What users are saying about
4 Ratings
17 Ratings
4 Ratings
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Score 7.8 out of 100
17 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Nuclino

One of the best tools for small team wiki/collaboration site. After setting things up in a day, there was almost no learning curve for the users. Not the best solution for bigger teams though. Because of the mobile apps, the user can be productive while on the move too! Desktop and web version are working fine.
Anonymous | TrustRadius Reviewer

XM Fax

XMedius is well suited for a large business with hundreds of fax numbers. Could you imagine trying to manage 1000 individual fax machines? That would be a nightmare! Instead it's all in one neat place
Jon Loane | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Nuclino
7.8
XM Fax
Task Management
Nuclino
8.0
XM Fax
Mobile Access
Nuclino
7.1
XM Fax
Search
Nuclino
7.2
XM Fax
Visual planning tools
Nuclino
9.0
XM Fax

Communication

Nuclino
7.0
XM Fax
Notifications
Nuclino
8.0
XM Fax
Discussions
Nuclino
4.0
XM Fax
Internal knowledgebase
Nuclino
9.0
XM Fax

File Sharing & Management

Nuclino
7.6
XM Fax
Versioning
Nuclino
7.3
XM Fax
Document collaboration
Nuclino
8.5
XM Fax
Access control
Nuclino
7.8
XM Fax
Advanced security features
Nuclino
7.0
XM Fax

Pros

Nuclino

  • Clean simple interface where users can onboard quickly and get to documenting - no "plugins" that the user has to learn to use.
  • Great structuring method which shows on the left-hand side allowing the user to drag-n-drop items in the hierarchy where they are needed quickly.
  • Ability to view history to see changes and export content into word and PDF formats.
  • Great search interface that quickly shows the results using auto-complete in keeping with the clean interface.
Anonymous | TrustRadius Reviewer

XM Fax

  • Faxes deliver straight to your email, no paper waste, high availability, can be access through email applications, web browser or handheld devices
  • Sending faxes are easy as simple composing email. You can attach different types of document.
  • Customized faxing profiles for outbound faxing, create multiple formats (layouts) for incoming or outgoing faxes
  • Great tech support
Anonymous | TrustRadius Reviewer

Cons

Nuclino

  • No real offline use is possible.
  • For small teams it's ok, but pricing is too high if lots of employees need to work with it.
Anonymous | TrustRadius Reviewer

XM Fax

  • Error logs include error codes, but sometimes it is hard to understand what it means. Either a shared documentation or detailed error log might help end users better to detect any issue on fax requests.
Lucy Kang | TrustRadius Reviewer

Support Rating

Nuclino

Nuclino 8.0
Based on 1 answer
The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.
Anonymous | TrustRadius Reviewer

XM Fax

No score
No answers yet
No answers on this topic

Alternatives Considered

Nuclino

Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.
Anonymous | TrustRadius Reviewer

XM Fax

XMedius does faxing for a quick response from an end user where Egnyte is best suited for secure file transfer.
Dorothy Spencer | TrustRadius Reviewer

Return on Investment

Nuclino

  • Having a central documentation allowed users to find data more quickly, which resulted in 50% less "question" type bugs that would appear in our queue.
  • Collaborating documentation before development resulted in less bugs; this is part process but the ease of sharing and making related documentation easy to access encouraged users into adapting the process.
  • Increased use in documentation allows support response time to be higher for triage since supporting documentation is ready to go.
Anonymous | TrustRadius Reviewer

XM Fax

  • Overall it expedites approvals when an approving authority is mobile, effectively helping to ensure no slow down in business.
  • It works wherever you are so nobody is waiting for an approval and even people outside the company can use it.
Troy Baldwin | TrustRadius Reviewer

Screenshots

Pricing Details

Nuclino

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

XM Fax

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

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