Oncontact vs. zigihub

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oncontact
Score 4.8 out of 10
N/A
OnContact is a fully-featured customer relationship management (CRM) software built around capabilities such as sales and marketing automation, contact center, and QuickBooks integration, available through either cloud or on-premise deplyoment.N/A
zigihub
Score 6.0 out of 10
N/A
zigihub is an Integrated Marketing Automation and CRM Platform. According to the vendor, the product uses machine learning to suggest the next best action.N/A
Pricing
Oncontactzigihub
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Oncontactzigihub
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$24 per user
Additional Details——
More Pricing Information
Features
Oncontactzigihub
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Oncontact
5.0
2 Ratings
42% below category average
zigihub
7.3
2 Ratings
5% below category average
Customer data management / contact management4.82 Ratings8.02 Ratings
Workflow management4.42 Ratings8.02 Ratings
Territory management4.82 Ratings6.02 Ratings
Opportunity management5.32 Ratings7.02 Ratings
Integration with email client (e.g., Outlook or Gmail)9.01 Ratings3.02 Ratings
Contract management3.92 Ratings8.02 Ratings
Quote & order management3.92 Ratings8.21 Ratings
Interaction tracking4.42 Ratings8.02 Ratings
Channel / partner relationship management4.82 Ratings9.11 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Oncontact
3.6
2 Ratings
70% below category average
zigihub
7.0
2 Ratings
7% below category average
Case management5.32 Ratings7.02 Ratings
Call center management4.42 Ratings7.02 Ratings
Help desk management1.01 Ratings7.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Oncontact
8.5
1 Ratings
12% above category average
zigihub
8.0
2 Ratings
6% above category average
Lead management8.01 Ratings8.02 Ratings
Email marketing9.01 Ratings8.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Oncontact
9.0
1 Ratings
17% above category average
zigihub
7.4
2 Ratings
2% below category average
Task management9.01 Ratings6.02 Ratings
Reporting9.01 Ratings7.02 Ratings
Billing and invoicing management00 Ratings9.11 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Oncontact
8.7
1 Ratings
13% above category average
zigihub
7.0
2 Ratings
8% below category average
Forecasting9.01 Ratings6.02 Ratings
Pipeline visualization8.01 Ratings7.02 Ratings
Customizable reports9.01 Ratings8.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
Oncontact
4.9
2 Ratings
43% below category average
zigihub
5.8
2 Ratings
27% below category average
Custom fields4.42 Ratings8.02 Ratings
Custom objects4.42 Ratings6.02 Ratings
Scripting environment3.92 Ratings6.41 Ratings
API for custom integration7.01 Ratings3.02 Ratings
Security
Comparison of Security features of Product A and Product B
Oncontact
10.0
1 Ratings
18% above category average
zigihub
8.5
2 Ratings
2% above category average
Single sign-on capability10.01 Ratings8.02 Ratings
Role-based user permissions10.01 Ratings9.02 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Oncontact
7.0
1 Ratings
4% below category average
zigihub
9.1
1 Ratings
22% above category average
Social data7.01 Ratings9.11 Ratings
Social engagement7.01 Ratings9.11 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Oncontact
7.0
1 Ratings
2% below category average
zigihub
6.5
2 Ratings
10% below category average
Marketing automation7.01 Ratings4.02 Ratings
Compensation management00 Ratings9.11 Ratings
Platform
Comparison of Platform features of Product A and Product B
Oncontact
8.0
1 Ratings
6% above category average
zigihub
4.0
2 Ratings
61% below category average
Mobile access8.01 Ratings4.02 Ratings
Best Alternatives
Oncontactzigihub
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
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Score 9.8 out of 10
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Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
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Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Oncontactzigihub
Likelihood to Recommend
4.8
(2 ratings)
6.0
(2 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
6.0
(1 ratings)
Support Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Oncontactzigihub
Likelihood to Recommend
WorkWise LLC
Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
Read full review
zigihub
  1. It helps automate your marketing campaigns - send emails, does automated follow-up, creates leads directly into the CRM
  2. Helps you track the performance of your marketing campaign
  3. Its a cost-effective tool
  4. Their integration with salesforce and Hubspot is missing, will require you to do it manually
  5. Their email editor is quite basic with many must-have designing features missing
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Pros
WorkWise LLC
  • Company Name
  • Contacts
Read full review
zigihub
  • The platform navigation is very smooth.
  • Easily switch from CRM to Marketing Automation tool
  • I like the featured when the leads goes directly into CRM if you have run the email campaign from the tool or anyone had subscribed to the blogs.
Read full review
Cons
WorkWise LLC
  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
Read full review
zigihub
  • The email editor tool is very basic
  • You cannot templatize your outreach with out-of-the-box designing
  • Integrations with Salesforce and Hubspot is missing
Read full review
Likelihood to Renew
WorkWise LLC
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
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zigihub
No answers on this topic
Usability
WorkWise LLC
No answers on this topic
zigihub
  1. Has a lot of scope for improvement in terms of email editor and lead management
  2. Out-of-the-box reporting features should also be made available
  3. Should provide integration with other software
  4. The user experience could be improved
  5. The tool can be made a little faster to operate
  6. Workflows, land page, and form options can be improved
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Support Rating
WorkWise LLC
No answers on this topic
zigihub
The customer support team is active and reverts promptly to support requirements. However, most of the requirements takes a lot of time to get fixed.
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Alternatives Considered
WorkWise LLC
  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
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zigihub
Great powerful tool and it's in the budget of our company and can perform all the tasks compared to others.
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Return on Investment
WorkWise LLC
  • Don't know, I only use occasionally
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zigihub
  • We just started using the tool. So far we are using it for initial purpose but looking at the platform it looks pretty good.
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ScreenShots

zigihub Screenshots

Screenshot of Marketing Platform Dashboard which shows the Website traffic, Website Leads, Website visits etc.Screenshot of CRM dashboard which shows you the Deal Pipeline, My Achievements, Deals, Top Deals, Deals Closing date Etc.