What users are saying about
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Top Rated
26 Ratings
12 Ratings

IBM Clinical Development (ICD)

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Top Rated
26 Ratings
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Score 7.8 out of 100
12 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

IBM Clinical Development (ICD)

IBM has been well suited for all of the studies that we have helped build and manage at Veristat. As previously mentioned, it has a very intuitive interface and pages are easy to build. Queries, dynamics, and visit rules are easy to build and I like that IBM will show if there are current errors or potential errors with your setup.
Nicholas Kutil | TrustRadius Reviewer

Veeva Vault

[Veeva Vault is well suited for] regulated health care environments that require promotional review
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

IBM Clinical Development (ICD)
Veeva Vault
6.7
Content capture & imaging
IBM Clinical Development (ICD)
Veeva Vault
9.0
File sync, storage & archiving
IBM Clinical Development (ICD)
Veeva Vault
8.0
Document management
IBM Clinical Development (ICD)
Veeva Vault
9.0
Records management
IBM Clinical Development (ICD)
Veeva Vault
9.0
Content search & retrieval
IBM Clinical Development (ICD)
Veeva Vault
5.0
Enterprise content collaboration
IBM Clinical Development (ICD)
Veeva Vault
8.0
Content publishing & creation
IBM Clinical Development (ICD)
Veeva Vault
3.0
Security, risk management & information governance
IBM Clinical Development (ICD)
Veeva Vault
6.0
Automated workflows
IBM Clinical Development (ICD)
Veeva Vault
9.0
Mobile support
IBM Clinical Development (ICD)
Veeva Vault
5.0
Integration
IBM Clinical Development (ICD)
Veeva Vault
3.0

Pros

IBM Clinical Development (ICD)

  • Study build process is relatively easy to learn, and there are many tools within the system to help builders throughout the process.
  • Outstanding support - both technical / Helpdesk (with system features and capabilities) and project management. Each organization has their own Client Success Manager, and ours is doing an excellent job.
  • Periodical enhancements based on the users/clients/s feedback.
  • Training materials are very well prepared and organized.
Alina Krasny | TrustRadius Reviewer

Veeva Vault

  • Annotation of reviewer comments
  • Reminders to review team
Anonymous | TrustRadius Reviewer

Cons

IBM Clinical Development (ICD)

  • We cannot have multiple study accesses for a study in the studies supported by IBM clinical. eg. Coder and Data manager.
  • Though all the study-build related errors are flagged on the study-build page, some errors like incorrect dynamics applied, which eventually affects the subject PDF extraction, reports, etc.
  • When the study is imported from another IBM studies, certain attributes remain running in the background even if it seems to be disabled.
Anonymous | TrustRadius Reviewer

Veeva Vault

  • Ability to edit documents in Veeva
  • More mobile friendly
  • Perhaps an email approval ability
Anonymous | TrustRadius Reviewer

Likelihood to Renew

IBM Clinical Development (ICD)

IBM Clinical Development (ICD) 9.1
Based on 2 answers
We are satisfied from our experience with IBM, the close collaboration we have with the ICD team is also something we value. We plan to use ICD for a long time
Anonymous | TrustRadius Reviewer

Veeva Vault

No score
No answers yet
No answers on this topic

Usability

IBM Clinical Development (ICD)

IBM Clinical Development (ICD) 7.7
Based on 15 answers
ICD is a very good tool for collecting data. It's easy to use and easy to program for basic items. It is difficult to get specific reporting accurately, collecting regulatory documentation, and tracking payments. The company is good about implementing changes requested by the users but be aware that those changes could come with extra costs.
Anonymous | TrustRadius Reviewer

Veeva Vault

No score
No answers yet
No answers on this topic

Reliability and Availability

IBM Clinical Development (ICD)

IBM Clinical Development (ICD) 8.2
Based on 1 answer
available when needed
Anonymous | TrustRadius Reviewer

Veeva Vault

No score
No answers yet
No answers on this topic

Performance

IBM Clinical Development (ICD)

IBM Clinical Development (ICD) 7.3
Based on 1 answer
some audit reports are difficult to download and take timesubject pdf also takes some time to download
Anonymous | TrustRadius Reviewer

Veeva Vault

No score
No answers yet
No answers on this topic

Support Rating

IBM Clinical Development (ICD)

IBM Clinical Development (ICD) 7.8
Based on 17 answers
Support is very quick in their responses and always eager to help and have our issues resolved on highest priority; much appreciated. However, as previously mentioned, calls should be preferred to share screen and discuss the issues, but this should not be charged extra, since we just need additional support on the already existing configuration/settings.
Anonymous | TrustRadius Reviewer

Veeva Vault

No score
No answers yet
No answers on this topic

Online Training

IBM Clinical Development (ICD)

very efficient self training
Anonymous | TrustRadius Reviewer

Veeva Vault

No answers on this topic

Implementation Rating

IBM Clinical Development (ICD)

IBM Clinical Development (ICD) 8.2
Based on 2 answers
again not sure about it, I wasn't part of our organization yet
Anonymous | TrustRadius Reviewer

Veeva Vault

No score
No answers yet
No answers on this topic

Alternatives Considered

IBM Clinical Development (ICD)

IBM Clinical Development (ICD) supersedes the Medrio EDC at any given point of time and on all evaluation criteria. Also as compared to Medidata Rave EDC, database programming is easier due to its intuitive GUI and someone with little or absolutely no knowledge of any programming language can easily create the robust EDC along with necessary validations.
Anonymous | TrustRadius Reviewer

Veeva Vault

Haven't tried any other products.
Anonymous | TrustRadius Reviewer

Return on Investment

IBM Clinical Development (ICD)

  • Time savings regarding how long it takes to make an EDC Live.
  • Reduced EDC Go Live time by at least half (from 60 days to 30).
  • Was able to take an EDC live in 14 days on a few occasions.
  • Seamless RTSM IRT integration without adding time to Go Live.
Raul E. Lopez | TrustRadius Reviewer

Veeva Vault

  • Allowed us to free up administrative staff needs
  • Allowed remote approvals
  • Organized system to get through audits
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

IBM Clinical Development (ICD)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Veeva Vault

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

IBM Clinical Development (ICD)
7.6
Veeva Vault
8.0

Likelihood to Renew

IBM Clinical Development (ICD)
9.1
Veeva Vault

Usability

IBM Clinical Development (ICD)
7.7
Veeva Vault

Reliability and Availability

IBM Clinical Development (ICD)
8.2
Veeva Vault

Performance

IBM Clinical Development (ICD)
7.3
Veeva Vault

Support Rating

IBM Clinical Development (ICD)
7.8
Veeva Vault

Implementation Rating

IBM Clinical Development (ICD)
8.2
Veeva Vault

Scalability

IBM Clinical Development (ICD)
7.3
Veeva Vault

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