Likelihood to Recommend A company or organization that is in contact with the customer and wants to examine customer behavior in the purchase and selection of products and services should use this platform. It does not matter how many advertising tools and referral links or social media campaigns you use to attract customers. In any case,
Magento BI integrates all the information and DB as a single platform and provides you with the best reports.
Potential customers can be positioned according to location, city, country. Now we know exactly which product is most popular and where to put our advertising costs on which site or social network has the most audience. Read full review iHub is a decent enough environment that it serves our needs. We can have unlimited users and it can tie into AD although we do not use that feature currently. It is a decent place to store all of the reports in one location, even though for us it is not visually appealing to the end users. iHub is not a place where you want to create robust/interactive dashboards for end users to drill through and follow a "story".
Read full review Pros It is relatively easy to manipulate the time period in which you want to see your report. This is important for our business because we are constantly analyzing sales month over month, quarter over quarter, and year over year. RJ makes it easy to toggle between these time ranges on the same report. The visualizers available for reports are what you would expect out of a product like this. You have the ability to view your results in tables and a multitude of charts. The ability to customize dashboards and rearrange reports quickly is great and intuitive! Read full review It is fairly easy to set the sharing rules for a report/dashboard. They have a decent amount of time frame options for setting a schedule to generate a report. The support is mostly helpful and timely if you have an issue. Read full review Cons Educational videos and tutorials must be more simpler and more understandable language with subtitles There should be the ability to select graphic diagrams with different shapes and graphs The basic features of the Essential Paln can be increased with the current price so that startup companies can better use the features of this platform. Read full review Setting up a "dashboard" is extremely lacking in functionality. The different chart widgets you place on the page do not interact with each other. When you select an item from one do not expect it to highlight or filter another. The speed and stability are not great, but maybe that is just our environment not being up to snuff...even though we are above the "recommended" settings. The main GUI for a user is TERRIBLE. You log into a File Tree format where you have to navigate folders to reach the correct dashboard. There are ways around this, but it would either require an expensive payment to the Professional Services team to revamp to UI or another option they gave us was to create the "Default Dashboard" and provide that link to users and in that Dashboard, you use a new tab to include the navigation back to the main screen so that at least on the initial load the user is taken to a friendly looking dashboard instead of a file tree. Read full review Usability In addition to its features, it has made the
Magento Commerce platform much better, more functional, and smarter, and through
Magento BI dashboard they know very well what reports have been sent and all our business tools are summarized in one business platform. The ability to share report results is very popular and useful, and you can share content with anyone anywhere in the world.
Read full review Support Rating The very strong and knowledgeable support team and great help forums and documents, any questions and cases will be answered immediately or checked through tickets and resolved quickly. It is also possible to send comments and changes. Or our team , fast response and after-sales cooperation of the service company is always more than the product itself and its quality, and we want the service and support to support our interests.
Read full review Alternatives Considered The advantage of
Magento BI is easier compatibility and adaptation with Adobe platforms and easier installation, configuration and customization with Mojto Store Builder and its various caskets, and I am very satisfied with it now and in every way I think it is a very good platform for integration in reporting.
Read full review Our instance of iHub does not stack up against the other larger BI tools out today. It is a good place to store reports in a central location that allows users to run very specific reports on demand, but it is not a place I would want to store all of my "dashboards". As far as holding individual reports that are specific to an individual need, it is a great tool. If you want to create a report that will be used as a Template for a Form or a Label, iHub is a good choice to store and schedule the report or call it via API to generate it and return it to your calling app.
Read full review Return on Investment Very comprehensive and complete reports that give us a lot of information about the customer Easy integration and features of pulling data directly from our recorded customer database Read full review ScreenShots OpenText Magellan BI & Reporting Screenshots