NoMachine Enterprise Desktop vs. RemoteCall PC/Mobile/Visual

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NoMachine Enterprise Desktop
Score 6.8 out of 10
N/A
NoMachine, headquartered in Luxembourg, offers the NoMachine Enterprise Desktop software solution for fast, easy and secure access to remote desktops. Business users can use Enterprise Desktop to remotely access their work computers while traveling or working from offsite locations.N/A
RemoteCall PC/Mobile/Visual
Score 9.7 out of 10
Enterprise companies (1,001+ employees)
RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. It is a solution for IT professionals and it can be used from PCs, mobile devices, websites and apps with 100% RSUPPORTs remote service technology. The vendor's flagship products, RemoteCall WebViewer boasts users among all types of companies, governments, public institutions, manufacturers, as well as…
$30
per installation
Pricing
NoMachine Enterprise DesktopRemoteCall PC/Mobile/Visual
Editions & Modules
No answers on this topic
RemoteCall Server
30k+ USD
per installation
RemoteCall PC
59.90 / month
per seat
RemoteCall PC + visual
74.90 / month
per seat
RemoteCall PC + mobile
79.90 / month
per seat
RemoteCall PC + mobile + visual
129.90 / month
per seat
Offerings
Pricing Offerings
NoMachine Enterprise DesktopRemoteCall PC/Mobile/Visual
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details** RemoteCall Server pricing is calculated as [one-time server software fee] + [one-time per device license fee] + [optional yearly maintenance] ** SaaS plan's device can be Windows / Mac PC or Android / iOS mobile devices.
More Pricing Information
Community Pulse
NoMachine Enterprise DesktopRemoteCall PC/Mobile/Visual
Top Pros
Top Cons

No answers on this topic

Features
NoMachine Enterprise DesktopRemoteCall PC/Mobile/Visual
Remote Administration
Comparison of Remote Administration features of Product A and Product B
NoMachine Enterprise Desktop
8.0
1 Ratings
1% below category average
RemoteCall PC/Mobile/Visual
-
Ratings
Screen sharing8.01 Ratings00 Ratings
Over-the-Internet remote session8.01 Ratings00 Ratings
Remote management of servers & workstations8.01 Ratings00 Ratings
Remote Active Directory® management8.01 Ratings00 Ratings
Monitoring and Alerts8.01 Ratings00 Ratings
Multi-platform remote control8.01 Ratings00 Ratings
Best Alternatives
NoMachine Enterprise DesktopRemoteCall PC/Mobile/Visual
Small Businesses
Getscreen.me
Getscreen.me
Score 9.7 out of 10
Getscreen.me
Getscreen.me
Score 9.7 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.3 out of 10
Splashtop
Splashtop
Score 8.8 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.2 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NoMachine Enterprise DesktopRemoteCall PC/Mobile/Visual
Likelihood to Recommend
8.0
(1 ratings)
10.0
(1 ratings)
Support Rating
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
NoMachine Enterprise DesktopRemoteCall PC/Mobile/Visual
Likelihood to Recommend
NoMachine
If you just want to connect to the server and do work (like Linux server-workstation type), NoMachine Enterprise Desktop is great, except for the keyboard mapping issue, which you have to correct in a setup of the remote server (almost) every time you log on. The graphics are smooth and fast. Overall response speed is very good, too. I like it.
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Rsupport
There was an engineer call due to an emergency failure at the customer. It took an hour for the engineer to move and get to the site. So, using RemoteCall, I immediately supported the problem while moving. The customer's problems were resolved before arriving on-site, and the customer was satisfied thanks to the quick handling and response. Without RemoteCall, the golden hour would have been missed.
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Pros
NoMachine
  • Secure connection
  • Fast response over internet
  • Really look like you are sitting in front of the machine you are connecting.
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Rsupport
  • low cost.
  • fast access.
  • Remote mobile service.
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Cons
NoMachine
  • Keyboard mapping between client and host is often screwed up.
  • Cut and paste between client and host is not convenient
  • Would be nice if there was a function of simple file transfer between client and host
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Rsupport
  • They need to invest more in advertising.
  • Fewer users than competitors.
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Support Rating
NoMachine
I haven't consulted with customer support, so I don't have an opinion. However, from the usefulness of the product, I think the support is also good
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Rsupport
No answers on this topic
Alternatives Considered
NoMachine
Again, the NoMachine is a real virtual terminal, and you don't need to install another Linux on your machine to fully exploit the X-terminal function. This makes the disk and memory usage of the client minimum. No issue on the screen. It is really good.
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Rsupport
RemoteCall and TeamViewer are both good products. However, technical support for TeamViewer is difficult. When a problem occurred, it did not respond immediately and took a long time and it took too much time and money to customize it for the company. On the other hand, RemoteCall provided various services at a low cost. In particular, it was customized to satisfy 100% of our requirements with a demanding customer.RemoteCall is the best value for money.
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Return on Investment
NoMachine
  • It makes the access to server much easier and convenient
  • Connection is very stable, which makes works very efficient
  • I don't need to reboot my Windows PC to switch to Linux in order to fully exploit the working environment of the server.
  • No negative impact
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Rsupport
  • Saved a lot of time and money.
  • Low cost.
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ScreenShots

RemoteCall PC/Mobile/Visual Screenshots

Screenshot of PC supportScreenshot of Mobile supportScreenshot of Visual supportScreenshot of Remote support work-from-homeScreenshot of RemoteCall WebViewer