IFS Customer Engagement vs. Odore
IFS Customer Engagement vs. Odore
Product | Rating | Most Used By | Product Summary | Starting Price |
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IFS Customer Engagement | N/A | IFS Customer Engagement is based on the mplSystems Omni-Channel Contact Centre, now owned and supported by IFS since the August 2017 acquisition. It contains workforce optimization with messaging and email support emphasizing the needs of outbound call centers. | N/A | |
Odore | N/A | Odore is a customer engagement platform that helps brands build personalised experiences & journeys for their customers across multiple channels. It helps brands understand customer data to action personalised experiences. Odore integrates with the platforms and apps currently in use to bring customer data under one roof. This can then be used in hyper-targeted campaigns using Odore's campaign builder. | N/A |
IFS Customer Engagement | Odore | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
IFS Customer Engagement | Odore | |
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Top Pros | ||
Top Cons |
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IFS Customer Engagement | Odore | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Conversica Score 9.6 out of 10 | Conversica Score 9.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
IFS Customer Engagement | Odore | |
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Likelihood to Recommend | 8.8 (5 ratings) | - (0 ratings) |
IFS Customer Engagement | Odore | |
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Likelihood to Recommend | IFS | Odore No answers on this topic |
Pros | IFS | Odore No answers on this topic |
Cons | IFS | Odore No answers on this topic |
Alternatives Considered | IFS | Odore No answers on this topic |
Return on Investment | IFS | Odore No answers on this topic |
ScreenShots | Odore Screenshots |