What users are saying about
28 Ratings
Top Rated
378 Ratings
28 Ratings
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Score 8.1 out of 100
Top Rated
378 Ratings
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Score 9.3 out of 100

Feature Set Ratings

    Video Marketing

    7.6

    Kaltura

    76%

    Snagit

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 6/6 features

    Lead generation

    6.0
    60%
    2 Ratings
    N/A
    0 Ratings

    Video personalization

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    eCommerce

    6.0
    60%
    2 Ratings
    N/A
    0 Ratings

    Support for advertisements

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Video SEO

    7.5
    75%
    3 Ratings
    N/A
    0 Ratings

    Integration to Marketing Automation

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Video Platform Integrations

    7.3

    Kaltura

    73%

    Snagit

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 4/4 features

    Integration to Salesforce.com

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Integration to Marketo

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Integration to Eloqua

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Integration to LMS

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Video Security

    8.4

    Kaltura

    84%

    Snagit

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 5/5 features

    Video access controls

    8.6
    86%
    7 Ratings
    N/A
    0 Ratings

    User management

    8.0
    80%
    7 Ratings
    N/A
    0 Ratings

    Video link sharing

    8.0
    80%
    7 Ratings
    N/A
    0 Ratings

    Internal video

    9.0
    90%
    6 Ratings
    N/A
    0 Ratings

    External video

    8.3
    83%
    7 Ratings
    N/A
    0 Ratings

    Video Player

    8.1

    Kaltura

    81%

    Snagit

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 4/4 features

    Player customization

    8.5
    85%
    5 Ratings
    N/A
    0 Ratings

    Embedded videos

    8.5
    85%
    6 Ratings
    N/A
    0 Ratings

    Video quality / Bandwidth controls

    9.0
    90%
    6 Ratings
    N/A
    0 Ratings

    Mobile compatibility

    6.4
    64%
    6 Ratings
    N/A
    0 Ratings

    Video Analytics

    6.8

    Kaltura

    68%

    Snagit

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 5/5 features

    A/B testing

    6.0
    60%
    2 Ratings
    N/A
    0 Ratings

    Streaming quality reports

    6.9
    69%
    3 Ratings
    N/A
    0 Ratings

    Per viewer tracking

    6.9
    69%
    5 Ratings
    N/A
    0 Ratings

    Per video tracking

    6.9
    69%
    5 Ratings
    N/A
    0 Ratings

    Video analytics dashboard

    7.4
    74%
    5 Ratings
    N/A
    0 Ratings

    Video Hosting, Management & Storage

    8.2

    Kaltura

    82%

    Snagit

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 6/6 features

    On-Demand video

    8.3
    83%
    5 Ratings
    N/A
    0 Ratings

    Live streaming

    7.5
    75%
    3 Ratings
    N/A
    0 Ratings

    Impact of streaming on network

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Video upload & format support

    8.3
    83%
    7 Ratings
    N/A
    0 Ratings

    Video library / File management

    8.0
    80%
    7 Ratings
    N/A
    0 Ratings

    Video portal

    8.6
    86%
    6 Ratings
    N/A
    0 Ratings

    Video Engagement

    7.4

    Kaltura

    74%

    Snagit

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 3/3 features

    Audience polling

    6.9
    69%
    2 Ratings
    N/A
    0 Ratings

    Audience Q&A / Live chat

    6.4
    64%
    2 Ratings
    N/A
    0 Ratings

    Video comments

    8.9
    89%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Snagit is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

    Likelihood to Recommend

    8.0

    Kaltura

    80%
    11 Ratings
    9.3

    Snagit

    93%
    96 Ratings

    Likelihood to Renew

    6.3

    Kaltura

    63%
    3 Ratings
    9.4

    Snagit

    94%
    2 Ratings

    Usability

    Kaltura

    N/A
    0 Ratings
    7.5

    Snagit

    75%
    4 Ratings

    Support Rating

    5.0

    Kaltura

    50%
    2 Ratings
    9.0

    Snagit

    90%
    26 Ratings

    Implementation Rating

    Kaltura

    N/A
    0 Ratings
    10.0

    Snagit

    100%
    2 Ratings

    Likelihood to Recommend

    Kaltura

    Kaltura is an excellent tool IF you have a large library of content. It can be pretty pricey so if you are early in launching an online program you may be better off waiting a few years until you've amassed a large enough catalog to warrant the investment in such a tool. The tool is best purchased by a University or company-wide vs having a single department try to find the budget for it. The unlimited plan pays for itself in most cases if you go this route. Secondly, you must be willing to invest time and resources into on-going training for your faculty and staff, especially for those who wish to create their own media and use the quizzing features.
    Read full review

    TechSmith

    Let's say you are on a webinar or online meeting and want to take several screen shots of what is on the screen and save all of them. Rather than opening Windows snipping tool (or other free products) and needing to save each one as fast as you can, SnagIt saves all of them and you can go back and delete the ones you don't want. Capture the entire screen quickly or do a region for only a portion of the screen. Very handy. SnagIt also provides easy ways to add your edits to the screen shot in a professional way. Rather than trying to "hand draw" a circle around the item you want to bring attention to, you can use professional tools for circles and rectangles to highlight a specific area for someone to see right away when looking at this screen shot
    Read full review

    Pros

    Kaltura

    • Very easy to use interface for uploading videos or capturing a screen recording. There are very few clicks required to get the media up and running. The video conversion process that happens on the back-end is fast and provides videos in device agnostic formats.
    • Integrates well with other systems, such as our Moodle LMS. This extends the capabilities of the LMS and also allows us to keep video/multimedia content organized in a central location (the KMC).
    • Kaltura can be connected to various processes within your organization. For example, we have a system in place that allows a video lecture in a classroom to be uploaded to Kaltura in a very easy manner.
    • User/role management is very important as some people on campus have more privileges to publish content than do others. We have Kaltura connected to our Single Sign-On solution for authentication and we can assign roles to specific people within the Kaltura software.
    Read full review

    TechSmith

    • Being able to take screen captures quickly and with just a keystroke is a prime feature. I took several screenshots just yesterday to show folks, which saved me from taking the time to meet with [...] everyone.
    • Obviously recording and sharing video is Snagit's strength. It does this as well as any product I have used. It is not an editor but there are a lot of capture features that cover just about any situation.
    • One great feature that Snagit has is the ability to pull text from a capture. We don't use this a lot but when it is needed it is a huge time saver.
    • The settings and tools within Snagit are intuitive and easy to find.
    Read full review

    Cons

    Kaltura

    • As it relates to the LMS integration, we would like to see improved workflow. But that may be just as much a Canvas issue as a Kaltura issue.
    • I would like to see the ability to add inline, anchored comments to the video timeline.
    • We are seeing issues with compatibility with certain browsers - especially Chrome. The faster Kaltura can move away from Flash the better.
    • The capture appliance (CaptureSpace Lite) needs to be reconsidered. It's not intutive enough.
    Read full review

    TechSmith

    • Image merge - I wish there was an easier way to merge two images in one.
    • Scrolling capture - even though this is one thing I love, sometimes the text gets wonky when I use this feature.
    • The shortcut - this feature feels super unnecessary. And it can be annoying when every time I move my mouse to the right of the screen it pops up.
    Read full review

    Pricing Details

    Kaltura

    Starting Price

    Editions & Modules

    Kaltura editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Snagit

      Starting Price

      $62.99 per month

      Editions & Modules

      Snagit editions and modules pricing
      EditionModules
      Individual49.991
      Business49.992
      Education29.993
      Government & Nonprofit42.994

      Footnotes

      1. per user/one-time fee
      2. per user/one-time fee
      3. per user/one-time fee
      4. per user/one-time fee

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Kaltura

      The choice to renew our subscription does not belong to us, though we are able to provide input. We are aware of competitive products who have matured in the past three years, and we are aware now of alternatives to conventional plugin usage (LTI).
      Read full review

      TechSmith

      I think that the tool is excellent for what it is being used for. I particuarly like the ability to capture content from the screen whilst using the scroll wheel on my mouse. It is very annoying when your try to capture something with grab and you can't scroll which leads to multiple images
      Read full review

      Usability

      Kaltura

      No answers on this topic

      TechSmith

      It's button centric for easy access to every feature. Everything allows undo! It works like any other standard Windows application. Everyone can be a professional without having to select every feature yourself by using the built in styles with just one click of a button in most cases. Every button is clearly labeled too.
      Read full review

      Support Rating

      Kaltura

      The first line support agents seldom are able to diagnose or troubleshoot any problems that we have. These agents simply open support tickets in their system which are escalated to a foreign level 2 support agent which creates at least a day delay between reporting a problem and getting initial feedback. Any back-and-forth questions add at least another day delay.
      Read full review

      TechSmith

      I've actually never had to contact support as the tool is easy to use. One aspect is that they upgrade and send email notifications of the upgrades. They don't charge extra for upgrades and their enhancements fall in line with the way we use the tool. We haven't had to submit any upgrade requests as the tool already does what we need it to do.
      Read full review

      Implementation Rating

      Kaltura

      No answers on this topic

      TechSmith

      It's a simple next next finish install. The SnagIt Library in the user profile should probably be backed up to make sure they have access to their old screen captures. We frequently will go back to previous captures and add context bubbles etc. when software changes to show the "old" vs "new". Also, go to SnagIt's website and download the additional Stamp Sets for the user. These are terrific. I wish there was one download to get them all, but you have to download and install them one set at a time. It's worth it - especially for training how-to's.
      Read full review

      Alternatives Considered

      Kaltura

      Kaltura was the best option given the sheer volume of people we needed to support digitally. Others were better in their own regard, but due to limitations in number of attendees or sessions, Kaltura was the best option
      Read full review

      TechSmith

      PhotoShop is of course a very powerful image editing tool. But, the learning curve is steep and all the tools and settings aren't necessary for our needs. Snagit is a streamlined solution for capturing videos, creating gifs, and editing images. (It also supports capturing screenshots, including scrolling/panoramic ones, but we use a different tool). Snagit's ability to capture images + videos and immediately open the editor to edit those images or videos makes the entire process faster, simpler, and easier. We've raised the possibility as a team of switching to PhotoShop, but for now I prefer using Snagit for our needs.
      Read full review

      Return on Investment

      Kaltura

      • Managing video content with the KMC has greatly reduced the amount of hours previously needed to manage.
      • User issues ie: uploading video, viewing video has been greatly reduced.
      • Increased user engagement with using video in LMS courses. We currently have 6,929 videos on our system. Last month , 2/1/14, 17,623 videos were viewed at least 75% of the way through.
      Read full review

      TechSmith

      • Snagit isn't a very expensive product in general so it has been a huge ROI for us
      • It saves me countless amounts of time each day
      • I'm able to share instructions much easier and allows for more time spent on other tasks
      Read full review

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