NinjaOne vs. Tempered Airwall

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NinjaOne
Score 9.1 out of 10
N/A
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
Tempered Airwall
Score 10.0 out of 10
N/A
Tempered Networks is network security technology from the company of the same name in Seattle, Washington.N/A
Pricing
NinjaOneTempered Airwall
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NinjaOneTempered Airwall
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
NinjaOneTempered Airwall
Features
NinjaOneTempered Airwall
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
NinjaOne
9.1
43 Ratings
21% above category average
Tempered Airwall
-
Ratings
Remote monitoring9.040 Ratings00 Ratings
Network device monitoring7.838 Ratings00 Ratings
Activity Monitoring8.726 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
NinjaOne
8.7
42 Ratings
17% above category average
Tempered Airwall
-
Ratings
Patch Management9.041 Ratings00 Ratings
Policy-based automation9.042 Ratings00 Ratings
Best Alternatives
NinjaOneTempered Airwall
Small Businesses
Panda Systems Management
Panda Systems Management
Score 9.6 out of 10
NinjaOne
NinjaOne
Score 9.1 out of 10
Medium-sized Companies
Action1
Action1
Score 9.5 out of 10
Cisco Meraki MX
Cisco Meraki MX
Score 9.1 out of 10
Enterprises
TeamViewer
TeamViewer
Score 8.4 out of 10
Cisco Meraki MX
Cisco Meraki MX
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NinjaOneTempered Airwall
Likelihood to Recommend
9.3
(49 ratings)
10.0
(1 ratings)
Likelihood to Renew
9.6
(2 ratings)
-
(0 ratings)
Usability
8.0
(2 ratings)
-
(0 ratings)
Support Rating
9.1
(5 ratings)
8.0
(1 ratings)
User Testimonials
NinjaOneTempered Airwall
Likelihood to Recommend
NinjaOne
I like the constant development most. We now have MDM for all of the tablets and phones, which is great for a lot of the point of sale devices where they aren't necessarily logged into the device with a M365 account for Intune management. We like the NinjaOne remote tool over Splashtop or other remote software we've seen. It just works and has nice integration for printing, and file access without remoting onto the PC. The same goes for being able to run command line or PowerShell without removing the user from his or her session. It is unobtrusive to the end users.
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Tempered
It's very well suited for geographically dispersed organizations, where deploying and managing remote firewalls and other network security functions aren't practical. Once deployed, and the deployment isn't difficult after planning and understanding the data flows of the IoT devices, the system is easily managed and flexible. You're able to allow front line operations people to add devices into a role without sacrificing the integrity of the security model.
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Pros
NinjaOne
  • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
  • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
  • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
  • Support: NinjaOne support is always very prompt and helpful.
  • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
  • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
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Tempered
  • Low capital and support cost structures.
  • Ease of deployment.
  • Ability to work over the existing network.
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Cons
NinjaOne
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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Tempered
  • Integration with third-party security controls.
  • Automating the on-boarding of devices.
  • Reporting needs to be more detailed.
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Likelihood to Renew
NinjaOne
I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
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Tempered
No answers on this topic
Usability
NinjaOne
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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Tempered
No answers on this topic
Support Rating
NinjaOne
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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Tempered
It's pretty darned good for a new company. We had to hash through a couple of instances that no one had ever run into, but once we got to the right person on the engineering team, they were able to work through the solution pretty quickly. The nice thing is, unlike Cisco, once you fix something, you don't find three new things that have to be changed.
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Alternatives Considered
NinjaOne
For ease of use NinjaOne seems to be easiest to get up and running and just how they present everything seems easier than the other solutions we looked at and then bottom line was it had the features we wanted and the price was very reasonable compared to the other vendors.
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Tempered
The cost and complexity vs. ISE is as different as Uber and Lift are from trying to take a taxi in Duluth, Minnesota. The complexity of Cisco's IoT security is a joke. It was going to take us over a year just to deploy all the Cisco equipment, and that was if we could have gotten it all working together. We got the entire project deployed in just under 3 months, and that includes working out all the bugs and logistics. Honestly, I don't think all the Cisco parts would have ever been running like Cisco promised it would. It's just way too complicated.
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Return on Investment
NinjaOne
  • Seeing as how we are a remote/hybrid workforce, using NinjaOne has saved us hundreds of hours in remote management.
  • If we did not use Ninja and then migrated to using Ninja, it would pay for itself in one or two months for a whole years worth of costs!
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Tempered
  • Capital cost to deploy was 1/4 the cost of doing Cisco.
  • People and time frame to do the entire deployment was 1/12th the time/people to complete the installation.
  • On-going management is being done without adding staff.
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ScreenShots

NinjaOne Screenshots

Screenshot of NinjaRMM DashboardScreenshot of NinjaRMM Mobile AppScreenshot of NinjaRMM AutomationScreenshot of NinjaRMM Device DetailsScreenshot of NinjaRMM Network Monitoring - NetFlowScreenshot of NinjaRMM Virtual Machine Monitoring