TrustRadius

OneDesk vs. Oracle Aconex

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OneDesk
Score 8.0 out of 10
N/A
OneDesk, from the company of the same name in Montreal, combines Help Desk & Project Management software into a single application. The solution includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow the user to serve customers while working on projects in the same platform.
$55
per month
Oracle Aconex
Score 6.7 out of 10
N/A
Aconex is a cloud collaboration platform for the global construction industry which allows the user to quickly find what is needed with a single source of truth for communications, documents, processes, and models. Aconex was acquired and is now supported by Oracle since 2017.N/A
Pricing
OneDeskOracle Aconex
Editions & Modules
Per User Per Month (Billed Annually)
$9
Paid Annually
Per User Per Month (Billed Monthly)
$11
Paid Monthly
No answers on this topic
Offerings
Pricing Offerings
OneDeskOracle Aconex
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsFor any number of user licences, you can choose to pay the monthly price and cancel at any time. If you would like to pay annually in advance, we thank you by giving you 2 months free per year.—
More Pricing Information
Community Pulse
OneDeskOracle Aconex
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
OneDeskOracle Aconex
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
OneDesk
-
Ratings
Oracle Aconex
8.9
3 Ratings
10% above category average
Dashboards00 Ratings9.03 Ratings
Standard reports00 Ratings8.73 Ratings
Custom reports00 Ratings9.03 Ratings
Construction Project & Field Management
Comparison of Construction Project & Field Management features of Product A and Product B
OneDesk
-
Ratings
Oracle Aconex
8.6
4 Ratings
15% above category average
Plan distribution & viewing00 Ratings9.01 Ratings
Plan markups & sharing00 Ratings9.01 Ratings
Issue tracking & punchlists00 Ratings9.01 Ratings
Photo documentation00 Ratings8.63 Ratings
Jobsite reports00 Ratings9.33 Ratings
Document sharing00 Ratings8.84 Ratings
RFI tools00 Ratings8.01 Ratings
Collaboration & approvals00 Ratings7.01 Ratings
As-built drawings00 Ratings9.01 Ratings
Best Alternatives
OneDeskOracle Aconex
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
FollowUp CRM
FollowUp CRM
Score 9.5 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Autodesk BIM Collaborate Pro
Autodesk BIM Collaborate Pro
Score 8.7 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Autodesk BIM Collaborate Pro
Autodesk BIM Collaborate Pro
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OneDeskOracle Aconex
Likelihood to Recommend
-
(0 ratings)
9.0
(5 ratings)
User Testimonials
OneDeskOracle Aconex
Likelihood to Recommend
OneDesk
No answers on this topic
Oracle
For outstanding project managing and operational assistance, Oracle Aconex is an incredible program. The budget that suits every project are met and followed. More so, Oracle Aconex takes the permits required, for instance, the insurance permit and the license tracking. The contractor management feature is also encoded on Oracle Aconex, making the investor and the contractor have the same objective.
SM
Sanjoy Malik
Senior Database Administrator
Read full review
Pros
OneDesk
No answers on this topic
Oracle
  • Time tracking functionality is amazing.
  • All the features are easy and active.
  • The Cloud services offered by Oracle Aconex is efficient.
Camilla jane | TrustRadius Reviewer
Camilla jane
Project Coordinator
Read full review
Cons
OneDesk
No answers on this topic
Oracle
  • Mail close out features.
  • Document searching.
  • Document selection for transmittal.
Verified User
Anonymous
Read full review
Alternatives Considered
OneDesk
No answers on this topic
Oracle
I am currently using file sharing such as Egnyte and ShareFile which are useful but don't have much of a transmittal or inmail functionality so I can't really speak to other products in the same league as Aconex. I don't typically like proprietary contractor solutions due to their non-neutrality and embedded agendas, which often are not consistent with the owner's interests.
Mark Potter | TrustRadius Reviewer
Mark Potter
Principal
Read full review
Return on Investment
OneDesk
No answers on this topic
Oracle
  • It has given excellent and fast ROI.
  • Quick delivery of services to our organization.
Gerald Wilson | TrustRadius Reviewer
Gerald Wilson
Software Engineer
Read full review
ScreenShots

OneDesk Screenshots

Screenshot of Gantt Chart with click & drag capability allows you to change start & end dates, add time constraints, and more.Screenshot of Hierarchical tree view shows relationship between nested tickets, projects, and porfolios.Screenshot of View all tickets and who they have been assigned in customizable views.Screenshot of Kanban Status Board allows you to customize the columns of statuses and click & drag to change status.Screenshot of Hierarchical tree view shows relationship between nested tasks, projects, and porfolios.

Oracle Aconex Screenshots

Screenshot of Avoid the limitations of manual correspondence with a standardized digital process that provides project-wide access and visibilityScreenshot of Automate and standardize any inspection process with Aconex Field—one mobile app for safety walks, quality checks, defecting, and more.Screenshot of Gain visibility into budgets, forecasts, and projective outcomes to enable early corrective action.