JustCall vs. Klaus
JustCall vs. Klaus
Product | Rating | Most Used By | Product Summary | Starting Price |
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JustCall | Small Businesses (1-50 employees) | JustCall is an AI-driven customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven… | $30 per month per user | |
Klaus | N/A | High-growth companies can use Klaus to improve their customer support quality. Improved CSAT & efficiency metrics after the first month of usage. Impactful coaching sessions and 1-1s based on performance metrics and conversation examples. Actionable metrics to track quality and identify issues as they arise. 90% time saved compared to doing reviews manually using spreadsheets. Built by support folks for support folks, Klaus offers a 360°… | $0 Up to 10 conversation reviews per week |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Outbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on the web-app or mobile app than to receive it over cellular network. | Both plans include: Connect to your customer support software Create sophisticated filters to find conversations for review Set and track goals for the number of reviews Email notifications and reports Roles for different review setups (peer review, review by a manager, etc.) A fancy dashboard and data exports Customizable rating categories with weighting Slack integration for delivering reviews | ||||||||||||||
More Pricing Information |
JustCall | Klaus | |
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Top Pros | No answers on this topic | |
Top Cons |
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Cloud PBX |
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Call Management |
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VoIP system collaboration |
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Mobile apps |
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JustCall | Klaus | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | 8x8 Contact Center Score 7.6 out of 10 |
Medium-sized Companies | CloudTalk Score 9.5 out of 10 | Eleveo Score 9.2 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Calabrio Teleopti WFM Score 7.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
JustCall | Klaus | |
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Likelihood to Recommend | 8.8 (7 ratings) | - (0 ratings) |
JustCall | Klaus | |
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Likelihood to Recommend | SaaS Labs | Klaus No answers on this topic |
Pros | SaaS Labs | Klaus No answers on this topic |
Cons | SaaS Labs | Klaus No answers on this topic |
Alternatives Considered | SaaS Labs | Klaus No answers on this topic |
Return on Investment | SaaS Labs | Klaus No answers on this topic |
ScreenShots | JustCall Screenshots | Klaus Screenshots |