Northstar Restaurant POS vs. Paytronix Customer Experience Platform

The Northstar Restaurant POS is the POS system specifically designed for Country Clubs. It works well in a Country Club scenario where things need to be customized to member preferences, and there are a large number of menu items. If there is a restaurant where the menu is simpler, without as much customization needed, the Northstar Restaurant POS may be a bit too large and cumbersome. The Northstar Restaurant POS is good for detail but not necessarily speed.

Incentivized

Paytronix has been a helpful partner in maintaining our loyalty and gift card programs. The company can assist in the building, executing, and reviewing of customer outreach "campaigns," whether it is a temporary promo or basic point collection. We appreciate the partnership we have created with our customers and other business. They ask for users' feedback and take it seriously.

Incentivized

• Very Customizable
• Allows for a large number of items to be added
• Same system can be used at multiple locations

Incentivized

• Online agency for customers
• Excellent web services for administration
• Detailed customer service reports
• Fraud detection
• Number of reports available
• Customer service available

Incentivized

• Once an item is in the system it cannot be removed
• Can be complicated on the back end if prices need adjusted
• If you have a large customized menu, the tableside POS does function properly

Incentivized

• Building reports could be easier
• Integration with some systems can be tricky
• Account filters for reports
• Could be better at outreach to customers

Incentivized

I have not used any other restaurant POS systems. I have heard there are more robust restaurant POS systems available; however, very few of them are so customizable for our needs. Being a Country Club, our focus is on member service. Northstar Restaurant POS allows us to have a large number of menu items available so we can serve our members effectively.

Incentivized

• Northstar Restaurant POS has allowed us to track sales items, remove poor sellers, and add new items to keep our menu fresh.
• We are able to easily adjust pricing to reflect current market trends.
• We are able to do a mass price adjustment to our entire menu if necessary.

Incentivized

• Helps us establish customer loyalty for those new to the area
• Assists in building sales for the next quarter with gift card promotions we run
• Brand loyalty

Incentivized