hireEZ vs. SeekOut vs. SmartRecruiters, now part of SAP SuccessFactors

I speak highly of hireEZ internally. I believe their are use cases for both hireEZ and LinkedIn and whatever other sites are used in recruiting. hireEZ is well suited when you want to reach out to candidates with contact information after maybe seeing they have not responded to most LinkedIn messages. We have also had a bit of success in going back to old reqs that we can search through hireEZ in a seamless way and reach out to those candidates.

Diversity teams use this, and powerfilters are very helpful. When looking for volume, Seek out other terms to find relevant profiles well. For example, it might map other candidates with similar terms at the end of the pool search. Also, the bias reducer filter helps make sure there is less bias towards a hiring manager and the recruiters.

Incentivized

SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other

Incentivized

• Talent sourcing aggregate (known by Hiretual as AI Sourcing).
• Custom insights based on search criteria.
• Contact information & social link retrieval.
• Applicant Tracking System Integration -- At OnPoint we use Lever as our ATS. Hiretual allows us to export candidate data directly into our ATS and associate said candidates to a specific requisition, & in a specific stage.

• It is customized with boolean search and allows users to merge the keywords with advanced features to get best results.
• With complex keywords, it searches till best possible outcomes by utilizing powerful filters.
• It’s basic features is to find the best capable candidates, it sends users personalized messages through email.

Incentivized

• Job Referrals - can easily refer others to a job posting and view the status
• Job Postings - can easily search for job openings and read job description and criteria
• Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is

Incentivized

• I have come across many duplicate profiles that could cause me to contact the same person twice in a short period.
• Doesn’t have an “undo” button for if I accidentally mark a candidate as “not a good fit”
• Their “variables” used in creating email templates don’t function optimally. If you use “candidate last name”, and the person has a title, it will use the title instead of name. For example… I sent an email to a doctor and it sent as “Dr. MD”. Not ideal.

Incentivized

• SeekOut needs better updates to the backend repository, LI. Several times, when pulled through, SeekOut pulled up LI profiles that were not up to date compared to when searched on LI directly.
• It would be helpful to have better/more updated phone information. As noted in the previous screen, approx. 50% of phone contact information is spot-on, however capturing more up to date information for phone would be helpful.
• Although picky, having different colors for screens to highlight areas would be helpful. Working late at night, which many times do, the screens are similar in color and brightness, and it would be beneficial to have more distinguishment in colors or brightness so as not to blend.

Incentivized

• Settings page can be difficult to navigate & find what you're looking for
• Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
• The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.

Incentivized

The benefits of a larger universe of candidates and automating recognition of talent we cannot hire, hireEZ has been a big time saver just as a sourcing tool

This platform tends to give you applicants who are not necessarily looking for new opportunities. I have had people be upset that I contacted them or sought them out on LinkedIn. This can be troublesome when the only thing I am trying to do is find qualified applicants. I need active people, who dont mind a cold call

Incentivized

I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.

Incentivized

I am a user of three years and have seen the features grow over time. I love how responsive the team is when there is an issue and their willingness to work towards a feature request is unmatched. I also find the accuracy of the data is comparable if not better than most competitors

Using SeekOut is very intuitive. Lots of multi-select boxes, toggle switches, and keyword boxes. If you have any experience with LinkedIn Recruiter, SeekOut is not a far jump in learning how to use it effectively. I will say that adding candidates to projects doesn't necessarily feel like an intuitive process after you've been redirected to LinkedIn to look at a candidate's profile

Incentivized

I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.

Incentivized

Rarely is there an issue and if the product is down, it typically is restored quickly.

I have no complaints about performance. The system works virtually flawless.

The support team is proactive with information, sharing changes or new features, conducting training, etc. It is not a pull scenario, as with other vendors, where I have to ask for what is going on. Instead, the hireEZ team is reaching out to us to follow up, provide information, etc. I love their proactiveness and desire for us to use the tool to its full potential!

We have not needed to get in touch with the support team during our time using SeekOut because someone else in our company takes care of that matter. Overall, we have been very satisfied with the ease of use and self-sufficiency of SeekOut and have not found the need to contact the support team.

Incentivized

Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.

Incentivized

Quick and easy to learn.

Incentivized

We had an online tarining with all the recruiters. The trainer was very good, and enthusiast as well. He explained everything very detailed, showed how to search which kind of functions are in Seekout. He showed the program by using examples of search. We could ask questions at the end, and he told that we can contact him any time.

Incentivized

Once the licenses were purchased we were sent an email to activate our account. From there we had full access to the platform and a training was set up. Since I had used SeekOut previously I understood the dynamics of the platform and was able to use it instantly.

Incentivized

It really was a painless and easy process to switch to SmartRecruiters.

Entelo is probably the closest competitor that stacks up against Hiretual head to head in my opinion, but the differentiator for us has been the relationship and the flexibility that the vendor provides us on top of the fact that the product itself continues to perform incredibly well as it continues to evolve along with my organization's needs. To have a seat at the table to offer up opinions or advice on how to improve the product over time is invaluable. Additionally, the AI-powered version of Hiretual is much more powerful than Entelo's product.

Incentivized

We selected SeekOut as an extra level of sourcing and the intention was not to use LI anymore. They do not stack up because we are able to DM candidates, or they can message us asking questions, set up screens, send resumes, etc. You can not do that on SeekOut.

Incentivized

I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.

Incentivized

No explanation really, just a great product.

• hireEZ has helped me connect with qualified candidates much quicker, which means less time spent digging and more time reaching out.
• The platform keeps everything in one place, which really helps when I’m managing multiple roles and conversations.
• With the built-in outreach tools, it's easier to stay on top of follow-ups and maintain better communication with candidates.

• Talent Intelligence and market data help us become more of a talent partner to Hiring Manager and leadership
• SeekOut helps us source from underrepresented groups
• SeekOut provides automatic candidate reach out campaigns and follow ups which increase response rates and decrease time to fill

Incentivized

• In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.

Incentivized