Highrise is a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers. Existing customers may still take advantage of Highrise.
Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics …
I did like ConnectWise because you could have client information and project management all on one program. I was not the one who selected to switch to Highrise, but since we have made the switch I do like the features of Highrise.
We use to use Connectwise and Highrise is a breath of fresh air compared to Connectwise. We love that the 37 signal services are all web based. We can connect anywhere making working on the go much easier for everyone. Our challenge with Basecamp was that it was a computer …
We actual use Basecamp in conjunction with Highrise... one is a note and project management tool, and the other is for our contacts and customer information we want to house.