Nconnect vs. Percussion CMS

OnSemble is solving a lot of problems that our organization had prior to its implementation:

• We can track communication readership.
• We can engage with our fellow teammates through chats and recognition.
• We have a central location for all job-related links.
• We are just now delving into adding departmental pages so folks can communicate within their teams.

I'm not sure of a scenario where OnSemble wouldn't be appropriate - if you have a company that needs to centralize communication, documentation, and share ideas, it's an excellent choice.

Incentivized

Best suited for large organizations where everyone knows how to deal with Java in an increasingly Java unfriendly world. Said organization should be willing to pay a huge price for a piece of dinosaur technology

Incentivized

• powerful, yet simple to use, document management for sharing
• custom help desk form creation/submission with targeted audience
• integration friendly with document types (e.g., xls, pdf, doc, etc.)

Incentivized

• Separate CMS environment publishes to remote server environment - great for security
• Highly scalable
• Full scale workflow allows for custom routing, approving, etc..

Incentivized

• Permissions - granting permissions at different levels for users is tedious - would like to see permissions simplified.

Incentivized

• One word: JAVA! We don't live in the 1990's anymore! An AJAX/DHTML environment seems a long time coming.
• Horrible end-user experience, learning curve. Our end users' inability to easily use the archaic, Java-based interface, means they send the web developer their content requests. This creates a huge bottleneck and completely defeats the purpose of a CMS.
• Image mangement and integration with content is aweful and time consuming. An image processing tool called ImedImage was developed for Percussion at one point, and left completely stagnant with very little support.
• Implementation is extremely complicated, given the complexity of the system. Sure, scalability is a good thing, but there is very little out-of-the box function. Don't expect to implement a site as quickly as with other CMS platforms.

Incentivized

As a user: it's pretty intuitive and the only thing holding a user back from getting everything out of it is a lack of curiosity. As an admin: it's not super intuitive. The training and the setup process are crucial to be able to use and maintain the portal, and we still sometimes have questions.

Incentivized

I have always been pleased with my experiences with OnSemble's Support team. First, they have a great library of articles to help me study and guide for many of my questions. But when I cannot quite comprehend, or I "run into the wall", I can be assured that I'll be contacted quickly with a pleasant voice to work through whatever my question/issue may be. Kudos to OnSemble Support!

Incentivized

The software is easy to use, customizable, and intuitive to its users

Incentivized

No contest. I can't wait to get off of Percussion CMS.

Incentivized

• Streamlined documentation - positive impact.
• Convenient calendar and access to timeclock - positive impact.
• Hub for staff to gather everything they may need to successfully assist our members - positive impact.

Incentivized

• We are locked into Percussion CMS simply due to the expense and complexity of migrating to another solution (and the lack of time and budget to do so). I long for the day when I am no longer required to support Percussion CMS, to say the least.

Incentivized