up new servers
• Great service levels of servers I spin up
• Notifications of issues or downtime come through quickly, allowing me to handle client queries with knowledge in hand.

• Large price jumps between certain resource tiers (2x Dyno for $50 per month versus Performance Dyno for $250). Free Postgres next jumps to $50 per month.
• Marketing/Branding to non-technical stakeholders. As the years pass, I've had to fight more to convince stakeholders on the value of Heroku over AWS.
• Improve Buildpack documentation. This is one area where Heroku's documentation is fairly confusing.

Incentivized

• The response times for support tickets is too high and a quicker response time would be appreciated
• Availability of the VPS solution in Middle east and Africa would help
• Abilito to connect SIP trunks would make it more easy to run active communictaion platforms on Vultr

Incentivized

Heroku is easy to use, services a ton of functions for you out of the box, and provides a means to get a software product off the ground and managed quickly and easily. The tools provide allows a small to medium size org to move very quickly. The CLI tools provided make managing an entire technical infrastructure simple.

Incentivized

We’ve been extremely satisfied with the service for many years. After trying other providers, we’ve found nothing that matches the reliability and performance—so we’re not likely to switch anytime soon.

Incentivized

Easy to use web based console and easy to use command line tools; deployment is done directly from a GIT repository. What more could you ask for? The one thing that keeps me from giving it a 10 is that custom build packs are almost incomprehensible. We used one for a while because we needed cairo graphics processing. Fortunately, I was able to figure out a different way to do what we needed so that we could get off the custom build pack.

easy to use and configure. great bang for the buck. I need an affordable solution to host in the cloud data from systems installed at our client's site with the ability to drill down and change the configuration remotely. Vultr enabled us to do that in an efficient and affordable way.

Incentivized

Heroku availability correlates pretty strongly to AWS US EAST availability. We had a couple of times where there was a Heroku-specific issue but not for the last 7-8 months.

The only issue that I ever have is that about 1 out of 20 deployments (git push) will hang and need to be cancelled and done again.

I've used it for many years without facing any major problem. It's not hard at all to get used to it, it's documentation is outstanding and simple. We are close to 2020 and I don't think most of the existing companies or startups should still face old problems such as wasting time deploying code and calculate computing resources.

Incentivized

Because of the 24 hour turnaround timing with servers I need immediate reply

Be ready to pay a bit more than expected in the beginning if you're migrating from a big server. The application is probably not ready for the change and you have to keep improving it with time.

It's also important to consider that you can't save anything to the disc as it will be lost when your application restarts, so you have to think about using something like S3.

Incentivized

Nothing in particular to share that I did not already discuss

Incentivized

Heroku is the more expensive option for hosting compared to some of the cloud platforms we investigated, but it's worth it for us because of the plug-and-play nature of Heroku deployment. We can be up and running in a few minutes and know with precision how much it will cost us each month to run the application, unlike Amazon Web Services where you have to go to great pains to configure it correctly or else you might end up with a shocking monthly bill. Overall, spending the time to configure Amazon Web Services or one of its competitors is likely the more affordable and powerful choice, because you have control over so many specifics of the configuration. But it also requires the burden of continuing to maintain and update your AWS instance, whereas with Heroku they take care of security fixes and platform upgrades. It's a great service and we are happy to pay the extra cost for the value-adds Heroku provides.

Incentivized

Linode is a more old-school offering. Linode pricing model and infrastructure rely on classic Virtual Machines. What we like about Vultr is that they offer the same at the front, but in the back, the machines are much more flexible and can be tailor-made to our needs, which of course also impacts the costs of running the infrastructure.

Incentivized

Pricing is fair and did not increase

Incentivized

• It has been critical in seamlessly operating our platform with runs all of our programs.
• It has been impressive with its ability to scale quickly which results in the growth of our work.
• It allows for tracking of different features which allows for quick problem solving which saves us time.

• We have experienced a 200% return on using Vultr products with a 100% Customer Satisfaction rating.
• Vultr gives us the regions to deploy where our small business customers are located.
• Vultr has helped us scale up our company and our cloud solutions.

Incentivized