Maximizer CRM vs. Veeva CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Maximizer CRM
Score 5.0 out of 10
N/A
Maximizer CRM is a customer relationship management (CRM) software built to maximize sales leads and calls.
$29
Per User / Month
Veeva CRM
Score 7.6 out of 10
N/A
Veeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.N/A
Pricing
Maximizer CRMVeeva CRM
Editions & Modules
Small Office
$29
Per User / Month
Business Plus
$49
Per User / Month
Business Plus
$49
Per User / Month
Insights
$89
Per User / Month
Insights
$89
Per User / Month
No answers on this topic
Offerings
Pricing Offerings
Maximizer CRMVeeva CRM
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$29 per user/MonthNo setup fee
Additional DetailsAll pricing in USD. Monthly no contract subscription option available.
More Pricing Information
Features
Maximizer CRMVeeva CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Maximizer CRM
1.8
5 Ratings
124% below category average
Veeva CRM
9.1
4 Ratings
17% above category average
Customer data management / contact management1.15 Ratings10.04 Ratings
Workflow management1.14 Ratings9.04 Ratings
Territory management1.14 Ratings7.04 Ratings
Opportunity management1.15 Ratings8.03 Ratings
Integration with email client (e.g., Outlook or Gmail)1.14 Ratings10.03 Ratings
Contract management3.14 Ratings10.03 Ratings
Quote & order management1.13 Ratings9.03 Ratings
Interaction tracking4.05 Ratings10.04 Ratings
Channel / partner relationship management2.15 Ratings9.03 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Maximizer CRM
1.1
4 Ratings
149% below category average
Veeva CRM
9.3
3 Ratings
21% above category average
Case management1.14 Ratings10.03 Ratings
Call center management1.13 Ratings8.01 Ratings
Help desk management1.13 Ratings10.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Maximizer CRM
1.1
5 Ratings
149% below category average
Veeva CRM
8.5
3 Ratings
12% above category average
Lead management1.15 Ratings9.03 Ratings
Email marketing1.15 Ratings8.03 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Maximizer CRM
1.1
5 Ratings
149% below category average
Veeva CRM
9.7
3 Ratings
24% above category average
Task management1.15 Ratings10.03 Ratings
Billing and invoicing management1.13 Ratings10.03 Ratings
Reporting1.14 Ratings9.03 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Maximizer CRM
1.1
5 Ratings
150% below category average
Veeva CRM
8.7
4 Ratings
13% above category average
Forecasting1.15 Ratings8.03 Ratings
Pipeline visualization1.15 Ratings9.03 Ratings
Customizable reports1.15 Ratings9.04 Ratings
Customization
Comparison of Customization features of Product A and Product B
Maximizer CRM
1.1
5 Ratings
149% below category average
Veeva CRM
8.8
4 Ratings
15% above category average
Custom fields1.15 Ratings8.04 Ratings
Custom objects1.04 Ratings7.04 Ratings
Scripting environment1.15 Ratings10.03 Ratings
API for custom integration1.15 Ratings10.04 Ratings
Security
Comparison of Security features of Product A and Product B
Maximizer CRM
1.1
5 Ratings
153% below category average
Veeva CRM
9.5
4 Ratings
13% above category average
Single sign-on capability1.13 Ratings9.04 Ratings
Role-based user permissions1.14 Ratings10.04 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Maximizer CRM
1.1
3 Ratings
147% below category average
Veeva CRM
8.5
1 Ratings
15% above category average
Social data1.13 Ratings8.01 Ratings
Social engagement1.13 Ratings9.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Maximizer CRM
1.0
5 Ratings
151% below category average
Veeva CRM
9.0
2 Ratings
23% above category average
Marketing automation1.05 Ratings9.02 Ratings
Compensation management1.04 Ratings9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Maximizer CRM
1.1
5 Ratings
149% below category average
Veeva CRM
10.0
4 Ratings
29% above category average
Mobile access1.15 Ratings10.04 Ratings
Best Alternatives
Maximizer CRMVeeva CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Maximizer CRMVeeva CRM
Likelihood to Recommend
1.1
(5 ratings)
9.0
(4 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
1.0
(1 ratings)
-
(0 ratings)
Support Rating
1.0
(2 ratings)
-
(0 ratings)
User Testimonials
Maximizer CRMVeeva CRM
Likelihood to Recommend
Maximizer Services, Inc.
It was not a good experience. Nothing was as advertised, from the user experience to the security of purchase. The address book was not able to be converted from the Leads module and the maps feature wasn’t able to connect from Leads. The mobile version has a lot of bugs and isn’t very functional. They have a tutorial, yet [I think they] aren’t proactive in distributing it to new users. Their focus is on sales. And it’s not a very salable product in my opinion. The worst aspect of this company is that they aren’t risk free. If you purchase a year software and decide after a few weeks it simply isn’t for your company, there are no refunds. I had to initiate a chargeback with my bank after being told that “unfortunately, due to the terms and conditions...” No customer wants to hear that. [I feel] they tried to bully me into keeping their software. There are far too many options in 2021 for CRM to be forced into one, especially one so difficult to use. When I asked about a feature that I needed, I was told, “Perhaps later this year...” Not what I need if I’m paying good money for a software. Their sales VP wouldn’t call me when I requested a call after being denied a refund. When I went through their main website again after my experience with Maximizer, I [felt] that everything they advertise is not in line with the product they put out. They say that there’s a free trial available. Not the truth [in my experience]. This maybe would have been a good CRM in say, 1999. [I think] it’s antiquated and didn’t serve the needs of my business. I used well-known CRM previously and didn’t find Maximizer to be better than the free version of that one. There was a disconnect in usage that wasn’t able to be overcome by myself or my employees in several weeks of trials.
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Veeva Systems
Good for larger teams with a lot of activities and therefore a good justification for the investment. Great for 'as above' + the companies looking to integrate Veeva CRM with other Veeva offerings, such as Align, Inslight, Zinc/PromoMats etc. Not so great for smaller organisations or those with more slightly more restricting budgets.
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Pros
Maximizer Services, Inc.
  • Shared Calendar
  • Customer Service cases
  • Common database of customer information
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Veeva Systems
  • Commercial Cloud
  • Sunrise UI
  • Multi device support from browser, iOS devices
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Cons
Maximizer Services, Inc.
  • Handling large data. Maximizer needs to improve on this.
  • Add additional user-friendly shortcuts for the most frequently used functions in the web version.
  • There is no mark for deletion option. They need to provide a way to delete without physically deleting records.
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Veeva Systems
  • There is no offline version of the app so it is hard for field staffs to access where internet connectivity is not strong
  • Can be expensive specially for a smaller company as it is based on SAAS platform
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Likelihood to Renew
Maximizer Services, Inc.
We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
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Veeva Systems
No answers on this topic
Usability
Maximizer Services, Inc.
The CRM didn’t have the capability I expected
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Veeva Systems
No answers on this topic
Support Rating
Maximizer Services, Inc.
The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
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Veeva Systems
No answers on this topic
Alternatives Considered
Maximizer Services, Inc.
We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
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Veeva Systems
Better for field based medical personnel when recording Medical calls.
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Return on Investment
Maximizer Services, Inc.
  • It allows us to maximize our service billing
  • It is easy to generate service quotes
  • It is easy to follow up on leads.
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Veeva Systems
  • Oftentimes it is the field sales force that heavily influence the choice of the CRM solution. It appears that many of our field sales force prefer Veeva. Happy reps = more actively used CRM = clearer understanding of the reps' activities.
  • Veeva offer 2 implementation versions - out of the box implementation (around 6-8 weeks to install) and 'all singing, all dancing' implementation (based on the length of your specific string). You can pick one and therefore influence your ROI accordingly.
  • Again, as Veeva CRM is pretty much a de facto CRM solution, this is good for scalability if/when rolling it out across multiple regions/branches
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ScreenShots

Maximizer CRM Screenshots

Screenshot of Maximizer CRM Logo