What users are saying about
2 Ratings
6 Ratings
2 Ratings
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Score 7 out of 100
6 Ratings
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Score 10 out of 100

Feature Set Ratings

    Online Storefront

    MyCommerce

    Feature Set Not Supported
    N/A
    10.0

    ShipperHQ

    100%
    ShipperHQ ranks higher in 1/1 features

    Website integration

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    eCommerce Business Management

    MyCommerce

    Feature Set Not Supported
    N/A
    8.0

    ShipperHQ

    80%
    ShipperHQ ranks higher in 2/2 features

    Shipping

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Custom functionality

    N/A
    0 Ratings
    5.9
    59%
    2 Ratings

    Attribute Ratings

    • ShipperHQ is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

    Likelihood to Recommend

    7.0

    MyCommerce

    70%
    1 Rating
    8.9

    ShipperHQ

    89%
    3 Ratings

    Likelihood to Renew

    7.0

    MyCommerce

    70%
    1 Rating
    10.0

    ShipperHQ

    100%
    1 Rating

    Usability

    MyCommerce

    N/A
    0 Ratings
    8.0

    ShipperHQ

    80%
    1 Rating

    Support Rating

    MyCommerce

    N/A
    0 Ratings
    10.0

    ShipperHQ

    100%
    2 Ratings

    Likelihood to Recommend

    Digital River

    DR doesn't work well with PayPal subscriptions, renewal rate is very low. So, if company is using a subscription model it should have another payment system as a backup
    Read full review

    ShipperHQ (WebShopApps)

    ShipperHQ is almost too heavy-handed for our use case. We are only a single-origin shipper so we don't need the advanced functionality of multi-origin or drop-shipping. It is suited much better for organizations that have multiple origins or that use drop-ship facilities, or even a company managing multiple different eCommerce websites. We opted to go with it because of its great reviews, combined with less than stellar reviews of the competition.
    Read full review

    Pros

    Digital River

    • Almost fully customized templates
    • Very simple subscription flow
    • Allows to generate license on the fly using callback to back-end server
    • Very good technical support
    Read full review

    ShipperHQ (WebShopApps)

    • It is easy to batch process orders.
    • It quickly calculates rates to compare.
    • It is easy to keep track of orders for future review.
    Read full review

    Cons

    Digital River

    • Definitely need Web-based API to manage subscription including changes in renewal date
    • Add more languages (especially Arabic)
    • Redirect user to PayPal directly without entering to shopping cart
    Read full review

    ShipperHQ (WebShopApps)

    • The user interface is a little tricky. It is not as easy to navigate as other shipping apps.
    • I wish that ShipperHQ had the functionality to print shipping labels and manage shipments. We currently have to use a different third-party app for shipment management.
    • I would also like to see the option for adding shipping rules if shipping management was integrated.
    Read full review

    Pricing Details

    MyCommerce

    Starting Price

    Editions & Modules

    MyCommerce editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      ShipperHQ

      Starting Price

      $250.5 per month

      Editions & Modules

      ShipperHQ editions and modules pricing
      EditionModules
      Essentials Plan$100.001
      Standard Plan$250.002
      Pro Plan$400.003
      Enterprisecall for pricing4

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional $250.00

      Additional Details

      Pricing may vary per platform as feature availability can vary per platform.

      Likelihood to Renew

      Digital River

      DR is good enough and it also depends what's the company goals. DR solves a lot of problems for company and it saves money in some cases.
      Read full review

      ShipperHQ (WebShopApps)

      I give ShipperHQ a 10/10 because the software does exactly what it says, and has a rock-solid support team to help get everything set up. The features are pretty easy to use and implement.
      Read full review

      Usability

      Digital River

      No answers on this topic

      ShipperHQ (WebShopApps)

      I'm not giving a 10/10 because I did need a little hand-holding to get through the initial setup. Overall, it's not that difficult to use once you understand how to apply custom dimensional rules.
      Read full review

      Support Rating

      Digital River

      No answers on this topic

      ShipperHQ (WebShopApps)

      Their support is the primary reason I elected to purchase a premium. They helped a lot with the initial set up.
      Read full review

      Alternatives Considered

      Digital River

      We are using Stripe as alternative solution for some categories of users and as a backup. Stripe has much more flexible API but less flexible template customization.
      Read full review

      ShipperHQ (WebShopApps)

      USPS only allows you to use their services (obviously). It was sluggish and often offline. The shipsaver insurance saves us money. We had to guess shipping costs for items instead of entering their weights and sizes ahead of time. It integrates with our e-commerce site. Glad we have it now.
      Read full review

      Return on Investment

      Digital River

      • Works well with credit card renewals
      • Strong fraud detection system (very important)
      • Doesn't work well with PayPal renewals
      • High enough fee
      • Overall DR is good in this area
      Read full review

      ShipperHQ (WebShopApps)

      • ShipperHQ is reliable and requires little to no maintenance, which for a small crew like ours is invaluable.
      • ShipperHQ also offers the option to display either retail shipping rates or our discounted rates to our customers. This is handy because we can display those discounted rates, which results in higher conversion and fewer abandoned carts due to high shipping costs.
      • One negative, however, is that since ShipperHQ lacks the ability to manage shipments, we have had to use another third party app which increases overhead.
      Read full review

      Screenshots

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