What users are saying about
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Top Rated
1608 Ratings
4 Ratings

Jira Software

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Top Rated
1608 Ratings
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Score 8.1 out of 100
4 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Jira Software

Despite my frustrations with our team's specific setups, I have to say that JIRA is truly a wonderful project management tool for large teams and companies. If your team is very small, simpler software would probably meet your needs. But JIRA offers so many features, giving you granular control over every element of your board, and integrating seamlessly with Confluence and Salesforce. JIRA has become the hub of our product team.
Elissa Bernstein | TrustRadius Reviewer

Polarion ALM

It is well suited in just about any large scaled environment. For the cost to benefit ratio, it works perfect for large scaled systems. With standard traceability matrix view and enhanced task management, it's a behemoth of a software and welcomed one. In the cases for smaller efforts or organizations, it may be a tall order so I would heed with caution for those people. Polarion has wonderful modelling abilities to test try any system being built. And the Risk Management components are down right amazing. Some filtering enhancements can help it rise to the top as well as performance optimizations
Fred Sookiasian | TrustRadius Reviewer

Pros

Jira Software

  • JIRA is an excellent tool to connect different teams and work styles in an efficient way, without being too specific for some of them.
  • It has a lot of features and settings to offer which really enable you to plan a task in a very detailed way.
  • Thanks to the different conditions of a task, the status can be tracked easily and everyone always knows who's the one who has to provide input.
Fabian Kuhn | TrustRadius Reviewer

Polarion ALM

  • The workflows that are customizable in Polarion are amazing. They have specified workflows for companies that deal with different product lines related to regulatory requirements like medical devices. The ability to enhance "out of the box" workflows helps with risk mitigation immensely without having to allocate so many resources to get it going from ground up.
  • Reporting - bringing together dashboards with key metrics is an absolute must and leveraging output based on needs from executive level presentations to development metrics is a winner for us. And the drill downs are immensely useful for anyone who wants to get the microscopic view of what drives our success on that nth degree.
  • Over all Risk Mitigation: Risk based ALM is very important to us. The ability to integrate our regulatory SOPs into our own client defined formats and procedures gives us the leverage to tie in all that traceability I discussed earlier into palpable digests of risk which our company leaders use to drive vision.
  • Requirements management is an absolute nightmare for most people. Polarion helps us drive requirements on different levels like regualtory, business, user interface, etc. This ties in to all the risk mitigation criteria we so much rely on to make us succeed.
Fred Sookiasian | TrustRadius Reviewer

Cons

Jira Software

  • Atlassian recently made a number of UI changes to both JIRA and Confluence. The Confluence changes negatively impact productivity by hampering what used to be a relatively straightforward navigation process. JIRA received an analogous set of changes; while less egregious, I find the new look increases my eye strain when trying to find needed information. New users may not have as much difficulty, but you should try it for yourself.
  • Atlassian offers both a Cloud and on-premise solution; the Cloud version doesn't offer many customizations and plugins that are present on the on-prem (server) version.
  • The amount of customization offered by JIRA is a blessing and a curse. Generally speaking, it's important to keep things as simple as possible; avoid adding custom fields or super involved workflows as much as possible (though the default workflow doesn't work in most situations based upon my experience).
  • You'll need to nominate someone in your organization to own the JIRA effort -- this person should have a reasonable knowledge of JIRA administration but also have the ability to fairly present options and solutions as issues arise. If you don't have someone in this org but opt for a committee of sorts your instance can become a true mess and will negatively impact productivity.
Jonathan Mendelson | TrustRadius Reviewer

Polarion ALM

  • More robust engine as far as the actual took is concerned. There are navigation components in trace to reporting which we feel can be improved especially when dealing with cross global accessing of the tool. It slows us down a bit so it's backend driven optimization as well as some front end "clunkiness" that can be improved.
  • Improve some filtering capabilities especially in creating custom reports and generally all around the ALM components of the tool.
  • As of the version we have, the ability to enhance replationship types in traceability is limited.
Fred Sookiasian | TrustRadius Reviewer

Likelihood to Renew

Jira Software

Jira Software 5.5
Based on 33 answers
I do not make decisions at my new company, so it's out of my hands. I will say that we're in dire need of a new Project Tracking suite, but I'm not sure how interested they'd be in building something from the ground up. But, if discussions turn to blowing up our current solution and going in another direction, I will be recommending JIRA, and offering to take lead in it's implementation.
Adam James | TrustRadius Reviewer

Polarion ALM

Polarion ALM 9.0
Based on 1 answer
There is too much at stake to go into a new system. But with everything else being promised as far as newer more innovative products, the justification to not renew is a huge risk so that is not a concern
Fred Sookiasian | TrustRadius Reviewer

Usability

Jira Software

Jira Software 8.2
Based on 25 answers
JIRA's UI is very difficult to navigate. It is almost impossible to find things. I find myself just using the address bar and putting in the ID numbers as I can't find what I need anywhere else. There is no one place to do tasks but many and many ways to get there and this causes confusion.
Kyle Kochtan | TrustRadius Reviewer

Polarion ALM

No score
No answers yet
No answers on this topic

Support

Jira Software

Jira Software 8.5
Based on 18 answers
I haven't had to interact with their support team, outside of maybe reading some online help or blog articles. So I can't really comment on their support team, but the fact that I haven't needed to use them says quite a lot about the quality and ease of use of this system.
Richard Davies | TrustRadius Reviewer

Polarion ALM

No score
No answers yet
No answers on this topic

Implementation

Jira Software

Jira Software 9.0
Based on 1 answer
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Bo Acimovic | TrustRadius Reviewer

Polarion ALM

No score
No answers yet
No answers on this topic

Alternatives Considered

Jira Software

JIRA support has been incredibly helpful with any issues that have come up, from technical glitches (few and far between) and increasing user knowledge of the capability of JIRA. The capabilities of JIRA are endless and can be adapted to fit nearly any organizations individual needs. JIRA also has a vast capability to integrate with a variety of software products used throughout many different companies.
Mitchell Brand | TrustRadius Reviewer

Polarion ALM

Polarion is a juggernaut of a tool when it comes to traceability and modelling. And it is far better for task management.
Fred Sookiasian | TrustRadius Reviewer

Return on Investment

Jira Software

  • As a product manager I needed to make sure that all teams were aware of priority and that new items went through triage and were accounted for in a timely manner. JIRA took us away from the headache of spreadsheets and daily meetings, to one transparent system with real time dashboards that required no meetings. People could just do their work because they knew what was the next most important item. This must have saved hundreds of thousands of hours over the years.
Tracy Walton | TrustRadius Reviewer

Polarion ALM

  • Ability to see and act upon risk components related to requirements to test tracing that would have been missed or overlooked especially during regulatory submission.
  • Always ready reporting for executive management based on trending of product releases before they hit the market.
  • One negative is the resources required to maintain the tool which for most non large organizations would be a huge overhead.
Fred Sookiasian | TrustRadius Reviewer

Pricing Details

Jira Software

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Polarion ALM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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