What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

LinkPoint Connect

LinkPoint is great for people who spend a lot of time working inside outlook. It allows you to update and add records directly from outlook and it has some built-in duplicate prevention which is nice if you don’t have duplicate prevention measures in place. It’s fast and stable. A lot of our users were unable to use SFO due to it crashing outlook.
Anonymous | TrustRadius Reviewer

Pipeliner CRM

Pipeliner CRM is amazingly flexible to your business model. For example, in addition to tracking movement of leads through your sales pipeline, Pipeliner CRM can be used to track internal processes, like RFQ and RFPs through your organization. It's highly adaptable across your organization.
Babette Ten Haken | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

LinkPoint Connect
Pipeliner CRM
8.4
Customer data management / contact management
LinkPoint Connect
Pipeliner CRM
8.6
Workflow management
LinkPoint Connect
Pipeliner CRM
7.6
Territory management
LinkPoint Connect
Pipeliner CRM
8.1
Opportunity management
LinkPoint Connect
Pipeliner CRM
9.0
Integration with email client (e.g., Outlook or Gmail)
LinkPoint Connect
Pipeliner CRM
8.3
Contract management
LinkPoint Connect
Pipeliner CRM
7.6
Quote & order management
LinkPoint Connect
Pipeliner CRM
9.6
Interaction tracking
LinkPoint Connect
Pipeliner CRM
7.7
Channel / partner relationship management
LinkPoint Connect
Pipeliner CRM
8.7

Customer Service & Support

LinkPoint Connect
Pipeliner CRM
9.3
Case management
LinkPoint Connect
Pipeliner CRM
9.1
Call center management
LinkPoint Connect
Pipeliner CRM
9.1
Help desk management
LinkPoint Connect
Pipeliner CRM
9.6

Marketing Automation

LinkPoint Connect
Pipeliner CRM
8.0
Lead management
LinkPoint Connect
Pipeliner CRM
7.8
Email marketing
LinkPoint Connect
Pipeliner CRM
8.2

CRM Project Management

LinkPoint Connect
Pipeliner CRM
8.6
Task management
LinkPoint Connect
Pipeliner CRM
7.8
Billing and invoicing management
LinkPoint Connect
Pipeliner CRM
9.1
Reporting
LinkPoint Connect
Pipeliner CRM
8.8

CRM Reporting & Analytics

LinkPoint Connect
Pipeliner CRM
8.7
Forecasting
LinkPoint Connect
Pipeliner CRM
8.8
Pipeline visualization
LinkPoint Connect
Pipeliner CRM
9.0
Customizable reports
LinkPoint Connect
Pipeliner CRM
8.4

Customization

LinkPoint Connect
Pipeliner CRM
8.4
Custom fields
LinkPoint Connect
Pipeliner CRM
8.6
Custom objects
LinkPoint Connect
Pipeliner CRM
8.0
Scripting environment
LinkPoint Connect
Pipeliner CRM
9.1
API for custom integration
LinkPoint Connect
Pipeliner CRM
7.9

Security

LinkPoint Connect
Pipeliner CRM
8.2
Single sign-on capability
LinkPoint Connect
Pipeliner CRM
8.3
Role-based user permissions
LinkPoint Connect
Pipeliner CRM
8.1

Social CRM

LinkPoint Connect
Pipeliner CRM
8.1
Social data
LinkPoint Connect
Pipeliner CRM
7.9
Social engagement
LinkPoint Connect
Pipeliner CRM
8.2

Integrations with 3rd-party Software

LinkPoint Connect
Pipeliner CRM
8.6
Marketing automation
LinkPoint Connect
Pipeliner CRM
8.1
Compensation management
LinkPoint Connect
Pipeliner CRM
9.1

Platform

LinkPoint Connect
Pipeliner CRM
8.9
Mobile access
LinkPoint Connect
Pipeliner CRM
8.9

Pros

LinkPoint Connect

  • Very easy to use.
  • Easy to tag to contacts, accounts, and opportunities separately and at the same time.
  • Minimally invasive into the rest of my workflow.
Anonymous | TrustRadius Reviewer

Pipeliner CRM

  • Clear and easy visualisation of Sales Process
  • Great capability in reporting both in-app with 'filter' and reporting module built-in is easy to use
  • Reporting into pivot table is also easy and very useful
  • Mobile app has always been very good and easy to use since 2015
Gary Perkins | TrustRadius Reviewer

Cons

LinkPoint Connect

  • Installation is a bit tricky for non tech savvy users.
  • Ability to sort/filter search results when looking for additional records.
  • The ability to mass create multiple contacts/leads from an email would be nice.
Anonymous | TrustRadius Reviewer

Pipeliner CRM

  • Pipeliner CRM needs to create a video chat room where you can see exactly where your employee is working in the field.
  • Pipeliner CRM needs to integrate a command where a user can use his voice to command what he wants.
Simon Tarh | TrustRadius Reviewer

Likelihood to Renew

LinkPoint Connect

No score
No answers yet
No answers on this topic

Pipeliner CRM

Pipeliner CRM 9.1
Based on 1 answer
Currently the company is using the Pipeliner CRM because we believe it is a tool that puts the customer as the main focus of business processes in order to understand and anticipate their needs, and then serve them in the best way.
Paulo Castello | TrustRadius Reviewer

Support Rating

LinkPoint Connect

LinkPoint Connect 10.0
Based on 1 answer
Never had to use the support team, which probably means the product works well!
Anonymous | TrustRadius Reviewer

Pipeliner CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

LinkPoint Connect

Cirrus Insight was a huge fail for us as it searched and pulled in matching records looking at all custom and standard email fields. We have a lot of emails fields that contained employee email addresses (for notifications) so it pulled in records that didn’t match making the results hard to search through.
Anonymous | TrustRadius Reviewer

Pipeliner CRM

It is better than Pipedrive since its features are more advanced than Pipedrive. Pipeliner has a better mobile app and its features are great to use.
Hamza Naeem | TrustRadius Reviewer

Return on Investment

LinkPoint Connect

  • It provides transparency into your outbound communication with customers.
Anonymous | TrustRadius Reviewer

Pipeliner CRM

  • As a VisualCRM tool, our clients sales teams seem to accelerate their deal closes.
  • The visual tools allow those "no good deals" to be spotted and resource usage limited.
  • A great tool to manage those "pipelines" within the company. A pipe is really a series of actions that constitute a planned result.
Randy Tucker | TrustRadius Reviewer

Screenshots

Pricing Details

LinkPoint Connect

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$16*

* per user per year

LinkPoint Connect Editions & Modules

Edition
LinkPoint Connect for Outlook + Salesforce$1921
LinkPoint Connect for IBM Notes + Salesforce$2281
LinkPoint Connect for Outlook + Microsoft Dynamics CRM$1921
LinkPoint Connect for IBM Notes + Microsoft Dynamics CRM$2281
  1. per user, per year
Additional Pricing Details
Subscriptions are billed annually. Discounts available for non-profits. Volume discounts available. LinkPoint Connect Solutions are available for Outlook and IBM Notes users. These include preconfigured implementations for Advologix, Apto, Apttus, FinancialForce.com, Jobscience, Navatar, Pardot, Salesforce Shield, and TaskRay.

Pipeliner CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Pipeliner CRM Editions & Modules

On-premise Edition
BUSINESS - Full CRM functionality, customization and unique productivity features$65.001
Business STARTER - Basic sales management, tracking and collaboration$35.001
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services$85.002
  1. Per User per Month
  2. Per User per month
SaaS Edition
Essentials - Basic sales management, tracking and collaboration$35.001
Professional - Full CRM functionality, customization and unique productivity features$65.001
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services$85.001
  1. Per user, per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

LinkPoint Connect
9.5
Pipeliner CRM
8.3

Likelihood to Renew

LinkPoint Connect
Pipeliner CRM
9.1

Support Rating

LinkPoint Connect
10.0
Pipeliner CRM

Add comparison