What users are saying about
33 Ratings
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Score 8.4 out of 100
18 Ratings
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Score 7.2 out of 100

Feature Set Ratings

    Enterprise Content Management

    Merative Clinical Development

    Feature Set Not Supported
    N/A
    7.1

    Veeva Vault

    71%
    Veeva Vault ranks higher in 11/11 features

    Content capture & imaging

    N/A
    0 Ratings
    7.3
    73%
    3 Ratings

    File sync, storage & archiving

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Document management

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Records management

    N/A
    0 Ratings
    6.5
    65%
    3 Ratings

    Content search & retrieval

    N/A
    0 Ratings
    5.8
    58%
    3 Ratings

    Enterprise content collaboration

    N/A
    0 Ratings
    9.7
    97%
    3 Ratings

    Content publishing & creation

    N/A
    0 Ratings
    6.3
    63%
    2 Ratings

    Security, risk management & information governance

    N/A
    0 Ratings
    9.3
    93%
    2 Ratings

    Automated workflows

    N/A
    0 Ratings
    4.9
    49%
    2 Ratings

    Mobile support

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Integration

    N/A
    0 Ratings
    6.3
    63%
    2 Ratings

    Attribute Ratings

    • Merative Clinical Development is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.4

    Merative Clinical Development

    84%
    20 Ratings
    8.0

    Veeva Vault

    80%
    3 Ratings

    Likelihood to Renew

    9.1

    Merative Clinical Development

    91%
    2 Ratings

    Veeva Vault

    N/A
    0 Ratings

    Usability

    8.0

    Merative Clinical Development

    80%
    19 Ratings

    Veeva Vault

    N/A
    0 Ratings

    Availability

    8.2

    Merative Clinical Development

    82%
    1 Rating

    Veeva Vault

    N/A
    0 Ratings

    Performance

    7.3

    Merative Clinical Development

    73%
    1 Rating

    Veeva Vault

    N/A
    0 Ratings

    Support Rating

    8.7

    Merative Clinical Development

    87%
    21 Ratings

    Veeva Vault

    N/A
    0 Ratings

    Implementation Rating

    8.2

    Merative Clinical Development

    82%
    2 Ratings

    Veeva Vault

    N/A
    0 Ratings

    Configurability

    8.2

    Merative Clinical Development

    82%
    2 Ratings

    Veeva Vault

    N/A
    0 Ratings

    Ease of integration

    7.3

    Merative Clinical Development

    73%
    2 Ratings

    Veeva Vault

    N/A
    0 Ratings

    Product Scalability

    7.3

    Merative Clinical Development

    73%
    1 Rating

    Veeva Vault

    N/A
    0 Ratings

    Vendor post-sale

    7.3

    Merative Clinical Development

    73%
    2 Ratings

    Veeva Vault

    N/A
    0 Ratings

    Vendor pre-sale

    7.3

    Merative Clinical Development

    73%
    2 Ratings

    Veeva Vault

    N/A
    0 Ratings

    Likelihood to Recommend

    Merative

    ICD is a good tool for companies currently utilizing multiple software platforms to create and monitor clinical trial information. Due to the price, it is best suited for large pharmaceutical manufacturers with active pipelines and high R&D spend. ICD's value is more limited to smaller, more focused companies.
    Read full review

    Veeva Systems

    As a leading platform for the Pharma space, Veeva Vault is a fantastic option if clients/your company is maintaining a focus on continuous improvement as the tool is updated and enhancements are released. As with all things tech, if the instance you have is dated or uses older capabilities, it is a challenge to maintain competitive speed to market. “More, Faster, Cheaper” is dependent on your tech stack and your willingness to accept the challenges and pain of releasing new functionality. Veeva can offer these capabilities but executing on rolling more contemporary solutions is the keystone issue whether Veeva will be a tool or a risk to your team.
    Read full review

    Pros

    Merative

    • Study build process is relatively easy to learn, and there are many tools within the system to help builders throughout the process.
    • Outstanding support - both technical / Helpdesk (with system features and capabilities) and project management. Each organization has their own Client Success Manager, and ours is doing an excellent job.
    • Periodical enhancements based on the users/clients/s feedback.
    • Training materials are very well prepared and organized.
    Read full review

    Veeva Systems

    • Secure database
    • Easy workflows
    • FDA compliant audit trail
    Read full review

    Cons

    Merative

    • We cannot have multiple study accesses for a study in the studies supported by IBM clinical. eg. Coder and Data manager.
    • Though all the study-build related errors are flagged on the study-build page, some errors like incorrect dynamics applied, which eventually affects the subject PDF extraction, reports, etc.
    • When the study is imported from another IBM studies, certain attributes remain running in the background even if it seems to be disabled.
    Read full review

    Veeva Systems

    • None that I'm aware of
    Read full review

    Pricing Details

    Merative Clinical Development

    Starting Price

    Editions & Modules

    Merative Clinical Development editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Subscription - For larger organizations and those who need a predictable budget. Most modules included without incurring additional fees. Eligible for volume discounts. Pay per use - For organizations that need flexibility without a long term contractual commitment. Transparent a la carte pricing, no minimums. Fees start when trial goes live.

      Veeva Vault

      Starting Price

      Editions & Modules

      Veeva Vault editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Merative

        We are satisfied from our experience with IBM, the close collaboration we have with the ICD team is also something we value. We plan to use ICD for a long time
        Read full review

        Veeva Systems

        No answers on this topic

        Usability

        Merative

        IBM has many different functionalities as well as modules that can be used depending on what the sponsor wants. I like that they are optional so that when building a study, you can give the sponsor options if they want them or not. Many of the optional models I like to use (Training Tracking for example) as they make tracking Site training so much easier than sending training forms out
        Read full review

        Veeva Systems

        No answers on this topic

        Reliability and Availability

        Merative

        available when needed
        Read full review

        Veeva Systems

        No answers on this topic

        Performance

        Merative

        some audit reports are difficult to download and take time subject pdf also takes some time to download
        Read full review

        Veeva Systems

        No answers on this topic

        Support Rating

        Merative

        ICD's support team is phenomenal. They are quick to answer or indicate that they need to research to provide an answer. There are some things that they cannot do which we can be annoying but we deal with it (visit windows). I have been very happy with the support team.
        Read full review

        Veeva Systems

        No answers on this topic

        Online Training

        Merative

        very efficient self training
        Read full review

        Veeva Systems

        No answers on this topic

        Implementation Rating

        Merative

        again not sure about it, I wasn't part of our organization yet
        Read full review

        Veeva Systems

        No answers on this topic

        Alternatives Considered

        Merative

        It was easier to understand the usability of the software [ICD]. For our engineers [it] was easier to migrate our data, and fully set up everything. We found out that comparing other software[s], this one is safe, easy to use, has more functionalities, [and it's] easier to work with team members everywhere making clinical trials more efficient.
        Read full review

        Veeva Systems

        Veeva Vault is one of several solutions that are in place for specific offerings and client work to effectively meet client expectations and effectively collaborate across agencies and internal teams.
        Read full review

        Return on Investment

        Merative

        • Time savings regarding how long it takes to make an EDC Live.
        • Reduced EDC Go Live time by at least half (from 60 days to 30).
        • Was able to take an EDC live in 14 days on a few occasions.
        • Seamless RTSM IRT integration without adding time to Go Live.
        Read full review

        Veeva Systems

        • Allowed us to free up administrative staff needs
        • Allowed remote approvals
        • Organized system to get through audits
        Read full review

        Screenshots

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