Nextiva Contact Center vs. Sharpen Contact Center Platform
Nextiva Contact Center vs. Sharpen Contact Center Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user | |
Sharpen Contact Center Platform | N/A | Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences, from the company of the same name in Indianapolis. The contact center software is presented as an ideal for mid-size to enterprise businesses. Designed for agent productivity and efficiency, it's a solution for both customer support to outbound sales teams. | $130 per user/month |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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More Pricing Information |
Nextiva Contact Center | Sharpen Contact Center Platform | |
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Workforce Optimization (WFO) |
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Nextiva Contact Center | Sharpen Contact Center Platform | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Nextiva Contact Center | Sharpen Contact Center Platform | |
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Likelihood to Recommend | 9.1 (31 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Nextiva Contact Center | Sharpen Contact Center Platform | |
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Likelihood to Recommend | Nextiva | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Pros | Nextiva | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Cons | Nextiva | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Likelihood to Renew | Nextiva | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Support Rating | Nextiva | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Alternatives Considered | Nextiva | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Return on Investment | Nextiva | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
ScreenShots |