Intouch Insight vs. Wonderlic Select

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Intouch Insight
Score 6.0 out of 10
N/A
Intouch Insight offers a portfolio of customer experience management (CEM) products and services that promise to help global brands delight their customers, strengthen brand reputation and improve financial performance. Intouch was founded in 1992 and works with over 300 brands in North America, offering its CEM software and services which include: customer experience management software survey software mobile forms software mystery shopping…N/A
Wonderlic Select
Score 10.0 out of 10
N/A
The Wonderlic Select hiring assessments provide job-specific insights into a candidate's fit for a role. Using Wonderlic's multi-measure assessment approach gives HR teams the most accurate prediction of whether their candidate can do the job, wants to do the job, and how they'll do it. This approach aims to give greater insights into performance and retention.N/A
Pricing
Intouch InsightWonderlic Select
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Intouch InsightWonderlic Select
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Intouch InsightWonderlic Select
Top Pros
Top Cons
Best Alternatives
Intouch InsightWonderlic Select
Small Businesses
Sogolytics
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Score 8.9 out of 10
Renaissance Accelerated Reader
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Score 9.5 out of 10
Medium-sized Companies
CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10
Renaissance Accelerated Reader
Renaissance Accelerated Reader
Score 9.5 out of 10
Enterprises
Quadient Inspire
Quadient Inspire
Score 9.4 out of 10
Renaissance Accelerated Reader
Renaissance Accelerated Reader
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Intouch InsightWonderlic Select
Likelihood to Recommend
6.0
(1 ratings)
10.0
(3 ratings)
Usability
-
(0 ratings)
10.0
(3 ratings)
Support Rating
-
(0 ratings)
10.0
(3 ratings)
User Testimonials
Intouch InsightWonderlic Select
Likelihood to Recommend
InTouch Insight Inc.
Intouch Insights is great for companies needing to a deeper look at their customer base without the need to pay for a consultant to do it. Intouch does enable you to reach people on all platforms (desktop, mobile, tablet) and lets you create a decent experience too. If you're a small marketing team, make sure you allow the appropriate time span to set up and use the software as it can eat into time.
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Wonderlic
As I described, [WonScore Pre-Employment Testing (formerly Wonderlic Employee & Customer Surveys)] is very useful in screening candidates for smarts, motivation, and personality quirks. Wouldn't interview candidate without it now
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Pros
InTouch Insight Inc.
  • Compatible with most smartphones: Our forms can be viewed and used on almost every smartphone. Some outliers may be phones that are not up-to-date on software.
  • Variety: We can make an array of form types enabling us to really update our mobile experience. We also have a good selection of question types to use to build out engaging forms rather than stale ones.
  • Simple to use: The builder interface is really simple to use. You can drag your questions to shake up the order, add images if needed, and you can even provide a question description to give users more detail.
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Wonderlic
  • Easy to administer
  • Valid, reliable results - Backed by rigorous science
  • Great "bang for the buck" - lots of good information in one place!
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Cons
InTouch Insight Inc.
  • Data can be "collected" offline: If the person uses the form offline, it's supposed to sync with our software after they come online. We've found that it doesn't always sync well and we have to use incomplete data or trash the form fill as a whole.
  • Set up is a little challenging: We had to work with a customer rep along with reading the help forum to get this set up the way we wanted it to be, causing us to use up time we didn't originally allot to it.
  • Issue alerts: While it does work most of the time, we have had a few hiccups with the issue alert functionality. We would actually find the issue or be informed of the issue before the software alerted us.
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Wonderlic
  • A cold beer tap
  • A turkey pot pie
  • A little red wagon
  • In all seriousness, after trying in earnest, I can't think of anything
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Usability
InTouch Insight Inc.
No answers on this topic
Wonderlic
Extremely easy to use. I maintain a candidate spreadsheet for backup and entering a new candidate takes only a minute or less. System notifies me when candidate completes assessment as well as when a candidate scores strongly. Seamlessly integrated into my existing candidate procurement method.
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Support Rating
InTouch Insight Inc.
No answers on this topic
Wonderlic
I really never had to use support - maybe only a few times in more than 5 years. Any interaction I had was positive, solutions were immediate, responses were well crafted and easy to follow. The software really is fairly intuitive. Any issues that came up were easy to resolve in a quick, easy, pleasant conversation!
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Alternatives Considered
InTouch Insight Inc.
Compared to InTouch, these three look like amateurs. They are far too simple and do not have the mobile capability and mobile display appearance as InTouch. While they are cheaper alternatives, you'd be losing out on a lot of key benefits, especially with analytics, that InTouch delivers to its users.
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Wonderlic
I have used Personnel Survey & Research Group tool (PSR), DISC, and Predictive Index (PI). None of them offer the balance of accuracy, valuable insights, and speed to results. The DISC system seems to be a simulation of the Predictive Index. The PI is the closest tool I have used to the value of WonScore. However, the WonScore Pre-Employment Testing gives a MUCH more valuable set of insights.
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Return on Investment
InTouch Insight Inc.
  • Positive: More reliable answers in a neater presentation.
  • Positive: Creation of more forms without adding more time, leading to more insights.
  • Positive: Reduction in cost on materials (paper, pens, etc) which equals the cost of the software.
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Wonderlic
  • Gives us a much better understanding of a candidate's future performance by understanding where they are today.
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ScreenShots