Likelihood to Recommend For a small company with little inventory, Lavu is a great simple POS system. For a larger company or a company where items are always changing, I would not recommend Lavu as more transactions increases room for error and ultimately takes away the time one doesn't have to figure out how to reconcile something. Customer service is not always able to fix the problem right away and can take months getting back to you on the reasoning behind a discrepancy in reports.
Read full review I recommend PayPal Zettle quite a bit, actually. Its flexibility is easy enough to use for people who are not used to technology. Square has good traits, too, but since so many people already have PayPal accounts, it makes it much easier to use. It is perfect for everyday use of bot large and small transactions.
Read full review Pros The Lavu system is incredibly easy to use in both front and back of house operations. The format of both sides is very intuitive. Lavu makes it very easy to add real life application to teaching inventory control, schedule control, etc. The fact that it is cloud based makes life much easier. I can make changes on the fly and they update very quickly. Read full review The PayPal Here hardware connection is very effective, my mobile device recognizes it immediately and the PayPal Here application to receive payments also recognizes it immediately. I don't have to wait a long time like some other POS. Transactions are made instantly, you just have to pass the NFC chip inside the PayPal Here system, and in a second the transaction will be carried out and it will be shown in the history of the PayPal account registered in the POS. It is very easy to provide a receipt to the customer when they use their card within our PayPal Here POS system, as it allows us to digitally send a ticket to the customer and also allows us to send the invoice by email. Read full review Cons Split check credit card transactions, seem to have issues with some of the checks not closing out properly or being charged correctly Servers being allowed to run server summary even though they have unpaid checks (not supposed to happen) Have had the system go out on a weekend and took 20 plus minutes to get back online Calling the help desk on the weekend is a joke, takes 45 to 90 minutes to get help Read full review While swiped payments are easy, manual entry of payment information often fails. This is a major roadblock when you are in the service industry because not everyone who is making payment is on site. In almost every instance of accepting a payment, we have to call in and reverify every piece of information about our business before we are successful. Whatever system they use to determine how high risk your business is can limit your usage if they get it wrong. Customer service is inconsistent at best. Sometimes issues are handled quickly and easily, other time you have to jump through hoops. Read full review Likelihood to Renew There are no monthly costs, the only expense is the card processing fee which is lower than nearly everyone else out there.
Read full review Usability I absolutely LOVE this system. It is very fast and easy to use, and integrates with my eCommerce platform perfectly. The card processing fees are really low and the money is in my account quickly, even on weekends! I can either keep the funds in my PayPal account and access them with my PayPal business debit, or I can transfer them to my back (or a combination of these). The funds are always in my bank next business day. Also, it was one of the least expensive solutions out there as far as the hardware goes.
Read full review Reliability and Availability Adding skus was down for 1hr one day, otherwise have never experienced an outage.
Read full review Performance Everything is very fast. Adding products, selling products, processing cards, and receiving funds.
Read full review Support Rating Support hasn't been needed in the 2 years of using PayPal but I have received calls from the company in the past asking about my experience with the device that was sent to me and they were pretty helpful with advice. Support is all over the internet if needed but for emergencies, so it is best to contact them during business hours.
Read full review Implementation Rating It went very smoothly.
Read full review Alternatives Considered Square has a simpler interface but lower quality reporting for accountants.
Read full review The main selection criteria were ease of use and the presence of a plugin for WooCommerce. However, in practice it turned out that an important factor is also the availability of the product for purchase in a small batch and at an affordable price. I chose PayPal Zettle because I was able to easily and simply purchase it in my country.
Read full review Scalability Have not run into any limitations as of yet, with 500 SKUs entered and counting.
Read full review Return on Investment LAVU has fit perfectly into both the business and teaching usage areas for me. I feel I got an extra return on investment. Read full review PayPal Here has allowed us to have a retail presence when we are away from our home location. We have sold literally millions of dollars in merchandise at events over the last several years that we otherwise would not have been able to. The only negative about PayPal Here is that we did not implement it sooner. Read full review ScreenShots