IBM Sterling Warehouse Management System vs. Oracle Fusion Cloud Supply Chain Management (SCM)

Like I previously mentioned, this software fits our needs right now because it allows us to control inventory and remove items when needed from our participating retailer's websites. The price is reasonable. Our traffic and shipping teams have also used this software to create fewer touch points in shipping and make the process more digital. That has been a big winner for us. You'll definitely want an internal IT team to support this software. The implementation process is long and tedious and you will need to restructure to fit your needs. That is difficult to do when you are a smaller business with cross-functional employees.

Incentivized

Oracle SCM Cloud is extensively used in my organization for a complete
Supply chain. We use all the Procure to Pay modules starting with
Procurement, Order management, and Financial modules. We also use Product
Information Management and Product Development Management modules to create and maintain items and products that we sell. These modules are interfaced with Inventory Management for shipping and supply chain demand and supply planning as well. Analytics is integrated with all these modules so it is very useful to keep track of metrics. However, if you are not using Sales Cloud and use another CRM system, there could be some hiccups in syncing the system if you don't have a middleware.

Incentivized

• Pretty straight forward for entering new items or deleting items not needed in the feed anymore.
• Able to match vendor models to retailer SKU's without issue.

Incentivized

• Allows you to visualize your data in more graphical manners.
• Provides a solid configurable forecasting engine.
• It's user configurable which helps to deliver the results you are looking for.
• Product is keeping up with the speed of innovation - constantly being improved and pushed out to the customers.

Incentivized

• Not able to export lists to excel. This is a big negative for me personally. It makes it harder and more time consuming to clean up accounts.
• Doesn't warn you if the same sender and receiver code are on another list.
• The dashboard is not the best. The next button that you would assume takes you to the next page actually doesn't, it ends up showing past interactions with the software. You have to click on the tiny numbers at the top to navigate. Super annoying. Not very user-friendly or appealing to the eye.

Incentivized

• UI - Needs a definite update. Tool can do wonders if UI is intuitive.
• Excel based data doesn't upload easily.
• No open APIs, integration is not possible with other tools.
• Extra charges for a module for integration.
• Implementation is not easy.

Incentivized

Oracle SCM is best suited for Small & Mid Sized Business, whereas SAP SCM is best suited for large scale businesses. Oracle SCM has Customer Relationship Management (CRM) and Supplier Relationship Management (SCM) integrations which is missing in SAP SCM. Oracle supports modular integration and electronic data integration (EDI) which was one of the pre-requisites of the client.

Incentivized

• The overall impact has been good for us and I do feel like the software is worth the money they just need to do a lot of updating and making the software more user-friendly.
• As a ecommerce account manager, it is important that we are able to remove and add items quickly to our retailer sites. This software has allowed us to do that.
• Would like to see a more knowledgeable support staff that are able to work through issues in a timely matter.

Incentivized

• There is a large reduction in man hours spent attempting to manually create the traceability matrix
• There is a strong involvement of different BUs and collaboration on the requirements creation process
• The time to develop and approve requirements has been shortened

Incentivized