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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MatrixCare

    Score4.9 out of 10
    N/AMatrixCare, by ResMed, includes a suite of applications supporting in-patient assisted living operations, with CareAssist as the central application as its eMAR & point of care system. Also MatrixCare applications support KPI tracking, workforce management and payroll, and other processes inherent in providing in-patient care.N/A

    SmartLinx Solutions

    Score9 out of 10
    N/ASmartLinx Solutions offers a workforce management suite that includes applicant tracking, staff schedule optimization, time and attendance, human resources, payroll, employee self-service, business analytics, licensing and training management, ACA compliance management, mobility, and time clocks, offered with direct access for management and their teams. According to the vendor, 3,400 workplaces use SmartLinx to manage, monitor and optimize their people, resources and costs.N/A
    Pricing
    MatrixCareSmartLinx Solutions
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MatrixCareSmartLinx Solutions
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Best Alternatives
    MatrixCareSmartLinx Solutions
    Small Businesses
    No answers on this topic
    Deputy
    Score8.6 out of 10
    Medium-sized Companies
    No answers on this topic
    Harri
    Score6 out of 10
    Enterprises
    No answers on this topic
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MatrixCareSmartLinx Solutions
    Likelihood to Recommend
    7.0
    (6 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MatrixCareSmartLinx Solutions
    Likelihood to Recommend
    ResMed
    MatrixCare is well suited for the size of this company and its budget. The support is awesome, very professional, polite and knows what they're doing. It is also well suited for my company based on the type of healthcare, LTC, and rehab. Although I don't use the MDS features, I hear my colleagues say how much they like using them. The providers like that they are able to create their progress notes right into Matrix and I like that too because there are no paper notes needing to scan. The providers also find the dashboard very helpful for knowing what orders need to be signed and which patients are due for visits. I am unaware of any scenarios where MatrixCare is not well suited for my company, as far as my role.
    Incentivized
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    SmartLinx Solutions LLC.
    For an organization like ours, with staff at many different locations, it is extremely helpful. It also creates standardized workflows in all locations. Because the program is widely adopted, it is very helpful in that the training programs we have developed can be deployed at new locations. It is also helpful for different departments.
    Incentivized
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    Pros
    ResMed
    • Store resident files, forms and scanned documents in a convenient location.
    • Navigate through each level of facility care for the super users is easy.
    • Security settings to make sure users can see what they need, not overly public per HIPPA rules.
    Incentivized
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    SmartLinx Solutions LLC.
    • Remote time management
    • Accuracy of reporting
    • Ability to use over the web/smartphone
    Incentivized
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    Cons
    ResMed
    • The reports can be challenging to run, having to reset the search criteria each time.
    • The MatrixCare program is not easily used on tablets.
    • There are some limitations with regards to the POC ability.
    • When the internet is down, there is not an offline version to be used in the interim.
    Incentivized
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    SmartLinx Solutions LLC.
    • Dependent on security/firewalls
    • Requires training
    • Requires manual review at month end
    Incentivized
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    Support Rating
    ResMed
    I have not had any problems with MatrixCare; however, I do not use the whole system and have not had to call MatrixCare or have support from them so I'm not the best to comment on that.
    Incentivized
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    SmartLinx Solutions LLC.
    No answers on this topic
    Alternatives Considered
    ResMed
    MatrixCare is being used as it was already implemented with the branch of business that was acquire, but, MatrixCare does the best out of all of our different clinical based systems
    Incentivized
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    SmartLinx Solutions LLC.
    UKG is a beast. I feel like it is meant for organizations with 1000 employees or more instead of a few hundred. SmartLinx Solutions is a bit more down-to-earth.
    Incentivized
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    Return on Investment
    ResMed
    • I'm hard-pressed to speak on behalf of the entire company, which consists of seven locations and I'm just the Health Information Manager. As far as my daily objectives, one positive impact is I no longer need a full-time assistant.
    • Another positive impact is the reduction of paper. Since I started here, there have been no paper records. MatrixCare provides a well-organized chart that is is easy to navigate through.
    • A third positive impact is related to the reduction of paper, ROI (Release of Information). MatrixCare provides records in a PDF format, which most receiving entities and individuals require.
    Incentivized
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    SmartLinx Solutions LLC.
    • Accuracy of reporting
    • Accuracy of invoicing
    • No worries on billable hours being missed
    Incentivized
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