Litera Desktop vs. Responsive

Litera Desktop has many functions, but it is still a user-friendly program. Very easy to implement and easy to train. We send a variety of documents to clients and other legal professionals electronically. Litera will clean and scrub documents so that there is no hidden metadata when the documents are transferred. This keeps not only our clients and their files safe, but it keeps our email programs safe and clean as well.

Incentivized

1. RFPIO is perfect for searching for specific information when you are responding to an RFP. Search engine is powerful. We narrow our search using several customized filters and know we are getting a thorough search. 2. Excel responses work very well in RFPIO. 3. Typical RFPs that are formatted in Word are challenging to run via RFPIO. We struggle with this. 4. We have yet to master the template.

Incentivized

• Clearly shows the changes between two documents using multiple colors of text and crossing-out and underlining.
• Has diverse options for savings and sending the comparison document (Word, PDF and its own proprietary file format).
• Has multiple options for letting you review each of the changes (in sequential order or by type of change).

Incentivized

• Live collaboration - the ability for multiple experts to simultaneously work on the same RFP.
• Artificial intelligence - the ability for the product to continually learn what the best answers are and serve them up to our teams.
• Dynamic branding - the ability for custom brand different templates by vertical, line of business, local branding, etc. with seamless transition.
• Content review & moderation - the ability for our national content team to bulk review, edit and share content with our teams in a methodical way.

Incentivized

• It is the best when comparing any text or fragment of any content.
• It helps us to better understand the purchases at the moment of making a move in our newsroom.
• Its compatibility with other systems is very effective and safe, it makes us communicate safely.

Incentivized

• Reporting and Analytics is basic, you can purchase advanced analytics though
• It would have been nice to have a set structure in mind or a example/case study to structure our responses in the most appropriate way, but we are working through that with their stellar support team
• Really great new features, but expensive

Incentivized

UI is friendly. Basically that alone is enough to renew because it is easy to use and gives accurate and fast results. The effective cross collaboration from other colleagues in my organization also makes for this tool to be extremely effective. Now that I understand how to use it, I can also easily train others on how to use it effectively.

Incentivized

They have done a good job of now overloading Workshare Compare with extra features it doesn't need. This does a couple of things:

1. It means the interface doesn't have too many menus or too many buttons to click. Everything is straightforward and easy to use.
2. It keeps the software fast.
3. It makes it easy on the user to decide when you do and do not need to use this software.

Incentivized

I gave Workshare Compare such a high rating because I don't think I could do my job without it. It has just become so integral to my workflow, that if I were to ever change jobs I think I would have to insist my new employer to me a license. It is fast and just works 99% of the time. It is very rare that it gives me errors, and when it does it's likely because the underlying document is corrupted, not because of any issues with Workshare Compare.

Incentivized

The team at RFPIO is extremely responsive. If I email our account manager or report a bug, I usually hear back within two hours. Additionally, they are quick to make software adjustments based on customer requests and needs. We had a really complicated Excel sheet that their team ended up having to upload for me because of the amount of manual work I was doing. Based on that, they updated the software within two release cycles to make the process more automated, so that future Excel uploads would be more streamlined. I have also had several suggestions implemented rather quickly, and they don't hesitate to reach out for clarification when needed.

We were able to complete an RFP during our free trial. We were already leaning toward RFPIO but that pushed us over the edge.

The interaction that can be done within this software is very different from the others. One of the most important is that it is dedicated to quickly and easily summarize the work of comparing files, without having to work a lot to do it. Also, it is a program that helps to discover the direct opinion among the users of these documents.

Incentivized

RFPIO has outstanding, responsive, helpful customer support located in the US in Oregon. Support techs go the extra mile to help with basic issues and functionality training. Same-day support response and problem resolution are the norms. The system is also very user-friendly and very easy to navigate. Their Answer library is simple and far less complex than Qvidian/Inland. Little to no learning curve.

Incentivized

• Document Security is of paramount concern and Workshare 9 is a workhorse.
• Accuracy of Document Comparison is also a a critically important task and it is done to perfection.

Incentivized

• I don't have access to the actual ROI data, but we would continue to invest in RFPIO as a company only if it were providing us with the results to win RFPs.
• RFPIO makes the task of filling out RFP responses much faster for me.
• RFPIO helps our team be able to divide out RFP chores easily, because we know we all have access to the same high-quality source for information.

Incentivized