What users are saying about
3 Ratings
1 Ratings
3 Ratings
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Score 5 out of 100
1 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Oncontact

Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
Michael Palecek | TrustRadius Reviewer

zigihub

Zigihub is suited to generate more traffic to your website and generate more leads.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oncontact
5.2
zigihub
8.5
Customer data management / contact management
Oncontact
5.0
zigihub
9.1
Workflow management
Oncontact
4.5
zigihub
8.2
Territory management
Oncontact
5.0
zigihub
9.1
Opportunity management
Oncontact
5.5
zigihub
9.1
Integration with email client (e.g., Outlook or Gmail)
Oncontact
9.0
zigihub
6.4
Contract management
Oncontact
4.0
zigihub
9.1
Quote & order management
Oncontact
4.0
zigihub
8.2
Interaction tracking
Oncontact
4.5
zigihub
8.2
Channel / partner relationship management
Oncontact
5.0
zigihub
9.1

Customer Service & Support

Oncontact
3.7
zigihub
8.5
Case management
Oncontact
5.5
zigihub
9.1
Call center management
Oncontact
4.5
zigihub
8.2
Help desk management
Oncontact
1.0
zigihub
8.2

Marketing Automation

Oncontact
8.5
zigihub
9.1
Lead management
Oncontact
8.0
zigihub
9.1
Email marketing
Oncontact
9.0
zigihub
9.1

CRM Project Management

Oncontact
9.0
zigihub
9.1
Task management
Oncontact
9.0
zigihub
9.1
Reporting
Oncontact
9.0
zigihub
9.1
Billing and invoicing management
Oncontact
zigihub
9.1

CRM Reporting & Analytics

Oncontact
8.7
zigihub
8.2
Forecasting
Oncontact
9.0
zigihub
8.2
Pipeline visualization
Oncontact
8.0
zigihub
8.2
Customizable reports
Oncontact
9.0
zigihub
8.2

Customization

Oncontact
5.0
zigihub
7.5
Custom fields
Oncontact
4.5
zigihub
8.2
Custom objects
Oncontact
4.5
zigihub
8.2
Scripting environment
Oncontact
4.0
zigihub
6.4
API for custom integration
Oncontact
7.0
zigihub
7.3

Security

Oncontact
10.0
zigihub
8.6
Single sign-on capability
Oncontact
10.0
zigihub
9.1
Role-based user permissions
Oncontact
10.0
zigihub
8.2

Social CRM

Oncontact
7.0
zigihub
9.1
Social data
Oncontact
7.0
zigihub
9.1
Social engagement
Oncontact
7.0
zigihub
9.1

Integrations with 3rd-party Software

Oncontact
7.0
zigihub
9.1
Marketing automation
Oncontact
7.0
zigihub
9.1
Compensation management
Oncontact
zigihub
9.1

Platform

Oncontact
8.0
zigihub
8.2
Mobile access
Oncontact
8.0
zigihub
8.2

Pros

Oncontact

  • Company Name
  • Contacts
Deb Crosby | TrustRadius Reviewer

zigihub

  • The platform navigation is very smooth.
  • Easily switch from CRM to Marketing Automation tool
  • I like the featured when the leads goes directly into CRM if you have run the email campaign from the tool or anyone had subscribed to the blogs.
Anonymous | TrustRadius Reviewer

Cons

Oncontact

  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
Michael Palecek | TrustRadius Reviewer

zigihub

  • More integration of software with the Marketing Automation Tool
  • Should upgrade their email designing page.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Oncontact

Oncontact 10.0
Based on 1 answer
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
Michael Palecek | TrustRadius Reviewer

zigihub

No score
No answers yet
No answers on this topic

Alternatives Considered

Oncontact

  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
Michael Palecek | TrustRadius Reviewer

zigihub

Great powerful tool and it's in the budget of our company and can perform all the tasks compared to others.
Anonymous | TrustRadius Reviewer

Return on Investment

Oncontact

  • Don't know, I only use occasionally
Deb Crosby | TrustRadius Reviewer

zigihub

  • We just started using the tool. So far we are using it for initial purpose but looking at the platform it looks pretty good.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Oncontact

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

zigihub

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$24*

* Per User

Rating Summary

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