Ivanti Neurons for ITSM vs. USU IT Service Management
Ivanti Neurons for ITSM vs. USU IT Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Ivanti Neurons for ITSM | N/A | Ivanti Neurons for ITSM offers the flexibility to deploy in the cloud, on-premises or a hybrid combination. It replaces the Ivanti Service Manager, powered by Heat. | N/A | |
USU IT Service Management | N/A | USU IT Service Management, formerly Valuemation, is an ITSM solution from German-headquartered company USU Software. It is offered as a central tool for enterprise service management across a company and a solution to automate processes across departments. It can manage complex service processes, on-premises or in the cloud, with tools to plan, operate and control IT using a range of mix-and-match modules and artificial intelligence (AI) applications. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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More Pricing Information |
Ivanti Neurons for ITSM | USU IT Service Management | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Ivanti Neurons for ITSM | USU IT Service Management | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ManageEngine ServiceDesk Plus Score 9.3 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Ivanti Neurons for ITSM | USU IT Service Management | |
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Likelihood to Recommend | 8.9 (22 ratings) | - (0 ratings) |
Likelihood to Renew | 9.9 (4 ratings) | - (0 ratings) |
Usability | 7.8 (7 ratings) | - (0 ratings) |
Support Rating | 9.0 (9 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 8.5 (3 ratings) | - (0 ratings) |
Professional Services | 8.0 (3 ratings) | - (0 ratings) |
Ivanti Neurons for ITSM | USU IT Service Management | |
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Likelihood to Recommend | Ivanti | USU Software AG No answers on this topic |
Pros | Ivanti | USU Software AG No answers on this topic |
Cons | Ivanti | USU Software AG No answers on this topic |
Likelihood to Renew | Ivanti | USU Software AG No answers on this topic |
Usability | Ivanti | USU Software AG No answers on this topic |
Support Rating | Ivanti | USU Software AG No answers on this topic |
Alternatives Considered | Ivanti | USU Software AG No answers on this topic |
Contract Terms and Pricing Model | Ivanti | USU Software AG No answers on this topic |
Professional Services | Ivanti | USU Software AG No answers on this topic |
Return on Investment | Ivanti | USU Software AG No answers on this topic |
ScreenShots |