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Mend Telehealth Platform vs. SimplePractice

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mend Telehealth Platform

    N/AN/AAccording to the vendor, Mend Telehealth enables organizations to connect to patients anytime, anywhere with any device. Mend promises that their telehealth platform has a 98.3% engagement rate and single digit no-show rates. Mend also offers automation capabilities to integrate with EHR, PMS, and other third party systems. The vendor claims that approximately 50% of their customers have come from other telehealth systems.N/A

    SimplePractice

    Score9 out of 10
    N/ASimplePractice is a practice management platform, made specifically for small business owners in the health and wellness space. SimplePractice’s feature set includes secure messaging, customizable paperless intake forms, a template library, free appointment reminders (SMS, email, & voice), electronic claim filing, billing and invoicing, a beautiful client portal with online appointment booking, and more.

    $39

    per month

    Pricing
    Mend Telehealth PlatformSimplePractice
    Editions & Modules
    No answers on this topic
    Essential Plan
    $39.00
    per month
    Professional Plan
    $59.00
    per month
    Offerings
    Pricing Offerings
    Mend Telehealth PlatformSimplePractice
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Essential ($39.00 / month); Professional ($49.00 / month); Professional for Groups ($49.00 / month + $29.00 / mo for each additional clinician).
    More Pricing Information
    User Ratings
    Mend Telehealth PlatformSimplePractice
    Likelihood to Recommend
    -
    (0 ratings)
    5.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Mend Telehealth PlatformSimplePractice
    Likelihood to Recommend
    Mend
    No answers on this topic
    SimplePractice, LLC.
    I think it's a good choice for solo providers who bill insurance. If you have employees or are self-pay, go elsewhere, in my opinion
    Incentivized
    Read full review
    Pros
    Mend
    No answers on this topic
    SimplePractice, LLC.
    • Intake paperwork formatting
    • Calendar interface and ease of use
    • Automated features such as appointment reminders
    Incentivized
    Read full review
    Cons
    Mend
    No answers on this topic
    SimplePractice, LLC.
    • Would like more usability on the app.
    Incentivized
    Read full review
    Support Rating
    Mend
    No answers on this topic
    SimplePractice, LLC.
    I have not had to contact support which is nice. If I have a question, I am typically able to find the answer within the help section.
    Incentivized
    Read full review
    Alternatives Considered
    Mend
    No answers on this topic
    SimplePractice, LLC.
    Also Kalix, Practice Better, Practice Q (formerly Intake Q), Healthie, Jane, etc. I'm hoping to switch to Practice Q soon.
    Incentivized
    Read full review
    Return on Investment
    Mend
    No answers on this topic
    SimplePractice, LLC.
    • The electronic paperwork has established me as a professional in the modern age
    • It has allowed me to streamline parts of my group practice
    • It has helped me stay organized and keep up with things to be done
    Incentivized
    Read full review
    ScreenShots

    Mend Telehealth Platform Screenshots

    Screenshot of Savvy practices implement telehealth because the convenience for patients and ease-of-use with Mend produces single digit no-show rates. The average no-show rate is 23% across the globe. For a ten provider practice, that equates to at least $857,808 in lost revenue annually assuming $74 per visit.Screenshot of The average no-show rate is 23% across the globe. For a 10 provider practice, that equates to at least $857,808 in lost revenue annually. 90% of text messages get read within 3 minutes. Mend’s innovative appointment reminder service for doctors will text and email or email and call so that there are always multiple touches, eliminating the possibility of your patients forgetting their appointments.Screenshot of Our customers average 80% engagement rates with Mend digital medical intake forms and some groups are as high as 98%. Patient portals see single digit engagement rates. Mend can automate the majority of your patient intake forms creating massive reductions in overhead and errors.Screenshot of Make it quick and convenient for patients to schedule or modify their appointments 24/7/365. With patient self-scheduling, your practice can expect a reduction in no-shows and instant growth in revenue.