NexxPhase Customer Engagement Platform vs. Twilio
NexxPhase Customer Engagement Platform vs. Twilio
Product | Rating | Most Used By | Product Summary | Starting Price |
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NexxPhase CEP | N/A | NexxPhase in Atlanta, Georgia offers their Customer Engagement Platform as an omnichannel customer contact & call center solution. | N/A | |
Twilio | N/A | Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp. | $0 per min per participant |
NexxPhase Customer Engagement Platform | Twilio | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | 1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access. | ||||||||||||||
More Pricing Information |
NexxPhase Customer Engagement Platform | Twilio | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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NexxPhase Customer Engagement Platform | Twilio | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
NexxPhase Customer Engagement Platform | Twilio | |
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Likelihood to Recommend | - (0 ratings) | 6.5 (70 ratings) |
Likelihood to Renew | - (0 ratings) | 8.1 (5 ratings) |
Usability | - (0 ratings) | 9.5 (10 ratings) |
Performance | - (0 ratings) | 7.0 (15 ratings) |
Support Rating | - (0 ratings) | 5.7 (16 ratings) |
Implementation Rating | - (0 ratings) | 9.5 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 10.0 (1 ratings) |
Professional Services | - (0 ratings) | 10.0 (1 ratings) |
NexxPhase Customer Engagement Platform | Twilio | |
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Likelihood to Recommend | Nexxphase No answers on this topic | Twilio |
Pros | Nexxphase No answers on this topic | Twilio |
Cons | Nexxphase No answers on this topic | Twilio |
Likelihood to Renew | Nexxphase No answers on this topic | Twilio |
Usability | Nexxphase No answers on this topic | Twilio |
Performance | Nexxphase No answers on this topic | Twilio |
Support Rating | Nexxphase No answers on this topic | Twilio |
Implementation Rating | Nexxphase No answers on this topic | Twilio |
Alternatives Considered | Nexxphase No answers on this topic | Twilio |
Contract Terms and Pricing Model | Nexxphase No answers on this topic | Twilio |
Return on Investment | Nexxphase No answers on this topic | Twilio |
ScreenShots | Twilio Screenshots |