What users are saying about
2 Ratings
5 Ratings
2 Ratings
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Score 9 out of 100
5 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

MassMailer

Best suited for sending newsletters.
Anonymous | TrustRadius Reviewer

Revinate

• Excellent for sending out sales campaigns.• Drip email features are great.• The automations are great.• If someone outside the hotel/hospitality industry asked about Revinate, I would likely recommend a different CRM.
Tiffiny Costello | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

MassMailer
9.0
Revinate
WYSIWYG email editor
MassMailer
10.0
Revinate
Dynamic content
MassMailer
9.0
Revinate
Ability to test dynamic content
MassMailer
8.0
Revinate
Landing pages
MassMailer
8.0
Revinate
Email deliverability reporting
MassMailer
10.0
Revinate
List management
MassMailer
9.0
Revinate
Triggered drip sequences
MassMailer
9.0
Revinate

Reporting & Analytics

MassMailer
8.3
Revinate
Dashboards
MassMailer
9.0
Revinate
Standard reports
MassMailer
8.0
Revinate
Custom reports
MassMailer
8.0
Revinate

Pros

MassMailer

  • Easy API integration.
  • Manage contacts.
  • Schedule email campaigns.
Anonymous | TrustRadius Reviewer

Revinate

  • Filters all guests reviews into one place.
  • Allows us to respond to guest reviews easily.
  • Revinate has a multitude of reporting options and functionality that allow us to dig down to key areas of interest.
Stephanie MacMillan | TrustRadius Reviewer

Cons

MassMailer

  • Just improve a little documentation.
Anonymous | TrustRadius Reviewer

Revinate

  • The email design area is a little cumbersome at times.
  • I wish there was a way to create Landing Pages linked to automations like Mailchimp has, that I could then add to our website via HTML code or integration.
  • I wish I could integrate Revinate with Facebook Ads so I could optimize my lead gen efforts.
Tiffiny Costello | TrustRadius Reviewer

Alternatives Considered

MassMailer

It's very easy to use and quick to set up to develop. We can connect MassMailer to many websites.
Anonymous | TrustRadius Reviewer

Revinate

Survey Monkey pales in comparison to Revinate because of the depths Revinate has to offer. Survey Monkey is good for surface level tallying if you can get your client to fill out the surveys. But again, it is a simple survey tool wheres Revinate offers in depth analysis.
Stephanie MacMillan | TrustRadius Reviewer

Return on Investment

MassMailer

  • Retain customers.
  • Time saving.
Anonymous | TrustRadius Reviewer

Revinate

  • Our ROI with Revinate has helped us take back some of our OTA revenue, and for the first time ever, our brand.com revenue outpaced our OTA revenue, due to our email campaigns. We are a small indie hotel and this is crucial for us.
Tiffiny Costello | TrustRadius Reviewer

Pricing Details

MassMailer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Revinate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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