Likelihood to Recommend Novi Survey works really well as a cost-effective option for companies looking to provide surveys and polls to a larger audience. The cost helps provide a great incentive for users to learn the (more complicated) service and save previous templates to save time in the future. The platform enables users the opportunity to export survey / poll results to other formats (such as excel) and quantify the data more effectively. The platform does struggle in immediate availability for users - as there is a larger learning curve compared to other options out in the market. So, if one is looking for immediate speed and accessibility to a platform, they may want to look for another option. However, if there is a dedicated user who is willing to train and improve, then this may be the platform for you.
Read full review They get the job done. We were able to do everything that our client wanted and needed. Its a free quiz on their website, so having to pay $1,500 a year for this service is hurting our bank. My only complaint is the price. If you are able to lower your price or offer promotions, then I would have no problem staying. We are currently looking for cheaper alternatives.
Read full review Pros Novi Survey does a fantastic job of allowing users to create nearly unlimited templates for future use. The tool allows users to create surveys that work well for a variety of platforms including mobile applications The platform is extremely cost-effective. My company is extremely large and the average per-user cost is incredibly efficient Read full review Intuitive branching logic mechanics. Survey Anyplace offers a nicely pipeline/process map format to visually see the branching logic for more robust question sets. Reliable results. Survey Anyplace offers important tracking data to evaluate and hold respondents accountable to completing the surveys. Users can save progress and come back. This allows busy respondents time to think about deeper questions, specifically when the surveys are being used in an interviewing approach. Read full review Cons The user-interface of Novi Survey is rather dated. There are many other survey tools that look more up to date. One has to spend a significantly larger amount of time in order to create surveys. The platform is much more manual than others. There is a lack of pre-made templates that can help new users out - especially among most standard types of surveys. Read full review Creating something highly customized at the ReportR level means you will need to have some savvy with CSS if you want to do it yourself. But it also means you can create something truly incredible and they do not have the same limitations as other similar software. Read full review Usability This is a great platform. The ease of use and ability to generate instant reports is killer. I highly recommend this platform for those who want to showcase a professional survey to impress their clients and employees. For us, this helps expand our product offering greatly, which also supplements our other services. [Survey Anyplace is a] great product and platform!
Read full review Support Rating I wish there was a better live chat feature. Seems like I have to wait 30-60 every time I need to talk to someone. Though once I am able to speak with someone via the chat in my account, they have been very helpful in answering my questions or pointing me in the right direction.
Read full review Alternatives Considered My company decided on primarily using Novi Survey based on the affordable rate for a large organization. Novi Survey is a quality survey / poll builder that aims for the more manual user. The platform works well in a variety of contexts and has plenty of options to help differentiate and brand your material appropriately. Novi Survey does not have all the bells and whistles directly out of the box but offers a toolkit fit for creating quality content and efficiently extracting the results.
Read full review Survey Anyplace is an excellent piece of software.
It can create in depth surveys and has a huge functional capability! I would highly recommend using Survey Anyplace for any business as it is so adaptable!
The support team are fabulous and always on hand to answer any queries and set up Zoom calls for more tailored help! Mark has been brilliant in helping me to create a complex survey!
Read full review Return on Investment Effective survey tool for an affordable price Learning the platform has increased end-user knowledge about survey logic Novi Survey offers compatibility between both desktop and mobile platforms - increasing accessibility for responses Read full review As a publisher, the quizzes provide us with compelling type of "advertising" product to engage our clients' audiences. We use the quizzes to direct respondents to thought leadership content for lead gen. The "correct response" feature in the quizzes provide the most interesting sample of our clients' content. Read full review ScreenShots