618 Reviews and Ratings
44 Reviews and Ratings
Notion is good for a plethora of use cases. The templates that it offers give just a few established pages for common uses but these are some of my favorites: Kanban board: we use it a lot in my company to manage tasks and meetings Note taking: whether in a professional or academic environment, Notion is well suited to take notes of everything regardless. Software documentation: the "code" component to insert code snippets is perfect for creating tutorials and documentation for software development. Finance control: I use the "my finances" template to have a proper following of my monthly transactions, which allowed me to be more responsible with my money. Inventory management: Since I own multiple peripherals and general equipment, being able to have a portable inventory of all of it that includes their original value, warranty length and current state has been perfect to know when clean, maintain or straight up replace everything.
In our company, we host our benefit articles based on country on our Zendesk Guide. However, these articles should not be seen by employees that are outside their respective article country. For example, an employee that is based in Thailand shouldn't be seeing Malaysia benefits article as employees might compared benefits. With Zendesk Guide, the system allow us to set the configuration of the article so it is only visible Thailand-based employees, and for Malaysia article, only Malaysia-based employees Incentivized
Team Collaboration. In Notion's software is the ability to see precisely who is working on a project and where. This eliminates any confusion when on calls or when working on the same project simultaneously. It is easy to tag co-workers to precise moments and build conversation streams.Text Coding. When transitioning text from our Notion ideation and drafting boards to our website backends, the coding holds on all of the text.Organization. Whether it's utilizing a "pin board" set up or nestling pages within pages, it is possible to keep everything organized and easy to find for every member of your team.Incentivized
They give us ability to control the whole frontend of the Communities by giving us access to manipulate HTML (in HBS file), CSS and JSThey give handlebars templating engine in backend which helps us to show various listing rendered through server side without having need to implement client side rendering of the listing and features.They provide us dynamic content fields, which can be useful for mapping categories or storing category and topic IDs so we don't need to hard code IDs in Sandbox and Production separately.Incentivized
The increase in integrations with third parties will always promote the adoption of the platform in companies.Personalization with logos and corporate colors sometimes makes the difference when selecting a tool in a corporation.Having multiple functionalities for working in manufacturing companies and with devices developed by third parties encourages other companies to select Notion as their flagship tool to offer implementation packages under alliances that favor its use.
Formatting according to our brand guidelines can be trickyReporting metrics are lackingThe user interface can be confusingTheir support team takes a long time to respondThey have comments open on their KB articles, but almost noone responds, which is frustrating.Incentivized
The support is good but can sometime be frustrating to get a quick answer. We end up being sent articles that don't answer the question and then we have to go back and try again Incentivized
Trello only has the Kanban board feature and is great for task management, while Notion has a vast array of features, is easier to use, and has a more visually-appealing interface. I choose to use Notion over Trello due to its increased versatility and greater customization capabilities.Incentivized
It is an attribute of Zendesk that allows for easy over the phone communication between agents and customers. It is more personal and allows for better productivity. Phone support from anywhere with reliable internet connection which is essential to call center communication whether in the office or in the home of the agent.Incentivized
In just a short amount of time, the majority of my course draft has been transferred into an interactive online course, always liveSufficient control over page structure gives a clean look, with sufficient means to add some personal touchesAfter a learning period, I could concentrate on the content rather than the techA huge motivational drive to learn more about no-code platforms (enthusiastic learner!)Incentivized
We used it for multiple customer so we can say ROI of Zendesk Guide is very competitive.Zendesk meet[s] most of the business objective[s], which suits [a]s best product among its competitor.I highly recommend to use Zendesk for knowledge base and tickets and agents.Incentivized