TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kumulos

    Score10 out of 10
    N/AKumulos offers their mobile app development platform supporting mobile app marketing automation, mobile app performance, push notifications, and other features.N/A

    Swrve

    Score8 out of 10
    N/AN/AN/A
    Pricing
    KumulosSwrve
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    KumulosSwrve
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    KumulosSwrve
    Small Businesses
    EZ Texting
    Score9.1 out of 10
    EZ Texting
    Score9.1 out of 10
    Medium-sized Companies
    EZ Texting
    Score9.1 out of 10
    EZ Texting
    Score9.1 out of 10
    Enterprises
    Airship
    Score9.1 out of 10
    Airship
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KumulosSwrve
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    KumulosSwrve
    Likelihood to Recommend
    Kumulos ltd
    We have promotions that we want to tell our members or a specific subset of them like they have a chance of winning a raffle. We use Kumulos to fire off the message and notification. Our members get it in their app and we can tell how many of them received it. We can also use the messages to direct them to specific web pages if we want to give them more information. We also use Kumulos to send announcements about things that are happening around the resort. Since we are located near the airport, when heads of state arrive, there are times that the roads are closed to allow them to pass. We use Kumulos to fire off notifications early enough that they know to avoid the area at a particular time. Where it doesn't do as well is when you need the notifications to be received immediately. Since the notifications pass through the Google/Apple network, it may take time to arrive. Sometimes you get it quick, sometimes you don't. So if timeliness is critical, it won't work as well. Also if you're sending to a lot of people, the rollout of the messages may take longer.
    Incentivized
    Read full review
    Swrve
    Swrve is a very user-friendly solution for mobile app communication needs. Thein-app communication templates make creating content and messages very quick and easy to do.
    Incentivized
    Read full review
    Pros
    Kumulos ltd
    • Very, very easy to use - yet equally powerful
    • Personalization of messages
    • Data back feeds
    • Running mobile and web campaigns in one place
    • Awesome support
    Read full review
    Swrve
    • Setting up and managing multivariate tests
    • Applying segments/cohorts set up for one campaign or test to another
    • Serving different config data files to different player segments
    Incentivized
    Read full review
    Cons
    Kumulos ltd
    • The UI could use a lot of improvement. It's not very intuitive.
    • Canceling of sent in-app messages can't be done through the dashboard. You have to contact support for them to do it.
    • To send the same message again, you have to recreate the whole thing instead of just resending it.
    Incentivized
    Read full review
    Swrve
    • Ability to customize the main dashboard
    Incentivized
    Read full review
    Likelihood to Renew
    Kumulos ltd
    Kumulos is doing everything we need and more. The cost is also very reasonable. It has cut down our need for SMS and has lowered our OPEX because of this. We also love the analytics that it provides and it gives us insight into the usage and engagement of our app.
    Incentivized
    Read full review
    Swrve
    No answers on this topic
    Alternatives Considered
    Kumulos ltd
    Kumulos is just much easier to install, configure, and set up. Ongoing running costs are much much lower, especially because we don't need the constant support of a developer to complete day-to-day tasks. Other systems required a lot of technical support, not just in the setup but also in the ongoing operation.
    Read full review
    Swrve
    There's some overlap with other products, but Swrve's segmentation and push management are its key differentiators.
    Incentivized
    Read full review
    Return on Investment
    Kumulos ltd
    • 81% increase in customer retention
    • 27% increase in daily active users
    • Cost of the system is very low compared to tangible financial benefits it as delivered
    Read full review
    Swrve
    • Our app usage and engagement has increased since implementing Swrve.
    • We solved a major business need of giving users real time push alerts for important account actions.
    • Increasing our communication channels and focusing on a more holistic cross-channel strategy led to an increase in email success also.
    Incentivized
    Read full review
    ScreenShots

    Kumulos Screenshots

    Screenshot of Kumulos Messaging DashboardScreenshot of Geofencing Set-UpScreenshot of Analytics DashboardScreenshot of Push Notification ComposerScreenshot of Crash Reporting DashboardScreenshot of In-App Messaging Composer