LeadDesk vs. LivePerson CTI Platform (Tenfold)
LeadDesk vs. LivePerson CTI Platform (Tenfold)
Product | Rating | Most Used By | Product Summary | Starting Price |
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LeadDesk | N/A | LeadDesk is a cloud contact center from the company of the same name in Helsinki, boasting customisable campaigns, queues, reports and operations. For outside sales, LeadDesk comes with eight different dialer modes, including auto and predictive dialers. For customer service agents, LeadDesk’s omnichannel customer service software collects all the customer's history to a clear, conversation-driven view. | $89 per month per license | |
LivePerson CTI Platform (Tenfold) | N/A | Tenfold is a computer telephony integration (CTI) platform optimized for customer support and sales enablement. All contact points and interactions with customers are automatically captured back into existing CRM software, such as business calls, emails, texts, and chats. The solution is now part of the LiveEngage since the October, 2021 acquisition. | N/A |
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LeadDesk | LivePerson CTI Platform (Tenfold) | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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LeadDesk | LivePerson CTI Platform (Tenfold) | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LeadDesk | LivePerson CTI Platform (Tenfold) | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (64 ratings) |
LeadDesk | LivePerson CTI Platform (Tenfold) | |
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Likelihood to Recommend | LeadDesk No answers on this topic | LivePerson |
Pros | LeadDesk No answers on this topic | LivePerson |
Cons | LeadDesk No answers on this topic | LivePerson |
Alternatives Considered | LeadDesk No answers on this topic | LivePerson |
Return on Investment | LeadDesk No answers on this topic | LivePerson |
ScreenShots | LivePerson CTI Platform (Tenfold) Screenshots |