TrustRadius

HouseCall Pro vs. ServiceTrade

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HouseCall Pro
Score 8.6 out of 10
N/A
HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.
$25
per month/add on
ServiceTrade
Score 9.9 out of 10
Mid-Size Companies (51-1,000 employees)
ServiceTrade is a software platform for commercial mechanical and fire contractors. ServiceTrade aims to help contractors deliver more work with limited resources by improving service and project operations, increasing technician productivity, selling more service and inspection agreements, and growing customer loyalty. According to the vendor, 10% of the commercial or industrial buildings in the United States are serviced by more than 1,200 contractors using ServiceTrade to manage 13 million…N/A
Pricing
HouseCall ProServiceTrade
Editions & Modules
Website Builder
$25
per month/add on
Additional Users
$30
per user/per month
Sales Proposal Tool
$40
per month/add on
Recurring Servicing Plans
$40
per month/add on
Start
$65
per month
Grow
$149
per month
Manage
$229
per month
XL
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
HouseCall ProServiceTrade
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Community Pulse
HouseCall ProServiceTrade
Considered Both Products
HouseCall Pro
Verified User
Anonymous
Chose HouseCall Pro
I actually use 3 other software programs for other businesses, and they function well but are very niche to our needs in those businesses. We use HouseCall Pro for 2 different companies, and we find it fits our basic and broad needs best.
SH
Sarah Hooley
Office Manager
Chose HouseCall Pro
Knowify has job costing but lacks the ability to invoice in the field and requires more work from [the] office staff.
ServiceTrade

No answer on this topic

Best Alternatives
HouseCall ProServiceTrade
Small Businesses
MethodCRM
MethodCRM
Score 9.1 out of 10
MethodCRM
MethodCRM
Score 9.1 out of 10
Medium-sized Companies
Oracle Service
Oracle Service
Score 8.2 out of 10
Oracle Service
Oracle Service
Score 8.2 out of 10
Enterprises
Oracle Service
Oracle Service
Score 8.2 out of 10
Oracle Service
Oracle Service
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HouseCall ProServiceTrade
Likelihood to Recommend
8.0
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
HouseCall ProServiceTrade
Likelihood to Recommend
[HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs
SH
Sarah Hooley
Office Manager
Read full review
No answers on this topic
Pros
  • Scheduling
  • Estimating
  • Tech communication
  • API
Verified User
Anonymous
Read full review
No answers on this topic
Cons
  • Job costing
  • QBO integration
  • Reporting
SH
Sarah Hooley
Office Manager
Read full review
No answers on this topic
Usability
It is much easier to adopt than other FSMs we have tried. While easy to adopt, it is robust and powerful. We were up and running in a matter of days, not weeks.
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
I actually use 3 other software programs for other businesses, and they function well but are very niche to our needs in those businesses. We use HouseCall Pro for 2 different companies, and we find it fits our basic and broad needs best.
Verified User
Anonymous
Read full review
No answers on this topic
Return on Investment
  • Doubled by profit and income.
  • Cut my office work in half.
  • Improved customer satisfaction
Ben Borenstein | TrustRadius Reviewer
Ben Borenstein
Electrical Contractor
Read full review
No answers on this topic
ScreenShots

ServiceTrade Screenshots

Screenshot of the interface where ServiceTrade displays the status of technicians. Customer service status updates can be seen minute by minute.Screenshot of the map where work is displayed, to schedule one-time and recurring work.Screenshot of the interface where job details, new appointments, changing schedules, and automatic alerts for techs can be viewed and managed.Screenshot of the ServiceTrade iOS and Android applications, that enable the latest hardware and software features.Screenshot of online approvals - customers review and approve online – and pictures to seal the deal.