Khoros Service vs. MindTitan
Khoros Service vs. MindTitan
Product | Rating | Most Used By | Product Summary | Starting Price |
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Khoros Service | Enterprise companies (1,001+ employees) | Khoros Service enables brands to serve their customers on their preferred digital channels, reducing costs and increasing customer satisfaction and revenue. It Offers: Web chat & messaging gives customers convenient, efficient channels to engage brands, while giving brands a single consolidated platform to manage customer engagements at scale. Supporting the widest range of digital messaging channels, including; web chat, in-app, email, Facebook, Twitter, Instagram,… | N/A | |
MindTitan | N/A | MindTitan implements AI and Machine Learning solutions that perform simple tasks for users, to allow them to concentrate on the most important tasks and improve customers’ experience. Specifically, they offer advanced AI chatbot and callbot for customer service designed to resolve clients' issues without interactions with actual representatives. The system runs a company-specific natural language processing model that supports local languages, though the tool offers more than automating… | N/A |
Khoros Service | MindTitan | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | Required | ||||||||||||||
Additional Details | Pricing is variable based on the needs of the customer. | — | ||||||||||||||
More Pricing Information |
Khoros Service | MindTitan | |
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Top Pros |
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Top Cons |
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Khoros Service | MindTitan | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Khoros Service | MindTitan | |
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Likelihood to Recommend | 7.8 (110 ratings) | - (0 ratings) |
Likelihood to Renew | 7.6 (77 ratings) | - (0 ratings) |
Usability | 6.4 (8 ratings) | - (0 ratings) |
Availability | 9.0 (2 ratings) | - (0 ratings) |
Performance | 9.0 (2 ratings) | - (0 ratings) |
Support Rating | 8.2 (10 ratings) | - (0 ratings) |
In-Person Training | 9.0 (2 ratings) | - (0 ratings) |
Online Training | 7.3 (1 ratings) | - (0 ratings) |
Implementation Rating | 7.3 (69 ratings) | - (0 ratings) |
Ease of integration | 6.4 (1 ratings) | - (0 ratings) |
Product Scalability | 8.0 (75 ratings) | - (0 ratings) |
Khoros Service | MindTitan | |
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Likelihood to Recommend | Khoros (Formerly Spredfast + Lithium) | MindTitan No answers on this topic |
Pros | Khoros (Formerly Spredfast + Lithium) | MindTitan No answers on this topic |
Cons | Khoros (Formerly Spredfast + Lithium) | MindTitan No answers on this topic |
Likelihood to Renew | Khoros (Formerly Spredfast + Lithium) | MindTitan No answers on this topic |
Usability | Khoros (Formerly Spredfast + Lithium) | MindTitan No answers on this topic |
Reliability and Availability | Khoros (Formerly Spredfast + Lithium) | MindTitan No answers on this topic |
Performance | Khoros (Formerly Spredfast + Lithium) | MindTitan No answers on this topic |
Support Rating | Khoros (Formerly Spredfast + Lithium) | MindTitan No answers on this topic |
In-Person Training | Khoros (Formerly Spredfast + Lithium) | MindTitan No answers on this topic |
Implementation Rating | Khoros (Formerly Spredfast + Lithium) | MindTitan No answers on this topic |
Alternatives Considered | Khoros (Formerly Spredfast + Lithium) | MindTitan No answers on this topic |
Scalability | Khoros (Formerly Spredfast + Lithium) | MindTitan No answers on this topic |
Return on Investment | Khoros (Formerly Spredfast + Lithium) | MindTitan No answers on this topic |
ScreenShots | Khoros Service Screenshots | MindTitan Screenshots |