MuleSoft Anypoint Platform vs. Sugar Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Anypoint Platform
Score 8.1 out of 10
N/A
The Anypoint Platform developed by MuleSoft and acquired by Salesforce in early 2018 is designed to connect apps, data, and devices anywhere, on-premises or in the cloud. This platform was built to offer out-of-the-box connectors as well as tools that architects and developers can adopt quickly to design, build and manage the entire lifecycle of their APIs, applications, and products.N/A
Sugar Connect
Score 6.2 out of 10
Small Businesses (1-50 employees)
SugarCRM’s Sugar Connect (formerly Collabspot) is a sales email tracking tool specifically targeting Gmail’s integration with SugarCRM. Sugar Connect offers email syncing, archiving, and tracking to help sales reps track and manage customer data. It also provides some automation within the interactions between Gmail and SugarCRM, and sales reporting and analytics on prospects’ interactions with emails. The platform can also track prospects’ social media activity data.N/A
Pricing
MuleSoft Anypoint PlatformSugar Connect
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Anypoint PlatformSugar Connect
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
MuleSoft Anypoint PlatformSugar Connect
Top Pros
Top Cons
Features
MuleSoft Anypoint PlatformSugar Connect
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
MuleSoft Anypoint Platform
8.6
10 Ratings
5% above category average
Sugar Connect
-
Ratings
Pre-built connectors8.810 Ratings00 Ratings
Connector modification8.510 Ratings00 Ratings
Support for real-time and batch integration8.510 Ratings00 Ratings
Data quality services8.310 Ratings00 Ratings
Data security features8.610 Ratings00 Ratings
Monitoring console9.010 Ratings00 Ratings
Best Alternatives
MuleSoft Anypoint PlatformSugar Connect
Small Businesses
Make
Make
Score 9.2 out of 10
Mailtrack
Mailtrack
Score 8.2 out of 10
Medium-sized Companies
Zapier
Zapier
Score 8.9 out of 10
Mailtrack
Mailtrack
Score 8.2 out of 10
Enterprises
SAP Integration Suite
SAP Integration Suite
Score 8.7 out of 10
Groove, a Clari company
Groove, a Clari company
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MuleSoft Anypoint PlatformSugar Connect
Likelihood to Recommend
9.1
(20 ratings)
7.0
(2 ratings)
Likelihood to Renew
9.0
(1 ratings)
-
(0 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
6.8
(4 ratings)
-
(0 ratings)
User Testimonials
MuleSoft Anypoint PlatformSugar Connect
Likelihood to Recommend
Salesforce
MuleSoft Anypoint Platform is best tool in the market for developing APIs with complex structures communicating with various different types of applications including web applications as well as legacy applications. Also applications including database connectivity for fetching and updating data in the DB tables. I cant think of any scenario which MuleSoft Anypoint Platform could not be used for developing the integrations.
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SugarCRM
It is a fantastic and very useful application. It has many customization options, but it does not have the power that a giant company requires.
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Pros
Salesforce
  • API Manager provides easy API Policy Governance. You do not have to manage multiple platforms for managing the policies.
  • Supports hybrid Mule EBS environments. You can configure both CouldHub-based and on-premise-based API using Mulesoft API manager in a similar manner.
  • It's very easy to implement API proxy.
  • User friendly UI.
  • Single platform to manage all.
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SugarCRM
  • Makes saving emails in SugarCRM really easy
  • Flexible as to which types of records you can save to
  • Accurate reporting on opens and clicks
  • Easily add new records to SugarCRM from Gmail inbox
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Cons
Salesforce
  • Has more features than what we really need so we're paying for more than we use. Sort of like paying for an Abrams tank when all we really need is a Toyota Corolla.
  • Not a value product, tends to be expensive.
  • Takes a while for developers to learn to use Mulesoft Anypoint.
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SugarCRM
  • The payment plan that Collabspot provides does not have many advantages over the free plan.
  • The scores do not reflect the true assessment towards clients and candidates.
  • Mail templates have an outdated design.
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Usability
Salesforce
simple and easy graphics and containers helps developers to write complex flows
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SugarCRM
No answers on this topic
Support Rating
Salesforce
Anypoint Platform support is very responsive. There is also a huge knowledge base and an active online forum where answers to most questions can be found. When needed support engages the engineering group so adequate solutions or workarounds are always provided.
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SugarCRM
No answers on this topic
Alternatives Considered
Salesforce
Once we have moved all of our system integration APIs to the MuleSoft Anypoint Platform, we will need to communicate with a wide variety of external systems. All of our business and service logic is stored in the aforementioned core systems. Anypoint Platform (and all of our APIs) makes it easy to connect to various other platforms. In order to link to these many other systems, connectors and/or components are utilized, and they are simple to configure and integrate.
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SugarCRM
Very similar. Two different layouts for two totally different systems. Collabspot/Sugar is my primary system, but when I was an SDR, I used HubSpot for prospecting primarily because of email automation. Now that I'm a Territory Manager, I don't use HubSpot much anymore as my time is filled up with partners and clients--I do less "hunting" these days than I did as an SDR. Our company uses SugarCRM and Collabspot is integrated so I use Collabspot almost exclusively now. Right tool for the right job, I guess.
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Return on Investment
Salesforce
  • Mulesoft can be used to provide an integration platform to a large number of systems like Salesforce, ODBC, JDBC, SAP, Mongo DB, etc.
  • An excellent option to develop microservices and real-time integrations.
  • Not as robust in handling large data volumes, Informatica is better in that respect.
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SugarCRM
  • The staff that enters is of guaranteed quality.
  • Customers can respond to our requests quickly.
  • The staff of the administration is much more committed to their work.
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ScreenShots

Anypoint Platform Screenshots

Screenshot of Connect any endpoints using out-of-the-box connectors, dynamic connectivity to API specifications, or by building reusable connectors with Anypoint DevKit™.Screenshot of A reporting suite that provides a real-time view of API consumption trends and operational performance. Analytics provides insight into how your API is being used and informs forward-looking design decisions.Screenshot of A platform to engage with API developers and drive adoption. Share documentation, examples and manage developer access from a single platform.

Sugar Connect Screenshots

Screenshot of Salesforce in Gmail SidebarScreenshot of Sugar CRM in Gmail SidebarScreenshot of Email TemplatesScreenshot of Sales Reporting and AnalyticsScreenshot of Email Reminders