What users are saying about
3 Ratings
71 Ratings
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Score 7.8 out of 100
3 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Monitoring Tasks

    N-able N-central

    Feature Set Not Supported
    N/A
    7.4

    Uptrends

    74%
    Uptrends ranks higher in 5/5 features

    Remote monitoring

    N/A
    0 Ratings
    8.1
    81%
    2 Ratings

    Network device monitoring

    N/A
    0 Ratings
    8.9
    89%
    2 Ratings

    Multiple Server Monitoring

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Multi-device monitoring

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Automated alerts and notifications

    N/A
    0 Ratings
    7.1
    71%
    2 Ratings

    Management Tasks

    N-able N-central

    Feature Set Not Supported
    N/A
    7.5

    Uptrends

    75%
    Uptrends ranks higher in 4/4 features

    Patch Management

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Service configuration management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Software and hardware inventory

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Policy-based automation

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Reporting

    N-able N-central

    Feature Set Not Supported
    N/A
    7.7

    Uptrends

    77%
    Uptrends ranks higher in 4/4 features

    Performance data reports

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Customizable reporting

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Data visualization

    N/A
    0 Ratings
    8.9
    89%
    2 Ratings

    Risk analysis

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Security

    N-able N-central

    Feature Set Not Supported
    N/A
    7.3

    Uptrends

    73%
    Uptrends ranks higher in 3/3 features

    Data backup and recovery

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Antivirus and malware management

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Administrator access control

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Attribute Ratings

    • N-able N-central is rated higher in 1 area: Support Rating
    • Uptrends is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    6.9

    N-able N-central

    69%
    21 Ratings
    9.0

    Uptrends

    90%
    2 Ratings

    Likelihood to Renew

    9.1

    N-able N-central

    91%
    2 Ratings

    Uptrends

    N/A
    0 Ratings

    Usability

    9.1

    N-able N-central

    91%
    3 Ratings

    Uptrends

    N/A
    0 Ratings

    Support Rating

    8.8

    N-able N-central

    88%
    14 Ratings
    7.0

    Uptrends

    70%
    2 Ratings

    Implementation Rating

    8.4

    N-able N-central

    84%
    4 Ratings

    Uptrends

    N/A
    0 Ratings

    Likelihood to Recommend

    N-able

    N-able N-central is highly suitable for IT Admins within large organizations that need oversight of all it equipment. Ideal for managing organizations that need inventory and management of more than 10 IT devices. Highly inappropriate for smaller scale companies that mange less than 10 PCs
    Read full review

    Uptrends

    Uptrends has more than 100 checkpoints all around the world. Which helps to track product performance and uptime in 1, 5, 10, or more minutes check interval. Alerts with error info got during checks help to determine issue type and transfer it to the relevant department. A synthetic check needs some improvements to cover standard web application needs, but recording those scripts is very easy with google extension.
    Read full review

    Pros

    N-able

    • Remote tasks - entry-level techs can run basic tasks without physically touching a piece of equipment.
    • Remote support - remote controlling user devices is easy and saves a lot of time with having to initiate a remote session.
    • Management of devices, particularly patch management and anti-virus management - you can automatically approve and deploy patches and schedule automatic AV scans.
    Read full review

    Uptrends

    • Monitors downtime.
    • Waterfall of resources when loading pages.
    Read full review

    Cons

    N-able

    • Expensive software
    • The support team are terrible
    • Sales team will promise the world to get you over the line
    • Subscription management is tedious
    • Old software with very little development and the support team will not provide any further information on this - no roadmap
    • Integrations galore - but none of them are effective
    Read full review

    Uptrends

    • Custom alert text option on mail
    • The synthetic tool needs some improvement when the last used device has not to support for recording scenarios in iframe located elements.
    Read full review

    Pricing Details

    N-able N-central

    Starting Price

    Editions & Modules

    N-able N-central editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Uptrends

      Starting Price

      $16.21 per month

      Editions & Modules

      Uptrends editions and modules pricing
      EditionModules
      Starter$16.211
      Business$22.612
      Enterprise$54.043

      Footnotes

      1. per month
      2. per month
      3. per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      The basic plans (Starter, Premium, and Professional) come with a fixed amount of uptime monitors you can use for the price shown. The advanced plans (Business and Enterprise) are fully customizable, so you only pay for what you need. The price gets higher based on the number of monitors you add. You can calculate the exact fee in your account using our pricing configurator

      Likelihood to Renew

      N-able

      Overall we have liked our solar winds experience, however, as our company has grown to support larger enterprises, this product does not have the functionality that our teams need in order to fully support them. The lack of granularity with backups and lack of ability to support nutanix environments is slowly drawing us into the use of other tools.
      Read full review

      Uptrends

      No answers on this topic

      Usability

      N-able

      The user interface is fairly straight forward, with logic groupings for objects. I did not deploy this software, but am one of the daily administrators. Once you get the correct agent package (Which can be a challenge) the integration into AD is not bad. The UI could be more customized, but that may have been a design choice.
      Read full review

      Uptrends

      No answers on this topic

      Support Rating

      N-able

      For the most part, support has been good, but often we need to reach out to our account manager to ask that cases be escalated. First level support can often be frustrating to work with. There are particular support engineers that we know we won't get good service from when they are assigned to cases. The level of support offered did become worse when the company was sold to SolarWinds.
      Read full review

      Uptrends

      Support average response time is 24 hours, which is quite a significant time when having some issues and needs help. They have notification issues as well. I mean, when a customer needs to be notified, for example canceling anything related acc maybe they sent notification and service suspend immediately, no pre notifications to act and be ready not to be blind.
      Read full review

      Implementation Rating

      N-able

      Make sure if you your using a vm you follow the instructions for provisioning to the letter or it will be starting from square one
      Read full review

      Uptrends

      No answers on this topic

      Alternatives Considered

      N-able

      N-Central has automation manager, which allows you to automate multiple tasks, thereby saving time and effort through Automated patching. AV and Backups are built into the system, and can be deployed by checking a box. It's easy to update and keep secure. File transfer and remote controls are great and make easy work from off-site.
      Read full review

      Uptrends

      The price range is good if compared with the following tools. Alerts are informative, easy to connect with chat ops software, like slack, which is widely used by teams in my company. Performance measurement, which can be tracked day by day and can be delivered to stakeholders, all this made me decide to choose this tool.
      Read full review

      Return on Investment

      N-able

      • Reduced time to manage and support servers and endpoints.
      • Provides support dept with more accurate information to assess and resolve issues quicker and more efficiently.
      • The subscription cost associated with N-central, to our clients has a good profit margin for us.
      Read full review

      Uptrends

      • Ability to monitor uptime.
      • Cost savings over competitors.
      Read full review

      Screenshots

      Add comparison