What users are saying about
1 Ratings
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Score 6 out of 100
24 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

MCA Suite

It is a good tool for smaller companies entering the MCA space, but doesn't scale all that well, and provides limited options for reporting customization.
Anonymous | TrustRadius Reviewer

Really Simple Systems

[It's well suited for] connecting opportunities to multiple accounts/contacts. For example, I have opportunities that are related to customers and "influencers" alike. There is a cross-pollination that should easily occur. There are multiple parties to an opportunity that must be related.Also, easy porting of contact and phone information to tasks.
Carlos Lemos | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

MCA Suite
6.0
Really Simple Systems
7.6
Customer data management / contact management
MCA Suite
6.0
Really Simple Systems
8.1
Workflow management
MCA Suite
Really Simple Systems
10.0
Opportunity management
MCA Suite
Really Simple Systems
7.4
Integration with email client (e.g., Outlook or Gmail)
MCA Suite
Really Simple Systems
5.1
Interaction tracking
MCA Suite
Really Simple Systems
7.3

CRM Reporting & Analytics

MCA Suite
1.0
Really Simple Systems
7.7
Customizable reports
MCA Suite
1.0
Really Simple Systems
7.9
Forecasting
MCA Suite
Really Simple Systems
7.3
Pipeline visualization
MCA Suite
Really Simple Systems
8.0

Security

MCA Suite
8.0
Really Simple Systems
7.9
Role-based user permissions
MCA Suite
8.0
Really Simple Systems
7.9

CRM Project Management

MCA Suite
4.0
Really Simple Systems
7.6
Reporting
MCA Suite
4.0
Really Simple Systems
7.0
Task management
MCA Suite
Really Simple Systems
8.1

Customer Service & Support

MCA Suite
Really Simple Systems
8.4
Case management
MCA Suite
Really Simple Systems
8.3
Help desk management
MCA Suite
Really Simple Systems
8.5

Marketing Automation

MCA Suite
Really Simple Systems
6.7
Lead management
MCA Suite
Really Simple Systems
6.8
Email marketing
MCA Suite
Really Simple Systems
6.7

Customization

MCA Suite
Really Simple Systems
8.2
Custom fields
MCA Suite
Really Simple Systems
8.3
Custom objects
MCA Suite
Really Simple Systems
8.5
API for custom integration
MCA Suite
Really Simple Systems
7.6

Platform

MCA Suite
Really Simple Systems
7.6
Mobile access
MCA Suite
Really Simple Systems
7.6

Pros

MCA Suite

  • They have lots of detail on the deal pages.
  • It allows for multiple internal and external users.
  • It has global search functionality.
Anonymous | TrustRadius Reviewer

Really Simple Systems

  • Customer Service is EXCELLENT! Fast response time, professional, and helpful.
  • Platform is very intuitive and love the FREE WEBINARS they offer. Really Simple Systems gave us some ideas of how to use their product that we hadn't thought of ourselves.
  • Very reasonably priced even at the Enterprise level, which we have chosen for our company.
Niki Dealey | TrustRadius Reviewer

Cons

MCA Suite

  • Poor reporting.
  • Filtering is clunky.
  • They could improve on data visualization.
  • Renewal advances that are not refinances are difficult to manage.
Anonymous | TrustRadius Reviewer

Really Simple Systems

  • Wish I could sort by tags a bit easier. I manage this by using their Reports feature. But I would like to assign the same task to a list of prospects with the same tag, and the only way I can do that is to either add the task one-by-one or export a report with all the accounts with that tag, add the task in excel, and then import it. Not ideal.
Alison Meredith | TrustRadius Reviewer

Alternatives Considered

MCA Suite

We haven't used any others.
Anonymous | TrustRadius Reviewer

Really Simple Systems

RSS was just significantly cheaper, I was able to manage everything myself, and I didn't get bogged down with an implementation team. I spent probably 5% of what I would have spent on these larger systems. I also really like the fact that I am not "tied" to RSS, and can switch to a more expensive, tailored CRM when the time is right.
Anonymous | TrustRadius Reviewer

Return on Investment

MCA Suite

  • We've been able to grow our working capital program over the years with the help of MCA Suite.
  • Data management is difficult, and we struggle with reporting.
  • We have granted merchants dedicated to their advances for tracking purposes.
Anonymous | TrustRadius Reviewer

Really Simple Systems

  • A very positive effect on our understanding of our customers and what kind of events are working well at the venue and which aren't. This will allow us to work more smartly when responsive to enquiries, improving our overall productivity.
  • Very positive impact on our current review of marketing and sales strategy.
Freya Vaughan  | TrustRadius Reviewer

Screenshots

Pricing Details

MCA Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

MCA Suite Editions & Modules

Additional Pricing Details

Really Simple Systems

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Really Simple Systems Editions & Modules

Edition
Starter$151
Professional$332
Enterprise$503
Free CRM$04
  1. per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
  2. per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
  3. per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules
  4. 2 Users and 100 Company Records
Additional Pricing Details
All plans include free customer support and setup help.

Rating Summary

Likelihood to Recommend

MCA Suite
6.0
Really Simple Systems
8.0

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