Ivanti Neurons for ITAM vs. Tivoli Asset Management for IT (Discontinued)

Ivanti ITAM suite is very robust and offers all the features you need in an ITAM solution. Out of the box, you get all you need, but you are able to customize and add processes that are missing very easily. It will work for any organization, regardless of complexity. We have the full suite of Ivanti products and there are nice integration options that make usage very seamless.

Incentivized

Tivoli Asset Management for IT can be used very well in a big datacenter to easily manage assets. For linear assets there are other Tivoli Asset Manager products available such as for transportation domain, oil and gas. For a small scale industry, Tivoli Asset management solution is not a big help.

Incentivized

• Remote PC Inventory
• Remote PC access (PC access)
• Reporting
• Offsite PC access (through LANDesk Gateway)

Incentivized

• The first and foremost is Tivoli Asset Management has a rich set of software catalogs available in the market. On top of it IBM, publishes the latest and greatest often to add/include in the catalog bucket.
• Easy to integrate with any asset management solution.
• Can take benefit of all asset module solutions such as procurement, invoicing, PO, receivables, asset lifecyle, vendor and contract management using Tivoli Asset Management.

Incentivized

• Licensing can be complex and is fairly expensive. I did not research other ITAM solutions as we use the entire Ivanti suite to see how pricing compares, but it does seem expensive.
• Be careful when you are building you CMDB module in the Ivanti Service Desk tool, we found the hard way that create custom CI processes requires an ITAM license.
• We have submitted a few bugs and the resolution from support seems slow. I find this is common with many vendors, but was hoping for better resolution times with Ivanti.

Incentivized

• Software bundling can be handled in a better way
• Should eliminate rotating/non-rotating items concepts or should have an easy way to receive assets
• Asset Topology can be introduced to see the dependencies between related assets

Incentivized

This is the only software suite in its category I have any real professional experience with, so I cannot speak to how it stands up to the competition

Incentivized

Tivoli Asset Management is comparatively cheap and easy to implement with a rich set of complementing modules. It can also be integrated easily with other asset management solutions and act as a single source of truth for other PMP processes

Incentivized

• We have seen tremendous ROI with custom processes set up to manage the lifecycle of our assets. This was a huge void for us previously and now we can see when assets are coming/going and when they should be retired.
• Integration with other apps via API has allowed us to automate manual tasks and streamline processes.
• Tie-ins with the CMDB function of Service Desk have allowed us to create dynamic workflows to manage the lifecycle of assets and other related assets. Very powerful use case.

Incentivized

• By tracking software assets, we are able to easily manage the license compliance
• By getting the over/under allocation metrics we are able to get full control on asset procurement
• Recycle/Reuse asset procedures made simple

Incentivized