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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lasso CRM

    Score2 out of 10
    N/AThe Lasso CRM is a cloud-based option for property sales, that provides lead management and sales process automation, email campaign management, and other features. Lasso CRM is now an ECi Software Solutions company since the late 2018 acquisition.N/A

    Workbooks

    Score4.9 out of 10
    N/AWorkbooks offers cloud-based CRM, marketing automation and business applications to the mid-market. Workbooks includes order management and fulfillment, invoicing, and supplier management. Workbooks aims to provide a single 360° view of customers, where the information is accessible anytime, anywhere.

    $30

    per user/per month

    Pricing
    Lasso CRMWorkbooks
    Editions & Modules
    No answers on this topic
    Workbooks CRM Edition
    $30
    per user/per month
    Workbooks Business Edition
    $65
    per user/per month
    Offerings
    Pricing Offerings
    Lasso CRMWorkbooks
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    Lasso CRMWorkbooks
    Sales Force Automation
    Comparison of Sales Force Automation features of Lasso CRM and Workbooks
    Feature
    Lasso CRM
    8.9
    2 Ratings
    13% above category average
    Workbooks
    7.7
    9 Ratings
    2% below category average
    Customer data management / contact management8.12 Ratings8.59 Ratings
    Workflow management6.22 Ratings8.27 Ratings
    Opportunity management10.01 Ratings8.89 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.01 Ratings6.49 Ratings
    Interaction tracking10.01 Ratings6.48 Ratings
    Territory management00 Ratings7.79 Ratings
    Contract management00 Ratings7.29 Ratings
    Quote & order management00 Ratings7.68 Ratings
    Channel / partner relationship management00 Ratings8.48 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Lasso CRM and Workbooks
    Feature
    Lasso CRM
    5.0
    1 Ratings
    43% below category average
    Workbooks
    6.3
    8 Ratings
    20% below category average
    Help desk management5.01 Ratings5.88 Ratings
    Case management00 Ratings6.28 Ratings
    Call center management00 Ratings6.82 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Lasso CRM and Workbooks
    Feature
    Lasso CRM
    9.9
    2 Ratings
    25% above category average
    Workbooks
    7.3
    7 Ratings
    6% below category average
    Lead management10.02 Ratings8.07 Ratings
    Email marketing9.92 Ratings6.67 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Lasso CRM and Workbooks
    Feature
    Lasso CRM
    8.1
    2 Ratings
    5% above category average
    Workbooks
    7.5
    9 Ratings
    3% below category average
    Task management8.12 Ratings7.77 Ratings
    Reporting8.12 Ratings7.87 Ratings
    Billing and invoicing management00 Ratings6.88 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Lasso CRM and Workbooks
    Feature
    Lasso CRM
    6.6
    2 Ratings
    15% below category average
    Workbooks
    8.6
    8 Ratings
    12% above category average
    Pipeline visualization8.01 Ratings8.88 Ratings
    Customizable reports5.22 Ratings8.88 Ratings
    Forecasting00 Ratings8.28 Ratings
    Customization
    Comparison of Customization features of Lasso CRM and Workbooks
    Feature
    Lasso CRM
    5.0
    1 Ratings
    42% below category average
    Workbooks
    7.7
    8 Ratings
    1% above category average
    Custom fields5.01 Ratings8.48 Ratings
    Custom objects5.01 Ratings7.67 Ratings
    Scripting environment00 Ratings7.56 Ratings
    API for custom integration00 Ratings7.57 Ratings
    Security
    Comparison of Security features of Lasso CRM and Workbooks
    Feature
    Lasso CRM
    8.1
    2 Ratings
    4% below category average
    Workbooks
    7.5
    8 Ratings
    11% below category average
    Single sign-on capability8.01 Ratings7.05 Ratings
    Role-based user permissions8.12 Ratings8.07 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Lasso CRM and Workbooks
    Feature
    Lasso CRM
    8.0
    1 Ratings
    6% above category average
    Workbooks
    6.9
    6 Ratings
    9% below category average
    Marketing automation8.01 Ratings6.76 Ratings
    Compensation management00 Ratings7.02 Ratings
    Platform
    Comparison of Platform features of Lasso CRM and Workbooks
    Feature
    Lasso CRM
    5.0
    1 Ratings
    42% below category average
    Workbooks
    4.2
    7 Ratings
    58% below category average
    Mobile access5.01 Ratings4.27 Ratings
    Social CRM
    Comparison of Social CRM features of Lasso CRM and Workbooks
    Feature
    Lasso CRM
    -
    Ratings
    Workbooks
    6.6
    3 Ratings
    13% below category average
    Social data00 Ratings6.03 Ratings
    Social engagement00 Ratings7.31 Ratings
    Best Alternatives
    Lasso CRMWorkbooks
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lasso CRMWorkbooks
    Likelihood to Recommend
    9.9
    (2 ratings)
    7.0
    (18 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.5
    (7 ratings)
    Usability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    User Testimonials
    Lasso CRMWorkbooks
    Likelihood to Recommend
    ECI Software Solutions
    Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
    Incentivized
    Read full review
    Workbooks Online
    It's a really great system for small to medium organizations that are willing to spend some time thinking about how their workflow can be improved by designing processes which will allow them to streamline and automate their business. For people who are not serious about making a commitment to bettering their business, Workbooks may not be a correct fit. For instance there are a lot of features which many people think they don't need, but they haven't really spent the time to figure out what the needs of the business are. The nice thing about Workbooks is that you can turn off things you don't need, and then when the business demands, they will be there for you to utilize.
    Read full review
    Pros
    ECI Software Solutions
    • Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
    • Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
    • Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.
    Incentivized
    Read full review
    Workbooks Online
    • Sales process management from enquiry to delivery of product
    • This was previously on as many as 4 systems using excel and legacy applications such as the written word in log books
    • Automatic reporting for financial compliance: once built, the reporting process reduced the workload on a monthly basis from 2 days to 20 minutes
    • The FD loved it
    • The overall capability of the package enabled the sales force to rapidly pull our pertinent data for a sales call, plus managing time and resources better for increased efficiency
    • Business development and focussed marketing became so much easier, we noted that the process paid for itself many times over
    Read full review
    Cons
    ECI Software Solutions
    • Connection between inventory and sales modules.
    • Calculation of commissions of representatives using the tool (not outside realtors).
    • Price revisions.
    Incentivized
    Read full review
    Workbooks Online
    • There really isn't all that much, what I would like to see is an app to use on iDevices. Our sales team all have iPads for presentations etc.
    • While Workbooks works rather well with HTML 5, I would still like to see an app. I know it's in the making, but haven't seen anything of this as of yet.
    • I am sure that would increase productivity even further (if it's of the same standard as the main environment).
    Read full review
    Likelihood to Renew
    ECI Software Solutions
    No answers on this topic
    Workbooks Online
    the product works. support has been good or great so far all has been great and we hope to get more from the product. we purchased for an initial year then renewed for a longer term, we have no regrets with this.
    Read full review
    Reliability and Availability
    ECI Software Solutions
    No answers on this topic
    Workbooks Online
    Workbooks CRM never let me down.
    Read full review
    Online Training
    ECI Software Solutions
    No answers on this topic
    Workbooks Online
    Workbooks online trianing does what it needs to; but some training will always be better suited to face to face..
    Read full review
    Alternatives Considered
    ECI Software Solutions
    No answers on this topic
    Workbooks Online
    We felt the high amount of customisation available from Workbooks was much more beneficial to us than the offerings from the larger CRM companies. We also liked the smaller company mentality of Workbooks as it reminded us of ourselves. Ultimately the price also paid a factor as Workbooks was more affordable for what we needed.
    Incentivized
    Read full review
    Return on Investment
    ECI Software Solutions
    • Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
    • We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
    • Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.
    Incentivized
    Read full review
    Workbooks Online
    • Allows us easy management of leads and clear visibility of opportunities for the sales team
    • User levels allows us to lock down various parts of the system to only allow them to view or edit certain areas
    • Allows us to manage customers in one piece of software and avoid having to use separate software for support, sales and operations
    Incentivized
    Read full review
    ScreenShots

    Workbooks Screenshots

    Screenshot of Activity ManagementScreenshot of Dashboard for Customer ServiceScreenshot of Dashboard for SalesScreenshot of Marketing CampaignsScreenshot of Organisation RecordScreenshot of Person Record