What users are saying about
Top Rated
17 Ratings
Top Rated
17 Ratings
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Score 8.7 out of 100
13 Ratings
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Score 8.7 out of 100

Attribute Ratings

  • Hexnode UEM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.8

Hexnode UEM

88%
14 Ratings
8.0

SOTI MobiControl

80%
4 Ratings

Likelihood to Renew

10.0

Hexnode UEM

100%
1 Rating

SOTI MobiControl

N/A
0 Ratings

Usability

10.0

Hexnode UEM

100%
1 Rating
8.0

SOTI MobiControl

80%
1 Rating

Support Rating

10.0

Hexnode UEM

100%
1 Rating
6.0

SOTI MobiControl

60%
1 Rating

Implementation Rating

10.0

Hexnode UEM

100%
1 Rating

SOTI MobiControl

N/A
0 Ratings

Likelihood to Recommend

Mitsogo Inc

Hexnode was best suited for us to manage android devices and more specifically for Kiosk Lockdown and restrictions. Hexnode being a UEM offers support for platforms as well. It certainly does open doors for us to increase and take up more devices under the management of Hexnode. As said earlier, Hexnode does not support wearables as of now; would be great if they could start supporting them soon.
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SOTI

Well if you have lots of devices to maintain, then you cannot give admin privileges to the users. You need the kiosk mode, so that the users only operate on whitelisted applications. The usage of SOTI MobiControl also causes efforts. You should consider using it, when the number of devices increases. If there are only a few devices, it might be easier not to use a MDM solution.
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Pros

Mitsogo Inc

  • Setting mandatory applications and the silent installation of enterprise apps.
  • Hexnode integrates with the Apple Device Enrollment Program and Apple Volume Purchase Program, enabling bulk software purchases and device enrollment.
  • Blocklisted applications would be uninstalled from the device and would not be available for download again.
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SOTI

  • Flexibility.
  • Ease of configuration.
  • Admin simplicity.
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Cons

Mitsogo Inc

  • We utilize a small number of Windows devices in addition to Android ones, however, Hexnode UEM has very few Windows-specific restrictions compared to those for other platforms.
  • When we turned on the remote control, the Hexnode for Work app would periodically crash.
  • We had to get in touch with their tech support to resolve the issue because the Multi app kiosk mode for Windows devices was not correctly pushed.
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SOTI

  • Make it easier to load batch files and scripts
  • Have the ability to add full file installs for computers and other devices
  • Ability to have multiple people connected to a device
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Pricing Details

Hexnode UEM

Starting Price

$1.08 per month

Editions & Modules

Hexnode UEM editions and modules pricing
EditionModules
Express$1.081
Pro$1.802
Enterprise$2.73
Ultimate$3.64
Ultra$5.45

Footnotes

  1. per device, per month
  2. per device, per month
  3. per device, per month
  4. per device, per month
  5. per device, per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

No support costs, No maintenance charges, No hidden fees. Plain per device pricing

SOTI MobiControl

Starting Price

Editions & Modules

SOTI MobiControl editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Mitsogo Inc

    It works exactly as needed, no need to find another solution.
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    SOTI

    No answers on this topic

    Usability

    Mitsogo Inc

    Incredibly easy to use and setup.
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    SOTI

    I support other users with the help of this tool. I really like the remote support functionality. You can make screenshots or even capture videos. If you face network problems, the tool doesn't help at all. It might be helpful, if they would develop a kind of offline support mechanism. So that there is some kind of logging even when there is no network and we can check the logs afterwards (or do video capture while being offline, etc.).
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    Support Rating

    Mitsogo Inc

    Online chat support is the best I have received from my vendors.
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    SOTI

    We had a feature request. They accepted the request, but couldn't tell us whether the feature will be developed or when. I think this is not helpful for us as a customer. We do not always ask the SOTI MobiControl for help but other consultants. I think that is quite expensive.
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    Implementation Rating

    Mitsogo Inc

    Follow the steps, and it will install very easy.
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    SOTI

    No answers on this topic

    Alternatives Considered

    Mitsogo Inc

    We were in the market for a solution that would reduce the workload on our client and the initial choice was Scalefusion; however, on getting a free trial, the UI wasn't that easy to use, and Scalefusion seemed like a smaller company which is new to endpoint management. Whereas Hexnode UEM seemed a little more established and the UI was light years ahead.
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    SOTI

    Soti was always the go to for Windows Mobile. Nobody else came close.
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    Return on Investment

    Mitsogo Inc

    • As an ISO certified company, we needed a robust solution to secure our devices and Hexnode's reputation was a no-brainer for us.
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    SOTI

    • Costly per device.
    • Capable solution.
    • Relatively limited configuration capabilities.
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    Screenshots

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