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96 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 5 out of 100

ServiceNow Now Platform

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96 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Feature Set Ratings

    Low-Code Development

    10.0

    Low Code Development Platform

    100%

    ServiceNow Now Platform

    Feature Set Not Supported
    N/A
    Low Code Development Platform ranks higher in 6/6 features

    Visual Modeling

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Drag-and-drop Interfaces

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Platform Security

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Platform User Management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Reusability

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Platform Scalability

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • Low Code Development Platform is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    10.0

    Low Code Development Platform

    100%
    1 Rating
    8.8

    ServiceNow Now Platform

    88%
    25 Ratings

    Likelihood to Renew

    Low Code Development Platform

    N/A
    0 Ratings
    10.0

    ServiceNow Now Platform

    100%
    1 Rating

    Usability

    Low Code Development Platform

    N/A
    0 Ratings
    8.8

    ServiceNow Now Platform

    88%
    19 Ratings

    Support Rating

    10.0

    Low Code Development Platform

    100%
    2 Ratings
    8.7

    ServiceNow Now Platform

    87%
    23 Ratings

    Contract Terms and Pricing Model

    Low Code Development Platform

    N/A
    0 Ratings
    8.8

    ServiceNow Now Platform

    88%
    9 Ratings

    Professional Services

    Low Code Development Platform

    N/A
    0 Ratings
    8.5

    ServiceNow Now Platform

    85%
    4 Ratings

    Likelihood to Recommend

    AmpleLogic

    Any business requirements are suitable for Low Code Development Platform, and you get a faster MVP development done and still have some time to improve the User Interface. If the project requires too many complex screens and complex queries just may need some integration or take into consideration a non-Low Code Development Platform, but everything is possible with Low Code Development Platform if you have the right support from the vendor or at least an experienced senior developer in the technology being used.
    Read full review

    ServiceNow

    Using it in the application support team is worth it as it is capable of carrying a lot of information. But using it for a Service Desk operation might not be of much use as it won't be used up to its full potential and will be costly as compared to other alternatives available in the market.
    Read full review

    Pros

    AmpleLogic

    • Save time, avoiding complex queries.
    • Use of drag and drop.
    • You still need your development logic so no need to worry about your brain no exercising.
    • Faster and with the same results' and quality.
    Read full review

    ServiceNow

    • The best ITSM management just in 1 tool.
    • User friendly for no IT people when they must raise a IT issue.
    • It offer very good workflow during incident or request item.
    Read full review

    Cons

    AmpleLogic

    • The source code behind almost all low code platform needs to continue an improvement process to speed up the PaaS (Platform as a Service).
    Read full review

    ServiceNow

    • Providing admins/devs with easier mechanisms for providing businss stakeholders with self-service admin capabilities across the platform
    • Tutorials on how to be the best at reporting in servicenow
    • Guided tour functionaltiy is a bit rigid and could use more workflow capabilities
    • Making it easier to push form variables to the user so there is more context when providing an approval. The out of box approval UI/form is terrible in my opinion.
    Read full review

    Pricing Details

    Low Code Development Platform

    Starting Price

    Editions & Modules

    Low Code Development Platform editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      ServiceNow Now Platform

      Starting Price

      Editions & Modules

      ServiceNow Now Platform editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        AmpleLogic

        No answers on this topic

        ServiceNow

        Everybody in the company is happy to use ServiceNow. All people are happy to use a user-friendly web tool in order to open IT incidents. IT people can easily support people with a stable and solid tool.
        Read full review

        Usability

        AmpleLogic

        No answers on this topic

        ServiceNow

        As a regular user of the ServiceNow platform, including the incident management, change management and enterprise application management modules, I find that I am able to competently use the platform with minimal training and assistance. User guides are available from the vendor if required. The customisable front-end that we use in the organisation as an ordering tool for internal IT services is very easy to use, and makes searching for the required IT service simple for business users.
        Read full review

        Support Rating

        AmpleLogic

        My life changed after I switched as a developer and a manager to Low Code Development Platforms.
        Read full review

        ServiceNow

        They are Knowledgeable. They explain from the layman's perspective and are always quick and ready to help. They carry the patient in their conversation and provide a detailed understanding of our query. They also help to build knowledge. They are quick in rendering their help in Service Now forums. They understand their responsibility as the face of the company and are on top of things.
        Read full review

        Alternatives Considered

        AmpleLogic

        It's just faster, and you get the same results in a shorter amount of time, results are even better once you get the right experience. I think companies get a huge asset changing to Low Code Development Platform.
        Read full review

        ServiceNow

        ServiceNow is by far a better tool over Remedy. Its ability to integrate so seamlessly to so many tools allows for plenty of opportunity to streamline and improve processes. Servicenow has intuitive flows that allow you to quickly pivot if process change. Its adaptiveness is what makes it far better solution over Remedy
        Read full review

        Contract Terms and Pricing Model

        AmpleLogic

        No answers on this topic

        ServiceNow

        Our base managed service MSA is very clear and focused on our use of ITSM (ITIL role license). Other parts of the platform use some sort of transaction count licensing. This type of pricing does not work for an implementation of our scale.
        Read full review

        Professional Services

        AmpleLogic

        No answers on this topic

        ServiceNow

        Very easy to use. Capture more data from the Incident and problem management. Easier to escalate and following the change management process to resole the issues.
        Read full review

        Return on Investment

        AmpleLogic

        • Faster releases process.
        • A business and product owners very happy with quick and excellent results.
        • Happy developers that love learn new technologies.
        Read full review

        ServiceNow

        • Ensuring good service support internally and externally has triggered opportunities to sustain good links with everyone and opened the door to more sales and successful business and ServiceNow has been key in all this, so the investment came back to us faster than expected.
        Read full review

        Add comparison