What users are saying about
1 Ratings
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Score 5 out of 100
5 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

MailMeter

If you are looking for an onsite solution, MailMeter does the job. Like any program, you will have problems on occasion, however the product is fairly stable. In my opinion, mail archiving is a service that's more suited towards cloud-based services rather than on premise. Much like a spam filter that runs on a Windows server, this product feels like it's from a bygone era.
Kenny McGarrity | TrustRadius Reviewer

Proofpoint Archiving and Compliance

It is great if you want to allow your end-users to have access to their own permanent archive. If they have access to this archive, they don't need to retain as many emails in their mailbox. This does two things:
1) For those admins concerned with storage limits, the users can confidently delete emails and maintain a smaller profile and 2) If they are deleting more emails, there are less emails available to attackers in the case of an account compromise.
I know #2 is a small chance of happening, but it does happen and seems to be the #1 goal of attackers nowadays to compromise an account.
Anonymous | TrustRadius Reviewer

Pros

MailMeter

  • The program is a beast and continues to chug away at emails.
  • The interface is simple and doesn't require reading a manual to understand.
  • MailMeter works fully with all versions of Exchange, including Office 365.
Kenny McGarrity | TrustRadius Reviewer

Proofpoint Archiving and Compliance

  • Easy of saving
  • Look back or search function is great for finding old files
Anonymous | TrustRadius Reviewer

Cons

MailMeter

  • Due to its nature, MailMeter's storage of data files will continue to grow as time goes on. Plan accordingly!
  • Like the data files, the MailMeter SQL database becomes huge over time - Plan accordingly!
  • We have been through several versions of this program, and at times mail journal processing has stopped causing problems with mail flow.
Kenny McGarrity | TrustRadius Reviewer

Proofpoint Archiving and Compliance

  • The end-user interface is lacking in appeal/aesthetics and is not that intuitive. I have seen archive solutions that don't work very well have a better interface than this. I think the interface can be prettied up quite a bit.
  • The admin interface is lacking in features and is not intuitive. It has more capabilities than the previous archives I've used, but utilizing these features is a little complicated without demos or being walked through it.
  • We have had a lot of accounts not map properly. Apparently, there is a limit as to how many errors can be outstanding before you run into issues because all the emails tied to those issues are "queued" waiting for a home (and there is a storage limit for that). I have to set a reminder to check that periodically and resolve the issues manually.
Anonymous | TrustRadius Reviewer

Support Rating

MailMeter

MailMeter 3.0
Based on 1 answer
Of the few times I've dealt with support, I felt like the people who were on the other end couldn't help me. Latest instance was with resolving a license renewal issue, they had to connect me to someone in Ireland and were on a tight schedule to help me during their shift. Come to find that I could not renew a license because their license server was down. In all it wasn't a good support experience, however unfortunately par for the course.
Kenny McGarrity | TrustRadius Reviewer

Proofpoint Archiving and Compliance

No score
No answers yet
No answers on this topic

Alternatives Considered

MailMeter

Probably an unfair comparison, but Mimecast has some interesting features that MailMeter does not. First, Mimecast is cloud, MailMeter is on-premise. Mimecast has all the same eDiscovery features that MailMeter has, however is also able to offer seamless archive stubbing into Outlook. Since you don't have to suck up resources on your local network, you easily save money spent on disk/compute resources.
Kenny McGarrity | TrustRadius Reviewer

Proofpoint Archiving and Compliance

Microsoft's archiving is a little clunky. Sometimes with corporate network security policies, you may run into issues downloading the data. In the end, it can work pretty well. But having a 3rd party archiving solution helps a lot for redundancy, protection, etc.Sonian's system was slow and very limited. Search functions were very limited and exporting was even more limited.
Anonymous | TrustRadius Reviewer

Return on Investment

MailMeter

  • This product has done a bang up job in providing quick access to historical email content. The amount of time saved, including instant verification of email transactions, make this product worth the yearly license.
  • As a result of hosting our mail archive onsite, we have had to spend large amounts of our total pool on disk space, cutting down on overall ROI.
  • MailMeter does not require hefty Virtual Machine resources, which allows us to allocate resources towards other servers.
Kenny McGarrity | TrustRadius Reviewer

Proofpoint Archiving and Compliance

  • It has definitely saved us time in administration
  • Ease of retrieval is great
Anonymous | TrustRadius Reviewer

Pricing Details

MailMeter

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Proofpoint Archiving and Compliance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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