Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.
We were looking for a company to help us manange ObamaCare (ACA) and Quickbooks Payroll did not offer any options. ADP did not have the extensive program that Netchex offered. ADP was also much more expensive. Netchex ACA Central was the best product on the market and the best …
I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support
Verified User
Professional
Chose Netchex
Netchex runs smoother and is more efficient than Paychex. It also has fewer technical difficulties.
We have used Paychex and ADP. The customer service with Paychex was horrible. I was having an issue with our HSAs at the beginning of the year and asked them to fix it. Our last payroll with them was March 25th and that issue was still not resolved. ADPs customer service …
Verified User
Employee
Chose Netchex
Netchex is much more user-friendly and much more of a robust payroll system. Netchex also takes care of everything regarding employees and their entire time with the company, but GP is much more limited.
The biggest difference I see between Netchex and our previous vendor is customer service. Our previous vendor would take days, if not weeks, to respond with an inquiry. Netchex generally does within 24 hours via email or immediately if you call. The second biggest difference …
We used Paychex prior to switching to Netchex. We decided to make the move because of an impending integration that Netchex had planned with our onboarding system, Workbright. That integration has happened, but not in the way that we had hoped so we are not taking advantage of …